Emily (housing) and James (maitenence) were brilliant when my mum was unwell and urgently needed to move house - I can't fault them or the service. As a family we are very grateful
Company replied
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See what reviewers are saying
My Feedback and Appreciation I would like to express my sincere gratitude for the support and help I have received from the agency. In particular, I would like to thank two members of the team who... See more
Company replied
I feel I won the jackpot when DWP contacted me for a viewing, more so when I went for the viewing. Flat is in immaculate condition, modern and extremely clean. Surroundings are in perfect condition an... See more
Company replied
Totally discusged with DWP housing i haven't been able pay rent for few months due to fruad on my partners account i have just not paid just cant as takes halifax take 45 days to investigate. So can'... See more
Company replied
Company details
Written by the company
As a private landlord we have built our portfolio over the years from the first small house we bought in Poole in 1985, to the portfolio we have today of over 3000 units. All our properties are managed by us, employing more than 100 staff, the business offers a number of different in-house services; we have a dedicated maintenance department, a team of professional lettings advisors and staff specialising in debt management and financial support. Everything you need under one roof, ultimately, we want our tenants to be happy in their homes!
Contact info
25A St. Clements Road, Boscombe,, BH1 4DU, Bournemouth, United Kingdom
- 01202301244
- info@dwphousing.co.uk
- dwphousing.co.uk
4.3
Excellent
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I've been with DWP for three years now.
I've been with DWP for three years now and can only say good things about them. Emily helped me find my accommodation and she and all the team are kind and polite. Repairs have been done promptly and communal areas are cleaned and gardens maintained regularly.
January 19, 2022
Unprompted review
Reply from DWP Housing Partnership
Hi Amy, thank you for the review. Great to see 5 stars from you :) Take care, DWP Housing
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My experience has been nothing but…
My experience has been nothing but positive, the lady I worked with (Emily) made everything easy for me when moving and it was all done swiftly and professionally.. if your thinking of moving you could do a lot worse than DWP Housing..
January 19, 2022
Unprompted review
Reply from DWP Housing Partnership
Hi Nik, thank you so much for your excellent review. We really do love hearing the feedback from our tenants. Thank you, DWP Housing
No Front Door
Nice property. Shame we have had no front door to the building for over 9 weeks now.. Yes that's right 9 weeks. Excuses after excuses. Drug deals going on in corridors. I went down to put my rubbish out. And two youngsters were engaged in a sex act.
The MD of this outfit. Does not seem to care. Or does not know about this. Fire hazard. Safety hazard. Hang your head in shame. Treating humans this way.
How would you like to live for 9 weeks without a front door that locks.
Any one would have sent whole door and lock back. But oh no. Leave door hanging.. Without a lock. Impressive.
September 25, 2021
Unprompted review
Reply from DWP Housing Partnership
Hi Gander, sorry to read you have experienced some issues. If you would please contact us on 01202 301244 and provide your address we will of course try to assist. Thank you DWP Housing
Very Helpful
Very professional, efficient and helpful. Went out of their way to find a suitable property. Maintenance team are excellent, and very quick to attend. Cannot criticise any part of the service.
March 12, 2021
Unprompted review
Reply from DWP Housing Partnership
Hi Neil, thank you for your lovely 5* review. We love to hear feedback from our tenants, especially feedback like this. Take care, DWP Housing
Emily was really helpful and supportive…
Emily was really helpful and supportive throughout. The Flat was in lovely condition in terms of decorating, new carpets and appliances. The block I live in is also kept in nice condition, being cleaned regularly. Very happy with the service provided.
December 11, 2020
Unprompted review
Reply from DWP Housing Partnership
Hi Fergus Stee, thank you for your lovely 5* review. We love to hear feedback from our tenants, especially feedback like this. Will be sure to pass your praise on to Emily. Take care, DWP Housing
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They have been absolutely brilliant in…
They have been absolutely brilliant in everyway for me since I moved in 3 months ago. House was lovely and they have helped me to make the move so smooth and easy. The main person that has helped me in every aspect has been Emily Walker. First class support, totally on the ball and genuinely a lovely person.
December 10, 2020
Unprompted review
Reply from DWP Housing Partnership
Hi Colin, amazing to read that you regard your experience with us so highly. Thank you for the 5* review! Will ensure Emily is made aware of your kind words. Regards, DWP Housing
It is straight forward agency.
It is straight forward agency.
The service is great and the stuff is very helpful and kind.
I have been Looked after by Emily Walker.
She is wonderful, she made me full of hope and she is very helpful.
She is a Star.
December 10, 2020
Unprompted review
Reply from DWP Housing Partnership
Hi Abu Hasan, thank you for the 5* review! We are very happy that you have received a great service from us. Will pass your kind words to Emily. Take care, DWP Housing
Emily Walker has been a superb and very…
Emily Walker has been a superb and very helpful lady in every way from the start. The maintenance guys have also been an Ace. Thank you so much for your help. Fotini
December 10, 2020
Unprompted review
Reply from DWP Housing Partnership
Hi Fotini, thank you for taking the time to leave a 5* review. Will pass your praise onto Emily and the maintenance department. Always happy to help, DWP Housing
My experience has been great
My experience has been great. Thank you Emily for your usual support.
December 10, 2020
Unprompted review
Reply from DWP Housing Partnership
Hi JZ, very happy to read you've had a great experience with us! Thank you for taking the time to leave a 5* review. Will pass your thank you onto Emily. Regards, DWP Housing
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The whole experience from start to…
The whole experience from start to finish was made so easy
December 10, 2020
Unprompted review
Reply from DWP Housing Partnership
Hi David, thank you for taking the time to leave us a review. We are glad you found the experience an easy one! Take care, DWP Housing
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