DWP Housing Partnership  Reviews 

72
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Emily (housing) and James (maitenence) were brilliant when my mum was unwell and urgently needed to move house - I can't fault them or the service. As a family we are very grateful

Company replied

Rated 5 out of 5 stars

My Feedback and Appreciation I would like to express my sincere gratitude for the support and help I have received from the agency. In particular, I would like to thank two members of the team who... See more

Company replied

Rated 5 out of 5 stars

I feel I won the jackpot when DWP contacted me for a viewing, more so when I went for the viewing. Flat is in immaculate condition, modern and extremely clean. Surroundings are in perfect condition an... See more

Company replied

Rated 1 out of 5 stars

Totally discusged with DWP housing i haven't been able pay rent for few months due to fruad on my partners account i have just not paid just cant as takes halifax take 45 days to investigate. So can'... See more

Company replied

Company details

  1. Property Management Company
  2. also in
  3. Real Estate Developer

Written by the company

As a private landlord we have built our portfolio over the years from the first small house we bought in Poole in 1985, to the portfolio we have today of over 3000 units. All our properties are managed by us, employing more than 100 staff, the business offers a number of different in-house services; we have a dedicated maintenance department, a team of professional lettings advisors and staff specialising in debt management and financial support. Everything you need under one roof, ultimately, we want our tenants to be happy in their homes!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.3

All reviews

(72)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

DWP Partnership "THE BEST"

So I've been with DWP partnership for apx 7 years and all of the team have been the best.
They have accomadated my needs professionally and to the highest standards. I am disabled with oxygen at home and to honest they have been great in all matters.
I highly Recommend them. 100%.

Thank you to everyone there!
THE BEST! And a special thanks to Adam for all his hard work.

June 1, 2024
Unprompted review
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Reply from DWP Housing Partnership

Hi Ben, Thank you for taking the time to leave us a great 5* review. We really do appreciate it. All the best, DWP Housing.

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Rated 5 out of 5 stars

Really pleased with flat DWP helped with

I was contacted by DWP about a flat I was unaware of. They arranged for me to see it, allowed me time to have a think, and basically explained everything I needed to know. They made the whole process of securing the flat and renting very easy. I'm so pleased with the flat; the place is like new. It has new carpets and freshly painted walls, and the rent is much more reasonable than many other flats in the Bournemouth/Poole/Christchurch area. I've found the staff at DWP Housing very helpful and friendly.

May 3, 2024
Unprompted review
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Reply from DWP Housing Partnership

Hi T man, Thank you so much for your 5 star review. We are very pleased you had a great experience :) All the best, DWP Housing

Rated 1 out of 5 stars

One of their van drivers is a waste of…

One of their van drivers is a waste of space. Park’s his van wherever he wants when he comes home. It’s a hazard when you are parked near it you can’t see anything when pulling out . Could park down the slip road where other vans park but no.

April 24, 2024
Unprompted review
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Reply from DWP Housing Partnership

Hi David, sorry to hear you have experienced some issues. For us to be able to look into and hopefully resolve this you'll need to provide us with some more information. Can you please email your complaint into us at info@dwphousing.co.uk. Kind regards, DWP Housing

Rated 3 out of 5 stars

Constantly barking dog

There is a dog in the flat close to mine that won't stop barking because of it I had to try and sleep on my sofa hurt my neck ended up at hospital being told I had a trapped nerve for sleeping in a bad position I am nearly 80 years old and I should at least be able to sleep in my bed

January 18, 2024
Unprompted review
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Reply from DWP Housing Partnership

Hello Elizabeth, Thank you for making us aware of the issues you are experiencing. Please email in to asbteam@dwphousing.co.uk with your full name, address and contact information and we will contact you to see if there is anything we can do to resolve the problem. Kind regards, DWP Housing

Rated 5 out of 5 stars

Nice room with mini kitchen

Nice room with mini kitchen, affordable and friendly staff too, I would recommend! :)

January 3, 2024
Unprompted review
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Reply from DWP Housing Partnership

Hello Joe, Thank you for taking the time to leave us this kind review. We hope you are happy in your new home! Kind regards, DWP Housing.

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Rated 5 out of 5 stars

I am so grateful to DWP for helping me…

I am so grateful to DWP for helping me and my children find a safe place we can call home, they have made the flat look so modern and clean and they have made the whole experience with them so stress free and easy. I would particularly like to say thank you to Emily, who helped me the most and she always replied to my emails so quickly with any answers I needed. Thank you again to all of you.

December 7, 2023
Unprompted review
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Reply from DWP Housing Partnership

Hi Zoe, Lovely review, thank you! We will be sure to pass your kind words onto the team. Enjoy your new home. Kind regards, DWP Housing

Rated 5 out of 5 stars

I've had a great experience with DWP

I've had a great experience with DWP
Emily was really helpful as I work funny hours Emily had her schedule moved around just to be able to show me around my new flat.
You guys are great keep up the good work

September 8, 2023
Unprompted review
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Reply from DWP Housing Partnership

Hi Adam, Thank you for taking the time to leave us a great review, we really do appreciate it :) Kind regards, DWP Housing

Rated 5 out of 5 stars

Easy peasy.The whole process was stress-free and…

The whole process was stress-free and quick. I found my flat on my first viewing of a dwp property and the journey from basically being nearly homeless to a tenant was easy and the staff were caring and kind. I would recommend DWP housing to any body looking for a rental flat or house.

August 1, 2023
Unprompted review
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Reply from DWP Housing Partnership

Hi Terence, thank you for sharing your experience with us. Its lovely to hear we were able to help you :) All the best, DWP

Rated 5 out of 5 stars

Have decided to go solo and DWP helped…

Have decided to go solo and DWP helped my find my new space. DWP has the property I was looking for and I was lucky that the property for was still available when I enquired. It felt like it was waiting for me. It looks very modern and lovely condition, and a perfect fit for me. Special thanks to Emily Walker for being very friendly, helpful, and patient with me. I would recommend checking DWP if you're looking for a property you would like to rent.

July 5, 2023
Unprompted review
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Reply from DWP Housing Partnership

Hello Albert, thank you for recommending us! Great to hear such positive feedback. We will of course let Emily know of your special thanks :) Regards, DWP Housing

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Rated 5 out of 5 stars

Best letting agent in Bournemouth

The best letting agent I have come across in Bournemouth. Highly professional super friendly efficient in every way imaginable. All the team at the DWP absolutely great. Emily walker was my letting agent she really helped me an every way possible and our secured a lovely bedsit. Thanking all of you at DWP keep up the good work guys.

April 1, 2023
Unprompted review
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Reply from DWP Housing Partnership

Hi Jason, Thank you for the 5 stars we really do appreciate you taking the time to review us. Take care, DWP Housing

Rated 5 out of 5 stars

I just received the keys to my little…

I just received the keys to my little kingdom and it's fantastic, all clean and in the good standard . Emily was super helpful with all the accomodation process . Thanks very much 😊

March 21, 2023
Unprompted review
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Reply from DWP Housing Partnership

Hi Kat, thank you for taking the time to leave us a review. So glad to hear you are happy with your new flat :) All the best, DWP Housing

Rated 5 out of 5 stars

Emily was fantastic

Emily was fantastic, very helpful in helping us to find a property and excellent customer service. The team have done an excellent job of the refurbishment of the property.

March 3, 2023
Unprompted review
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Reply from DWP Housing Partnership

Hi Marcelle, thank you for the 5 stars! Great to hear you have had a great experience with us. Regards, DWP Housing

Rated 5 out of 5 stars

Great experience

What a pleasant, friendly and successful experience I had with Emily, any questions I had she answered right away, I'm very happy with the property Im renting, ready to move in condition, freshly painted and cleaned and maintained to a high standard, registration and application was a straight forward and smooth process, brilliant service!

November 11, 2022
Unprompted review
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Reply from DWP Housing Partnership

Hello Tracy, thank you for taking the time to leave us such a fab review. We are very pleased to hear you had a great experience. Kind regards, DWP

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Rated 5 out of 5 stars

New Tenant

I have nothing but praise for DWP housing. If it wasn’t for them I would still be homeless. My experience with them from start to finish has been amazing. Emily was very thoughtful, patient and always on hand if I needed her. I also had an experience with colt who went through every step of the way regarding my paperwork. My new home has been decorated beautifully and I have met some nice neighbours. Thank you!

September 7, 2022
Unprompted review
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Reply from DWP Housing Partnership

Hi Jeanette, we value your feedback and are very happy you have nothing but praise for us! You are very welcome. enjoy your new home. Regards DWP Housing

Rated 5 out of 5 stars

Emily is very helpful and kind

Emily is very helpful and kind. I have never met someone who is willing to help like her, even if you ask her to change things a few times or to show the same apartment.
Very happy

August 26, 2022
Unprompted review
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Reply from DWP Housing Partnership

Hi Aurelija, we are very pleased to hear you are happy with the service you have received. Thank you for the 5 stars. Kind Regards, DWP Housing

Rated 5 out of 5 stars

Emily was amazing

Emily was amazing. Thank you so much for everything

August 17, 2022
Unprompted review
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Reply from DWP Housing Partnership

Hi Lee, lovely to see your 5 star review. Thank you for taking the time to review us. All the best, DWP Housing.

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Rated 5 out of 5 stars

Emily Walker was very helpful in…

Emily Walker was very helpful in helping me find my beautiful flat. Only took 2 viewings to land the perfect one and it was based on her believing I would like what was available. She was right! Emily made the process seamless. Was very professional, patient and explained in details on the day of moving all I needed to know. Also got a goodie box on the move in day. 5 star service. DWP is worth renting from. Highly recommend

July 31, 2022
Unprompted review
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Reply from DWP Housing Partnership

Hi MA, thank you so much for taking the time to write us a 5 star review. Glad you are happy with the service Emily provided, we will be sure to let her know :) Kind regards, DWP Housing

Rated 5 out of 5 stars

I couldn’t thank the kind staff enough…

I couldn’t thank the kind staff enough for sorting me somewhere to live within a couple of days of moving down to Bournemouth

June 27, 2022
Unprompted review
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Reply from DWP Housing Partnership

Hi Lee, thank you for taking the time to leave us your 5 star review! We love to hear what our tenants think of our service. Will be sure to share this with the team :) Regards, DWP Housing

Rated 5 out of 5 stars

Nice efficient service

Nice efficient service. Thank you Emily. Adam. B

May 13, 2022
Unprompted review
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Reply from DWP Housing Partnership

Hi Adam, Thank you so much for the 5 star review. Regards, DWP Housing.

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