Emily (housing) and James (maitenence) were brilliant when my mum was unwell and urgently needed to move house - I can't fault them or the service. As a family we are very grateful
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Emily (housing) and James (maitenence) were brilliant when my mum was unwell and urgently needed to move house - I can't fault them or the service. As a family we are very grateful
Company replied
My Feedback and Appreciation I would like to express my sincere gratitude for the support and help I have received from the agency. In particular, I would like to thank two members of the team who... See more
Company replied
I feel I won the jackpot when DWP contacted me for a viewing, more so when I went for the viewing. Flat is in immaculate condition, modern and extremely clean. Surroundings are in perfect condition an... See more
Company replied
Totally discusged with DWP housing i haven't been able pay rent for few months due to fruad on my partners account i have just not paid just cant as takes halifax take 45 days to investigate. So can'... See more
Company replied
As a private landlord we have built our portfolio over the years from the first small house we bought in Poole in 1985, to the portfolio we have today of over 3000 units. All our properties are managed by us, employing more than 100 staff, the business offers a number of different in-house services; we have a dedicated maintenance department, a team of professional lettings advisors and staff specialising in debt management and financial support. Everything you need under one roof, ultimately, we want our tenants to be happy in their homes!
25A St. Clements Road, Boscombe,, BH1 4DU, Bournemouth, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So I've been with DWP partnership for apx 7 years and all of the team have been the best.
They have accomadated my needs professionally and to the highest standards. I am disabled with oxygen at home and to honest they have been great in all matters.
I highly Recommend them. 100%.
Thank you to everyone there!
THE BEST! And a special thanks to Adam for all his hard work.

Reply from DWP Housing Partnership
I was contacted by DWP about a flat I was unaware of. They arranged for me to see it, allowed me time to have a think, and basically explained everything I needed to know. They made the whole process of securing the flat and renting very easy. I'm so pleased with the flat; the place is like new. It has new carpets and freshly painted walls, and the rent is much more reasonable than many other flats in the Bournemouth/Poole/Christchurch area. I've found the staff at DWP Housing very helpful and friendly.

Reply from DWP Housing Partnership
One of their van drivers is a waste of space. Park’s his van wherever he wants when he comes home. It’s a hazard when you are parked near it you can’t see anything when pulling out . Could park down the slip road where other vans park but no.

Reply from DWP Housing Partnership
There is a dog in the flat close to mine that won't stop barking because of it I had to try and sleep on my sofa hurt my neck ended up at hospital being told I had a trapped nerve for sleeping in a bad position I am nearly 80 years old and I should at least be able to sleep in my bed

Reply from DWP Housing Partnership
Nice room with mini kitchen, affordable and friendly staff too, I would recommend! :)

Reply from DWP Housing Partnership
I am so grateful to DWP for helping me and my children find a safe place we can call home, they have made the flat look so modern and clean and they have made the whole experience with them so stress free and easy. I would particularly like to say thank you to Emily, who helped me the most and she always replied to my emails so quickly with any answers I needed. Thank you again to all of you.

Reply from DWP Housing Partnership
I've had a great experience with DWP
Emily was really helpful as I work funny hours Emily had her schedule moved around just to be able to show me around my new flat.
You guys are great keep up the good work

Reply from DWP Housing Partnership
The whole process was stress-free and quick. I found my flat on my first viewing of a dwp property and the journey from basically being nearly homeless to a tenant was easy and the staff were caring and kind. I would recommend DWP housing to any body looking for a rental flat or house.

Reply from DWP Housing Partnership
Have decided to go solo and DWP helped my find my new space. DWP has the property I was looking for and I was lucky that the property for was still available when I enquired. It felt like it was waiting for me. It looks very modern and lovely condition, and a perfect fit for me. Special thanks to Emily Walker for being very friendly, helpful, and patient with me. I would recommend checking DWP if you're looking for a property you would like to rent.

Reply from DWP Housing Partnership
The best letting agent I have come across in Bournemouth. Highly professional super friendly efficient in every way imaginable. All the team at the DWP absolutely great. Emily walker was my letting agent she really helped me an every way possible and our secured a lovely bedsit. Thanking all of you at DWP keep up the good work guys.

Reply from DWP Housing Partnership
I just received the keys to my little kingdom and it's fantastic, all clean and in the good standard . Emily was super helpful with all the accomodation process . Thanks very much 😊

Reply from DWP Housing Partnership
Emily was fantastic, very helpful in helping us to find a property and excellent customer service. The team have done an excellent job of the refurbishment of the property.

Reply from DWP Housing Partnership
What a pleasant, friendly and successful experience I had with Emily, any questions I had she answered right away, I'm very happy with the property Im renting, ready to move in condition, freshly painted and cleaned and maintained to a high standard, registration and application was a straight forward and smooth process, brilliant service!

Reply from DWP Housing Partnership
More than happy flat is great and modern Emily walker thankyou

Reply from DWP Housing Partnership
I have nothing but praise for DWP housing. If it wasn’t for them I would still be homeless. My experience with them from start to finish has been amazing. Emily was very thoughtful, patient and always on hand if I needed her. I also had an experience with colt who went through every step of the way regarding my paperwork. My new home has been decorated beautifully and I have met some nice neighbours. Thank you!

Reply from DWP Housing Partnership
Emily is very helpful and kind. I have never met someone who is willing to help like her, even if you ask her to change things a few times or to show the same apartment.
Very happy

Reply from DWP Housing Partnership
Emily was amazing. Thank you so much for everything

Reply from DWP Housing Partnership
Emily Walker was very helpful in helping me find my beautiful flat. Only took 2 viewings to land the perfect one and it was based on her believing I would like what was available. She was right! Emily made the process seamless. Was very professional, patient and explained in details on the day of moving all I needed to know. Also got a goodie box on the move in day. 5 star service. DWP is worth renting from. Highly recommend

Reply from DWP Housing Partnership
I couldn’t thank the kind staff enough for sorting me somewhere to live within a couple of days of moving down to Bournemouth

Reply from DWP Housing Partnership

Reply from DWP Housing Partnership
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.