Had a problem with the functionality of one of the apps. Submitted a help desk ticket and got an immediate reply with suggestions to try. When those didn’t work they worked a couple of days and rele... See more
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Must-have soft for Windows PC and Mac that is easy, fast, and free. Using it you may download from YouTube, convert and edit video and audio between different formats.
Suite 12, 2nd Floor, Queens House, 180 Tottenham Court Road, W1T 7PD, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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This programme has been a boon to me over the years doing powerpoint displays for the senior citizens club at our church. On the odd occasion where there has been a glitch the technical backup has been fast, courteous and very efficient. I would highly recommend DVDVideoSoft to anyone like myself who does not need a full professional programme and who may be a little technically challenged.

Reply from DVDVideoSoft
Great useful software, awesome customer service.

Reply from DVDVideoSoft
i updated my tool from v1.4 to a newer one and my premium key was not working anymore as it said it was for the older version, ive contacted DVDVideoSoft and expected a answer within next days, but ive got a answer AND A NEW WORKING KEY ! few minutes later. just awsome, was my second time ive had to contact them, keep up the good work.

Reply from DVDVideoSoft
I was having trouble with downloads not working, but after following the support instructions everything is back to normal. The app works perfectly now—thank you! And, I didn't have to wait long for their reply.

Reply from DVDVideoSoft
great support I received resolving my problem with customer service.

Reply from DVDVideoSoft
Great product and customer support when you have a issue or question.

Reply from DVDVideoSoft
I got a prompt reply to the messages I sent. they were helpul and offered the solution to my problem

Reply from DVDVideoSoft
Evers mail sinds received a Quick response, wich ultimatum led to the resolution of my problem. Congratulations to the Helpdesk.

Reply from DVDVideoSoft
Had a problem with the functionality of one of the apps. Submitted a help desk ticket and got an immediate reply with suggestions to try. When those didn’t work they worked a couple of days and released a software update that cured the problem. No issues at all with their support.

Reply from DVDVideoSoft
The Support desk helped me very accurate with my problem.

Reply from DVDVideoSoft
My lifetime activation code "expired". They are very sleazy. The price they say you are going to pay is not what you finally have to pay to get full activation -- additional charges get added as you go through the process. They have a lot of 5* reviews -- but 25% of their reviews are 1*. That is a very high percentage, and there is a reason for it.

Reply from DVDVideoSoft
Still learning product but it seems to meet my expectations. Thankyou

Reply from DVDVideoSoft
The software kept interrupting the download and downloading advertisements, and some songs kept repeating even though they weren't in the playlist. :-(

Reply from DVDVideoSoft
Amazing customer support! Ten years ago, I bought a screen recorder, and I had registration issues with the key after all these years. I contacted them, and within 24 hours, the problem was solved! Incredible!

Reply from DVDVideoSoft
Easy to use software and great for all my needs!!

Reply from DVDVideoSoft
A lightweight and easy-to-use application that supports audio and video streams downloading.
Updates are released frequently

Reply from DVDVideoSoft
they are like Wolf (Pulp Fiction) , they solve problems!

Reply from DVDVideoSoft
They responed in less then an hour and helped me to solve the problem.

Reply from DVDVideoSoft
I had some problem with my new computer and when I log in to DVDvideosoft, It said "Registration limit exceeded". I contacted the Help line and they responsed within an hour and problem was solved. Well done DVDVideosoft teams. Great job!

Reply from DVDVideoSoft
When there’s an issue that needs solving,They’re quick to respond to solve it.Staff is very cooperative and helpful.
Highly recommended!!!

Reply from DVDVideoSoft
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