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Earthkind Reviews 232

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TrustScore 4 out of 5

4.0

Bedding Store
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the comfort they provide. Many people appreciate the prompt and efficient delivery service, often noting that items arrive sooner than expected. The sustainable and eco-friendly nature of the products is also a significant positive for many consumers. However, some customers have expressed dissatisfaction with their orders, citing issues such as missing items or products that did not meet expectations, like pillows being understuffed or having an unpleasant smell. A number of reviewers also reported difficulties in contacting the company for support, mentioning unresponsiveness to emails and a lack of alternative contact methods.

What people talk about most

Product

People report positive experiences with product, often praising the quality, comfort, and eco-friendly nature... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting them as well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Customer communications

Clients share negative opinions on contact. Many customers report that the company completely ignored their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this brand and the pillow and duvet lived up to the high hopes we had. A GREAT British made product! Delivered next day which was a bonus as my husband had lost his pillow on a work trip and he i... See more

Rated 5 out of 5 stars

I have bought an earthkind duvet from John Lewis previously, but noticed that they are much cheaper direct from earthkind. I placed my order on Sunday and the duvet and pillows were with me by Tuesday... See more

Rated 5 out of 5 stars

I was looking for sustainable options, and found that Earthkind had great ethics and I loved the reuse of existing materials and enjoyed the video of how they are made. Delivery was quick, no smell,... See more

Company replied

Rated 5 out of 5 stars

I have two quilts and four pillows from EarthKind. The quality is excellent. They may be a bit more expensive than others but I’m pleased to use recycled feathers and to know that they are made in the... See more

Company replied

Company details

  1. Bedding Store

Written by the company

Wouldn't it be great if we could all sleep a bit better at night? At EarthKind we're not just dreaming of a better tomorrow, we're also committed to making it happen. By creating new high-quality bedding using 100% recycled feathers, down and synthetics, we hope to make it a little bit easier for you to choose sustainable products, without the need to compromise on quality.

Contact info

4.0

Great

TrustScore 4 out of 5

232 reviews

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Rated 3 out of 5 stars

Doesn't smell good :(

Its a lovely duvet. Squishy and cosy. But it doesnt smell good! And its lingering despite being aired outside.
Its tolerable, and Im just hoping it will fade over time. But unfortunate for an otherwise lovely duvet.

October 14, 2023
Rated 5 out of 5 stars

Lovely

Lovely, warm feather quilt, well made, arrived on time, well packaged but not over packaged. Love that this is British made and recycled and sustainable.

October 21, 2023
Rated 5 out of 5 stars

Pleased

It is much thinner and lighter than I have been used to, but amazingly warm.No blanket needed on top.
Nicely packaged. Great that its recycled too

October 19, 2023
Rated 5 out of 5 stars

Supremely comfort

I’m really impressed with these. Super quick delivery, great eco packaging, fantastic product, and importantly they’re using recycled materials. The duvets (13.5 tog) are a great weight and so snuggly, just what we needed! One for us and one for our little one for the winter.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely cosy duvet!

I like the ethics behind this company and that was part of the reason for buying my feather and down duvet from them. Have just started to use it after a week of trying to get rid of a horrible farmyard smell which eventually went after a day of airing in the sunshine outside. The duvet is lovely and cosy and very well made. Love it!

October 4, 2023
Rated 5 out of 5 stars

Winter Duvet

This is the first time I have purchased from this company and they seem very organised as the item came very quickly. I bought this Duvet for the winter so we will see how it goes.

September 26, 2023

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