These folks are real and down to earth. They work with their other lots and will get you the vehicle you want, unlike drivetime and their doodoo cruisers. As an added bonus they have great movie t... See more
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Company details
- #4 of 12 best companies in Car Dealer
- #1 of 3 best companies in Motor Vehicle Dealer
Written by the company
We are a locally based, family owned business. Our family has been in the automobile and auto-finance business since 1911. Easy Auto was started in 1991 in Cleveland, Tennessee. We now have additional locations in Chattanooga, Murfreesboro, and Knoxville, Tennessee, as well as in Rome and Dalton, Georgia. We Specialize in Second Chances. We understand that bad things happen to good people, so we make our financing decisions differently than banks or franchised car dealerships. Easy Auto is known as one of the leading buy here pay here used car dealerships in our area, while offering a new car buying experience along the way. We report to all three major credit bureaus. We want to help people with bad credit, no credit, bankruptcies, and repossessions re-establish themselves. We have never sold any of our accounts, so our customers deal with us from the first payment to the last and we get to know our customers along the way.
Contact info
1800 Mt. Vernon Dr. NW, 37311, Cleveland
- 4235591196
- info@easyautoonline.com
- easyautoonline.com
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Ms Mary at Easy Auto
Ms Mary helped us get the vehicle we really wanted she was so sweet and help so much we will definitely use them and ask for her she knew what she was talking about i can't express how easy she made buying a suv was she knew what I had my eye on gave us more options NOT 1 time was she pushy I didn't feel like i had to get one that day. Would definitely recommend them and ask for Mary.
Easy Auto stands behind what they say I…
Easy Auto stands behind what they say I can't say enough good things about the whole experience I would do it again
Victor was amazing to work with
Victor was amazing to work with. Got us the family car we needed without the hassle.
Cody is awesome
Cody is awesome! The whole team is awesome! I will gladly refer people to go see Cody and friends!
The process was very easy
The process was very easy. The sales woman made it very comfortable and didn't make me feel like I was being pushed into anything. She done a great job explaining everything. Very happy with my choice.
Very helpful for spur of the moment…
Very helpful for spur of the moment purchase, even stayed late to close the deal!
Chandler was amazing and the process…
Chandler was amazing and the process went by so smooth
The salesman took his time with us and…
The salesman took his time with us and getting to know what we wanted and making a personal connection with us .
I had a great experience with easy auto Victor and Cody were great I would definitely buy another car from them.
It was just an easy process going through easy auto that made everything so smooth. He’s not buying a car from a friend.
Great car lot
Great car lot. Make sure you ask for Victor! Easiest place to get a car. Great warranty.
My sales person was Ben and he…
My sales person was Ben and he definitely went above and beyond to make my car buying experience absolutely nothing short of awesome and amazing. I have recommended easy auto of Knoxville to one of my coworkers as well as everyone of my friends can’t say enough good things about this place thanks guys.!
Eric is the best..... if u want the best experience get with Eric and tell him Jeff sent u
Eric was awesome as well as the whole staff....best first experience purchasing a vehicle. Thank you to Jared and his whole team. Definitely would refer everyone I know to easy auto Murfreesboro TN
Great help and fast service by Colby…
Great help and fast service by Colby here in East Ridge
Chandler is a great help
Great service and will take care of you.
Mary
Good ppl working for you guys God bless this Company your employees are very good and kind.a blessed business.
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