Easy Rsv Reviews 

1,338
•
TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

Tried to make a reservation for a restaurant in France. This company came up as an option to book a table. Never read anything about subscribing to a monthly fee. Now I see there has been a... See more

Company replied

Rated 5 out of 5 stars

Platform helps book reservations, etc. If have issues with billing or monthly payments, their team was quick to assist. Much appreciated.

Company replied

Rated 2 out of 5 stars

The customer service itself was good. The staff were helpful and sent me multiple forms of confirmation when they were able to get an exact driver and time. The taxi however never arrived. When... See more

Rated 5 out of 5 stars

I used the service once and it was efficient plus the follow up call was a bonus. It is not the type of service I have needed before or will possibly need in the future.

Company replied


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3.7

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

Typically replies within 1 month

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3.7

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(1,338)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

After a month of being passed around…

After a month of being passed around and chasing I am still waiting for my refund for a £42 membership I didn’t know I had agreed to (auto- opted in), that I was charged twice for, for a service I didn’t receive. I am beyond angry. I supplied photographic evidence that I was charged twice and they are still ‘escalating it’. they are refusing to refund the second charge even tho I have shared evidence of both charges on my credit card.

I can only assume this business is a scam and under GDPR law - I am not sure it is even legal to opt a person in for an expensive membership without clear labelling.

I have scammed out of money and have had nothing in return other than being out of pocket and a whole lot of time and stress as I try to get it back.

Their phone number is a scam too. Doesn’t matter which option you choose, it dials out rather than put you through to someone. When I’ve got thru by pretending to want be a new customer via the website, and asked to be put thru to finance or a senior person/supervisor I am told no one is available.

August 16, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Emily from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 2 out of 5 stars

Avoid

Avoid (at-least the taxi services). They booked a taxi for me but the estimated price was around €50 and I was charged €120ish. Not okay. Staff wasn’t very helpful either.

Also, they have a weird €49 monthly subscription in the fine print of their email that you automatically sign up to once you register and enter your card details. Be careful

September 6, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Judith from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 5 out of 5 stars

Edward was very helpful

Edward was very helpful, and sorted everything out for us quickly

September 6, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Téléphone: 01 89 71 69 04

Bonjour,

Merci infiniment pour votre retour positif ! Nous sommes ravis d'apprendre que notre service vous a pleinement satisfait. Votre satisfaction est notre priorité, et nous sommes heureux d'avoir répondu à vos attentes.

Au plaisir de vous retrouver pour vos prochaines réservations !

Elias de Easy Rsv

Email: contact@easy-rsv.com

Téléphone: 01 89 71 69 04

Rated 1 out of 5 stars

EASY-RSV IS A SCAM

EASY-RSV IS A SCAM. It's my first trip to spain, and I wanted to book a taxi becauseit was late (night), but did not have any number so I searched on the internet and easy-rsv came up. When I ordered a taxi with them it took them more than 20 min to find one, then I got a call from them saying I needed to call the taxi company. I called the taxis company and when I was with the taxi driver, he said he had never heard of easy-rsv before, and that the taxi company has their own app. Taxi driver charged my ride. I canceled the subscription, because it was an useless service and was still charged with a fee. I have been still receiving notification about my subscription, and I keep canceling it. I have canceled the subscription about 4 or 5 times already. It's definitely a scam.

September 1, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service. With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs. The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

July from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 5 out of 5 stars

Wonderful and professional assistent.

The assistent was very friendly and helpful and spoke Englishquite well. The taxi arrived exactly on time and the drive was pleasant.

September 3, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

Thank you so much for your warm comment! We are delighted to hear that our service met your expectations. Your feedback is a great source of motivation for our team, and we’re happy to have contributed to the smooth running of your experience.

We look forward to seeing you again very soon for your next booking!

David from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

A tickbox does not constitute a financial agreement.

I have been asked to review my poor score as it’s apparently causing reputation damage, well what about my payment that was taken for subscription to a service I didn’t want, a week later still no taxi booking by the way, yet a monthly payment was processed. All because I ticked a box when searching for a taxi online.

Yes, I’ll change my review, but no, it doesn’t make the facts any different.

A tickbox does not constitute a payment contract, if it can, it shouldn’t. I won’t be told to publish any different!

August 27, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Judith from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

Complete scam

Complete scam . Avoid. Booked a table on holiday, required card details to secure booking, not unusual, then getting charged by easy rsv £49 subscription, which, despite their claims was never mentioned, even in small print. Luckily bank has stopped their many repeated attempts at taking payment .

August 10, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Edith from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

Avoid this company,

Avoid this company,
I was trying to pick a taxi in italy (price showed 8€-12€) it has been canceled without my permission, then after 2 days they tried to take 49€ from my account, fortunately the bank blocked the transaction.

August 26, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

July from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

They charged me $60 dollars to my card…

They charged me $60 dollars to my card without even taking a cab. I asked for the service and the person didn’t answer.

August 19, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Mary from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

Be wary it's a sign up expensive service

Booked a restaurant on holiday in Spain without paying attention. I Assumed the card info was required because we were a large party wanting a beach table and that this service was like any other Google table booking app. I did then receive several emails and messages to the effect I have subscribed to something but telephone calls get cut off whilst I'm in the queue and email boxes are coming up full and emails not being sent. Not sure what's going on, but no way to contact them and they are trying to take £42.44 for booking a table.

August 10, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Amy from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 5 out of 5 stars

Thank you

Thank you - great service from Josh with our reservation!

August 19, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

Thank you for your message! We are delighted that our service met your expectations. It’s always a pleasure to know that our clients leave satisfied, that’s what motivates us every day.

We’ll be happy to assist you again with your future bookings!

July from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 3 out of 5 stars

Ending up with a monthly fee of 49 euro

Tried to make a reservation for a restaurant in France. This company came up as an option to book a table. Never read anything about subscribing to a monthly fee. Now I see there has been a charge of 49 euro on my Credit Card. Expensive service and defenitly not worth the money.

Not happy about it. Would not advise anyone to use this company.

They are not clear about ending up with a monthly subscription after using their service

update 2 September 2025: Their email box is full and your email about complaining is not delivered.

Update 8 September:

changed my review to 3 stars. As after contact with the servicedesk of Easy Rsv I did get my money back without any questions asked.

August 14, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Emily from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

Avoid this company.

Avoid this company.
Today at night, after 2 days of giving my credit card data for one transaction, they tried to charge me 49 € on revolut.
Fortunately, the bank blocked this transaction.

August 19, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Judith from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

I would give zero if I could

I would give zero if I could. I attempted to book a restaurant in Marseille with them and paid the a 1 cent booking fee. They then said they failed to book the restaurant but offered other services like dog minding, Three days later, they successfully deducted
€49 from my bank account - apparently the 1 cent was really a three-day introductory offer to join a monthly service to walk one’s dogs, etc, I cannot recall seeing this anywhere. I have unsubscribed, so hopefully the damage is limited. This is nothing but a scam.

August 10, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.
With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind. All subscription details are displayed transparently on our website, including a checkbox to confirm your consent.

For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Emily from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 5 out of 5 stars

Great customer service

Platform helps book reservations, etc. If have issues with billing or monthly payments, their team was quick to assist. Much appreciated.

July 30, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Téléphone: 01 89 71 69 04

Bonjour,

Un grand merci pour votre retour positif ! Nous sommes ravis que notre service ait répondu à vos attentes. Votre satisfaction est au cœur de notre engagement, et nous sommes heureux d'avoir pu vous offrir une expérience agréable.

Nous espérons vous retrouver bientôt pour d'autres réservations !

Lucie de Easy Rsv

Email: contact@easy-rsv.com

Téléphone: 01 89 71 69 04

Rated 5 out of 5 stars

All good here

August 10, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Téléphone: 01 89 71 69 04

Bonjour,

Merci beaucoup pour votre chaleureux commentaire ! Nous sommes ravis d'apprendre que notre service vous a donné entière satisfaction. Votre satisfaction est au cœur de notre mission, et nous sommes heureux d'avoir pu répondre à vos attentes.

Au plaisir de vous retrouver très bientôt pour de nouvelles réservations !

Nora de Easy Rsv

Email: contact@easy-rsv.com

Téléphone: 01 89 71 69 04

Rated 1 out of 5 stars

SCAM!!

I booked a table with a local restaurant and we t to this page, unbeknownst to me this page is a total scam and £40 something pounds have come out of my account. Reading other reviews this isn't the first time that has happened!!! Avoid it's clearly a scam!

August 10, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service. With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Emily from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

SCAM Alert

SCAM Alert ! Tried to book a table at a local restaurant on the Saturday PM , was linked to this ‘service’ man on the phone booked the table, find a charge on my account on Monday Pm so investigate and cancel the subscription WITHIN the 3 days allowed but still been charged the subscription fee. Reported this all to my bank. Contact restaurant and they are not linked in any way to this ‘service’

August 2, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service. With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Emily from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

This is a scam

This is a scam. Went to book a table at a restaurant's Web site in France and somehow easy-rsv had inserted themselves into the process. I got the reservation okay but 3 days later they charged €49 to my credit card. I went back to read the fine print on the booking page and sure enough it said that when I make the reservation I automatically sign up to a subscription service for which they charge €49 per month. I'm still trying to figure out how they got into the reservation process for the restaurant. Maybe they hacked into the site. I'm sure they would claim they are legit because the fine print warns you that you are signing up to the subscription, but I consider this to be 100% dishonest.

June 5, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service. With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.
Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Emily from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Rated 1 out of 5 stars

My bank and a major restaurant chain have confirmed thx is a scam

As I said in my first review this is a scam. The website of a well known restaurant was hacked, my reservation was taken, I was asked to pay 1 pence as a verification without any explanation or notification of further commitment.

Shortly afterwards I was phoned by a foreign man asking for a 5 star reference on Trust Pilot. Unusual I thought.

The following day my bank security called alerting me to a possible fraudulent withdrawal of £42.82l from my account. This was by easy-rsv. The restaurant chain IT team and my bank both confirmed i was the victim of a sophisticated scam. I have to apply for a
new credit card.
I think Trust Pilot should investigate why this organisation is being promoted.

August 4, 2025
Unprompted review
Easy Rsv logo

Reply from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

Hello,

We sincerely apologize for any possible confusion regarding our concierge service.

With Easy Rsv, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.

Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.

The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.

All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.

Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.

Kind regards,

Emily from Easy Rsv

Email: contact@easy-rsv.com

Phone: 01 89 71 69 04

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