Easybee Answering Services Reviews 62

Impressed with personal attention and service, especially accommodating my last minute request for translation services. Gave me peace of mind that my business phone is always answered.

Love the answering service. Very helpful!

This service was TERRIBLE! We did the two week trial for my law firm. The operators are not able to obtain proper phone numbers or emails or information from clients. We lost so much business. The Manager, Moises, makes all kinds of excuses and never fixes the errors. The owner, Richard Bell, does not care. Stay far away from this call center if you value your business. We will not be using this unprofessional answering service for our business. There are so many better options out there. Cheaper is NOT better.

I have been using EasyBee for several months now and have had only a positive experience. I’ve been impressed with the team’s ability to succinctly capture the legal issues my leads and clients are calling about. I receive an email summarizing the reason for the call, and to my relief and delight they have proven to be accurate, reliable and efficient.

I was not asked by EasyBee to write this review. I reached out to say thank you and offered to write a testimonial.

Love it!
Professional and efficient.

Would totally recommend. They are professional and never miss a call. My only problem is that sometimes the calls don't sound very well or they miss to forward a call. However, I always tell them about it and they talk it out with their team to make sure it doesn't happen again.

Easbee is hands-down the best answering/receptionist service out there. I’ve used the service for over a year and I’ve never had any issues. Their staff are professional and well versed in working with bilingual clients.

EasyBee has been fundamental in growing my practice. It is so nice to be able to outsource my incoming calls to a reliable company. Also, they will call back leads at my request. I highly recommend EasyBee.

Our firm has has been using Easybee Answering Services for about one year and we are very happy with the service they provide. We like their professionalism and overall efficiency.

I have been using this company for about two years to help me better customer service and I love the professionalism and the detailed email reports.

Overall the service has been very helpful for my business. Anytime there has been an issue or question, my manager has responded without delay! .. There are a few little quirks to improve but overall great service!

I love my Easybee service. They schedule using my product. I have MS Bookings. Moises Hasbun is an excellent representative and has looked out for my best interests when analyzing my service needs. I have not received complaints from muy clients. This has worked for me and i have used other providers.

I love the fact that Easybee is affordable and that the receptionists are bilingual. I have encountered a few issues here and there (appointments being scheduled in the wrong time zone, calls being dropped, and messages containing misspelled names), but customer service is very prompt in addressing the issues. All in all, I feel you get a lot of bang for your buck.

Very helpful and reliable. Highly recommend.

Easybee's service is wonderful, I am enjoying using it.

We have been pleased with the service. We have never missed a message to reach us in its original shape.

We have used Easybee for several months to stop using an auto-attendant, allowing our callers to speak with real humans. The experience has been great so far and callers appear to be happy. The call agents follow our script and route calls efficiently and in a timely manner.

I have been using Easybee for a little over a year now. I have been happy with the services. Whenever I have a suggestion for change, they are always willing to make adjustments. Very professional according to my clients who call.

I have used Easybee for over a year now and it has helped my small practice to not miss important calls. We had some hiccups but they were resolved by Moises, who has been attentive to our firm.

Awesome service. Being a business owner and full time mom, it’s hard to get to the phone so this an excellent service!