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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent performance of the products, noting that they are reliable and make a real difference in their printing results. Many people also highlight the fast and efficient delivery service, with items arriving quickly and well-packaged, even for international orders. The ease of ordering through the website is frequently mentioned as a positive aspect of their experience. However, some customers were dissatisfied with unexpected additional costs, such as tariffs and import duties, especially when ordering from the UK to the EU or the US. These fees were often only disclosed upon delivery, leading to frustration and a feeling of hidden charges. A few other people also felt that the pricing was not always competitive, especially considering the additional costs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and performance. Many customers praise the products... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of components and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Price

Clients share ambiguous opinions on price. While some customers are happy with the pricing, finding it good... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product. Should have a note or something on purchases going to the US. Getting a random fee that needs to be paid by check or online upon delivery is kind of ridiculous(we did not receive anythin... See more

Rated 5 out of 5 stars

E3D is one of my favorite nozzle manufacturers. I’ve had great results with Nozzle X and ObXidian, so when I saw a new nozzle for the H2D, it was an instant purchase—no second thoughts. The ObXidian... See more

Company replied

Rated 5 out of 5 stars

Excellent site with loads of information and guides. Was able to order the specific part that I needed (a heater core) rather than a new "kit". Fast service. I do wish they sold a pack of mixed co... See more

Company replied

Rated 5 out of 5 stars

The quality and performance of the product is superb. I've bought the ObXidian HF nozzle for BambuLab. However, i was hoping that there would be a larger set of ready profiled filaments, which is inl... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Extrusion system experts for FDM desktop 3D printing. High quality 3D printer parts and spares. Buy online with Next Day Delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

698 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Revo Voron High Flow

Georgia from customer service was nice to communicate with. The revo voron high flow arrived within 4 days to Indonesia. Quality was top notch, the thermistor and heater came with long wires. Packaging was solid which ensured they arrived safe. Aiming for the piezo probe next.

February 28, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey,

I'm glad you found me nice to communicate with :D. Delighted to hear everything arrived quickly and well packaged!

Happy printing,
Georgia

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Rated 5 out of 5 stars

Revo quick change nozzles

All of my machines now are using the Revo quick change nozzles. I love how easy they make nozzle swaps. The print quality is good, you just have to recalibrate your flow rates. Customer service is spot on. Very quick to respond. I highly recommend.

February 12, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Bill,

Thank you for your glowing review! We are ofc very happy to hear that all of your machines are now rocking Revo.

Best wishes,
Georgia

Rated 5 out of 5 stars

Revo 6 Prusa Upgrade

Recently upgraded my Prusa 3D printer with a Revo 6 hotend. Great experience with the product so far

February 1, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey there,

Thanks for choosing E3D parts to upgrade your Prusa with, happy to hear it's going well!

Thanks,
Georgia

Rated 5 out of 5 stars

I absolutely love the rovo upgrade for…

I absolutely love the rovo upgrade for my prusa.i would however recommend that when you get the heater you put some hot glue on thr connector backs were the cable gose in to the black connectors to prevent the whires from wiggling free

February 17, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Andrew,

Thanks for taking the time to leave a review, happy printing!

Georgia

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Rated 5 out of 5 stars

Quality products

Quality products, very well made, well packed and arrived on time. Good web-site.

February 11, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey there,

Thank you for your feedback, we're happy to hear your whole shopping experience went well!

Best wishes,
Georgia

Rated 5 out of 5 stars

Great product

Great product! Great service!

February 5, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi William,

Thank you kindly! Happy printing.

Georgia

Rated 5 out of 5 stars

Super fast delivery and very high…

Super fast delivery and very high quality parts.

January 30, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey Ezra,

We're delighted to hear everything arrived in a speedy manner and you're happy with the quality, we try our best!

Georgia

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Rated 5 out of 5 stars

Easily found the items I wanted on…

Easily found the items I wanted on their website, at good prices and very reasonable delivery cost. Items ordered and delivery was good. I was up and running again in no time. I have found their print heads and spares to be made to last, extremely well engineered.
If you are a maker I would recommend them for your 3D requirements, from complete printers to spares.E3D

January 31, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Mick,

Thank you very much for taking the time to leave feedback. Cheers for the recommendation :).

Best wishes,
Georgia

Rated 1 out of 5 stars

Titan extruder is low quality…

Their Titan extruder is low quality and not fit for its purpose. Bearing wears out way too fast and the transparent part of the housing will crack and fall apart.

January 14, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Ulrik,

We're sorry to hear you've not had a good experience with our Titan Extruder. If you need spare parts to get back up and running again then please contact support@e3d-online.com.

Thanks,
Georgia

Rated 5 out of 5 stars

Very quick shipping

Very quick shipping, packed everything securely

January 10, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Joe,

We're delighted to hear your goods arrived quickly and safely! Enjoy :).

Best wishes,
Georgia

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Rated 5 out of 5 stars

Superb product

Superb product - immediate, observable improvement in print quality. Shipped from England first thing Monday AM and I received the hotend and was using it by 4 PM Tuesday afternoon in Colorado. 6/5 stars all around. Cheers!

January 7, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Jeffrey,

Thank you so much for that awesome feedback! I have to admit that is a seriously impressive shipping timeline :D. Happy printing.

Thanks,
Georgia

Rated 1 out of 5 stars

I ordered the item over a week ago and…

I ordered the item over a week ago and there has been no update on its status.

December 30, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Gary,

We apologise for the delay in receiving your package, please note that our offices were closed over the festive period and we shipped your parcel as per the notice on our website on the 2nd of January. We're glad to see that it arrived on the 3rd and hope you have a great time printing.

Thanks,
Georgia

Rated 5 out of 5 stars

Now I Won't Use Another Hot End

I tried out a few third party hot ends due to delays in receiving OEM hot ends, and they were all rather disappointing. Generally a bit worse than the stock hot ends in one way or another, or needed to be recalibrated or tuned to behave as well. After all that, every hot end I had had clogging challenges with wood or carbon fiber materials.

After installing the E3D hot end, I was able to complete a large print that had failed repeatedly in one try, without recalibration or tweaking. After many successes, I managed to clog the E3D ... but was extremely impressed at how easy it was to unclog -- I'd say it unclogged itself, since an unload and a load fixed the problem without tools or disassembly.

December 29, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Michael,

Thank you so much for taking the time to leave this review. We're delighted to hear about the improvements our Hotend made possible!

Happy printing,
Georgia

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Rated 3 out of 5 stars

No spring in parts

I purchased a new 60w revo heater a few weeks ago, then in this order I purchased a revo Voron coolside because I needed the spring and I could use a new coolside. Unfortunately it doesn't come with a spring nor does the heater. A bit of an irritation

December 19, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi James,

I can see from the system that you placed a couple of separate orders for the above items. Your first order only contained nozzles and the Coldside kit which is why you didn't receive the spring, springs come with standalone Heatercores or in our Hotside kits. We hope that the Heatercore in your second order came with a spring, if it didn't please contact support@e3d-online and we'll resolve this for you.

Many thanks,
Georgia

Rated 5 out of 5 stars

The website is great

The website is great, until purchase page. If Prusa is out of spare parts, you guys are my go to.

December 17, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Bunshin,

Happy we can help!

Georgia

Rated 5 out of 5 stars

Had to wait to install

Had to wait to install but all went but all went fine. Installed in a Bambu X1 Carbon and tested. I used Voxel PLA and told the printer it was Bambu Basic PLA and the prints were exceptional. Great job E3D.

December 14, 2024
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Michael,

Thank you so much for your feedback!

Happy printing,
Georgia

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