EARS Clinics Reviews 

1,914
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 804 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff for making them feel completely relaxed, supported, and well-informed throughout the entire medical procedure. Reviewers consistently highlight the exceptionally quick, efficient, and painless service, noting remarkable improvements in their hearing right after leaving the appointment. However, some people also noted that using specific softening sprays or preparation methods beforehand can actively help make the wax removal process even more comfortable. Consumers additionally appreciate the extremely straightforward online booking system that allows them to quickly secure convenient appointment times with total ease.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and exceptionally professional during treatments.... See more

Service

Customers had positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, praising the professional and friendly staff who... See more

Booking process

Clients share positive opinions on booking process, noting that appointments are quick and straightforward to... See more

Product

Customers consistently note positive experiences with product, highlighting a painless and efficient ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went to the Ears Clinic in Stepps, where both my ears were cleaned very professionally using both water and suction. Everything was explained very clearly to me, and the procedure made a massive di... See more

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

Appt at the Newton Mearns. Clinic. Really easy to make appt. Plenty availability. On the day, Kinza could not have been more helpful, helping me access the clinic with my 91 year old mum. Clear e... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more


Company details

  1. Specialized Clinic
  2. Health Consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,914)

750 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Sinead examined my ears & clearly explained the process. Was done in a jiffy. Highly recommend.

July 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Always easy to get an appointment at a…

Always easy to get an appointment at a time which suits.
Diane removed my ear wax after inspecting my ears which was done very gently. You also get before & after photos emailed to you.
This was my 3rd appointment and l was again both delighted & relieved to get my full hearing back.
Highly recommended

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't Hear out of one Ear

Thought the hearing issue I had in one ear were due to sinus issues, when this didn't clear I booked an appointment at the EARS Clinic in South Queensferry. My appointment was with Aileen who was great throughout the appointment, making sure I was aware of everything that was involved. After a quick exam, it was obvious wax was causing the issue. Within a few minutes, both ears were cleared. The ear I didn't think was blocked almost had as much wax as the one I couldn't hear out of. I can’t believe how much I can now hear, I thoroughly recommend this service and will be something I will do regularly in the future to ensure I don’t get my ears as blocked as they were.

July 18, 2026
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Rated 5 out of 5 stars

Leighann was excellent

Leighann was very professional and competent with her explanation and cleared my ears very effectively when the NHS said I needed another 2 weeks of oiling before they could accomplish what she did in 10 minutes. I wouldn’t hesitate to recommend her and will return when necessary.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Straight booking and appointments…

Straightward booking and appointments on time. Friendly but professional explaining the process of the procedure and any after care. Making sure you at ease. Would recommend. What a difference it made getting procedure done.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Happy patient!

I was very pleased with all aspects of my treatment. Each step was clearly explained. Aileen was very persistent with one of my ears as it was heavily impacted with wax and she worked on it until it was cleared.
I had to return the following week for my other ear to be cleared. This was done quickly and efficiently.
I would certainly recommend this clinic in Sth, Queensferry.

July 11, 2026
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Rated 5 out of 5 stars

As good as they come!

This is the second time I have had Leighann deal with the ear wax. She was brilliant the last time , way back last year , and just as brilliant again this visit. She is very knowledgeable and has an excellent “bedside “ manner. No one need be in any way apprehensive in getting Leighann as their ear wax removal practitioner . You won’t get anyone any better. She is no Doc Martin! So friendly , professional, and understanding with a very appealing sense of humour ! Very much a huge asset to Ears Clinics! Need I say any more? Hugh.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Staff who are competent and professional.

It was a pleasure to be seen by Leighann, she was very professional, competent and knowledgable when explaining the process.she answered all asked questions and was reassuring at all times. I attended my appointment deaf and departed hearing.I will be back.

July 14, 2026
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Rated 5 out of 5 stars

Great Experience

Visited the website in the morning and got an appointment that afternoon. I was practically deaf in my left ear and heading the same way with my right as I had so much wax in them. The practitioner, Diane, had my ears sorted in 10 minutes - great service.

July 15, 2026
Unprompted review
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