Earthkind Reviews 232

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the comfort they provide. Many people appreciate the prompt and efficient delivery service, often noting that items arrive sooner than expected. The sustainable and eco-friendly nature of the products is also a significant positive for many consumers. However, some customers have expressed dissatisfaction with their orders, citing issues such as missing items or products that did not meet expectations, like pillows being understuffed or having an unpleasant smell. A number of reviewers also reported difficulties in contacting the company for support, mentioning unresponsiveness to emails and a lack of alternative contact methods.

What people talk about most

Product

People report positive experiences with product, often praising the quality, comfort, and eco-friendly nature... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting them as well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Customer communications

Clients share negative opinions on contact. Many customers report that the company completely ignored their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this brand and the pillow and duvet lived up to the high hopes we had. A GREAT British made product! Delivered next day which was a bonus as my husband had lost his pillow on a work trip and he i... See more

Rated 5 out of 5 stars

I have bought an earthkind duvet from John Lewis previously, but noticed that they are much cheaper direct from earthkind. I placed my order on Sunday and the duvet and pillows were with me by Tuesday... See more

Rated 5 out of 5 stars

I was looking for sustainable options, and found that Earthkind had great ethics and I loved the reuse of existing materials and enjoyed the video of how they are made. Delivery was quick, no smell,... See more

Company replied

Rated 5 out of 5 stars

I have two quilts and four pillows from EarthKind. The quality is excellent. They may be a bit more expensive than others but I’m pleased to use recycled feathers and to know that they are made in the... See more

Company replied


Company details

  1. Bedding Store

Written by the company

Wouldn't it be great if we could all sleep a bit better at night? At EarthKind we're not just dreaming of a better tomorrow, we're also committed to making it happen. By creating new high-quality bedding using 100% recycled feathers, down and synthetics, we hope to make it a little bit easier for you to choose sustainable products, without the need to compromise on quality.


Contact info

4.0

Great

TrustScore 4 out of 5

232 reviews

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Rated 5 out of 5 stars

Duvet was very cosy

Duvet was very cosy and full. No scent at all. Love that there is a more eco option for a feather/down duvet and a bonus that it’s made in the UK.
Very happy with my purchase.

October 30, 2023
Rated 5 out of 5 stars

Price unbeatable

Price unbeatable, delivery very quick, quality excellent bought the 80 feathers 20 down then bought 70 down 30 feathers from Costco as I didn’t see it on your website. No smells as some people said. Very light over you but very warm and comfortable, doesn’t slip of when you turn over.

November 4, 2023
Rated 5 out of 5 stars

Great quality product

Ordered a single duvet for our grandchildren's bed. Product arrived really promptly. Lovely in every way and of exceptional quality. Absolutely no smell; able to use it after a few hours settling.

October 29, 2023
Rated 1 out of 5 stars

Quilt Smells of POO

Update: After a few months I needed to turn on my electric blanket as it was cold. The smell of poo coming from the quilt once the heat was turned on made us feel sick, sore throats and won't go away. You can smell it as you walk in the door. After getting very little help from customer service except telling me to put in a tumble dryer even though the heat is what is causing the awful smell I have made the sad decision to buy a new quilt as we can't carry on like this. I still love the whole idea but this product is not fit for purpose and making us ill.
Original: Loved this is 100% recycled and stopping all off this heading to the landfill. Seamless ordering online and very quick delivery

October 21, 2023
Rated 5 out of 5 stars

Hoorah 😃 Beautiful packaged fantastic…

Hoorah 😃 Beautiful packaged fantastic quality goods.Two pillows and a huge fluffy duvet.Arrived at super speed. I’m so pleased with my product and the fact that it’s all recycled so no torture involved.Pristine recycled goods incredible quality and great price.Highly recommend ❤️Thankyou Earthkind ❤️AND all from the UK 🇬🇧 Will be purchasing all my bedding from Earthkind in the future 😃👍

October 27, 2023
Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. The quality cotton cover, feathers and down pockets all plumpt up super quick hanging to air over banister. To sleep under is amazing, in fact its really difficult to leave the snuggness and warmth every morning! Amazing value to!

October 23, 2023

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