Great assistance by the support team. Problem with access was resolved after an hour on the phone. The working of the MT4 and Standard platforms was confusing and convoluted.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.
Company replied
No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection
Company replied
Transactions are highly transperant.
Company replied
Company details
Written by the company
easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about
Contact info
25 Kolonakiou Zavos Kolonakiou Centre Block B, Office 101 , 4103 , Limassol, Cyprus
- +357 25 828 899
- support@easy-markets.com
- easymarkets.com
3.9
Great
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 24 hours
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Very easy to understand platform
Very easy to understand platform, good spread, lots of trading options and a very good support staff. Best broker i've traded with
July 25, 2024
Reply from easyMarkets
Dear Khaddin Ivanhoe Gordon, we are glad to hear you had a good experience with easyMarkets, your kind words and feedback mean a lot to us. You made our day!
Reply from easyMarkets
Thank you Phathu. Thank you for your kind words.
I signed up for demo and have been…
I signed up for demo and have been reading reviews.The trading interface is very unique and awesome.Very different from the same platforms which other brokers use.Very interesting.
July 22, 2024
Unprompted review
Reply from easyMarkets
Thank you Venkatesh. We're glad you like our platforms. Don't hesitate to contact us on LIvechat on our website or through email at cs@easymarkets.com if you require any assistance.
Reply from easyMarkets
Dear KAMBIZ BEHNAM RAD, your kind words mean a lot to us! We appreciate the time you invested in leaving a review.
Blocked account
I open my account and all good and all my documents was approved as israeli citizen and I deposit 500$ in crypto and make it 1119$. Then i withdraw 500$ in crypto still in account 619$ then I told to my account manager if i can withdraw 619$ to my visa he checked and knows that i israeli citizen and blocked my account without any reason
July 1, 2024
Unprompted review
Reply from easyMarkets
Dear Ms. Saaida, As we explained to you easyMarkets are unable to provide services to Citizens of Israel. We're very sorry and thank you for the interest you had shown in trading with us.
Reply from easyMarkets
Thank you Sunday, we are so pleased to hear you had a such a great experience with easyMarkets.com and we appreciate your feedback.
Easy contact
When I contact easymarkets they are very good at trying to resolve the issues even though it does not always fix the problem straight away.
June 19, 2024
Reply from easyMarkets
Dear Steve, thank you for your feedback, we are always working to improve our service and hope you would contact our Customer Service Team via Live Chat through our website www.easymarkets.com so we can assist you whenever you need.
Good customer service and assistance
Quick response and there's account manager assigned to you to help with everything
June 12, 2024
Reply from easyMarkets
Thank you Edward, we really appreciate the positive feed back.
Reply from easyMarkets
Thank you Tim for your kind words. We appreciate your feed back and we are glad our level of service pleases you.
15 years working Experience with Easy Markets
Hi i am working on easy Markets more the 15 years and having every thing wonderful withdrawal , Trading , and Withdrawal , and also account managers are very experience and well behave and all is well working with easy Markets i give many references to join easy markets .
i pray for the more years and better future to easy Markets .
June 7, 2024
Reply from easyMarkets
Dear abrar ahmed khan, thank you for taking the time to leave such a positive review! We are so pleased to hear that you have had a great experience with easyMarkets and we value your feedback - you made our day!
Reply from easyMarkets
Dear prakash acharya, thank you for your wonderful words. Your feedback inspires us to keep perfecting our service.
easyMarkets did make it easy
I had a particular context where I am a resident in one country but have bank accounts that I trade with in my home country.
Various other brokers found this concept difficult to deal with and I had difficulty in getting support to be able to understand, empathize or even respond within appropriate time frames.
Then I signed up for easyMarkets and was delighted in all areas from the ease of sign up and uploading docs; the speed with which everything was validated; the ease of depositing funds; the excellent customer support and personal support using messaging platforms that made the whole process simple.
From my experience I highly recommend easyMarkets as your go to broker, particularly for beginner traders trying to navigate their way through all the red tape and verification.
May 21, 2024
Unprompted review
Reply from easyMarkets
Dear Gavin Jack, we are delighted to hear about your positive experience with easyMarkets. Your feedback is important to us, and we are so glad that you are happy with our services, your glowing review is music to our ears.
Upgrading
May I suggest implementing a mobile money transfer service similar to Mpesa for users in Kenya and Ethiopia?
I appreciate your suggestion about upgrading the easy market, but unfortunately, I lost 30 pips on BTC today. I was waiting for that point, but the easy market closed before I could hit my target.
May 17, 2024
Reply from easyMarkets
Thank you HABON GEDI TAWANE GUDAL for giving us your feedback. We have many deposit method options including Mobile Money which you can see on the Deposit page.
Regarding the Maintenance; as a forward moving Broker, we are constantly improving our products and sometimes this involves taking the site down. We try to minimize this to short periods during normal maintenance windows. When we have major upgrades the downtime can be longer. This is what you experienced on Sunday. To minimize the risk, we informed our clients in advance by email of the major maintenance, and we always try to schedule this down time for a relatively quiet trading period. Your Account Manager has tried to contact you to assist you, please contact our Customer Support Team via Live Chat on our website www.easymarkets.com or email us at cs@easymarkets.com so we can help you.
Easy market is the best broker out…
Easy market is the best broker out there.
They have been so helpful when I first deposited my account they gave me 50% bonus sign up of my initial deposit
May 6, 2024
Unprompted review
Reply from easyMarkets
Thank you Fitahiana Hasandratra, your kind words are really appreciated. We are pleased to hear we have served you well and hope to do so long into the future.
I have good communication with them and they are 24/7 with the replay to any issue
Refunding your money is good
May 9, 2024
Reply from easyMarkets
Dear Yohannis, thank you for taking the time to leave us your feedback.
I hate the fact that easy market don't…
I hate the fact that easy market don't maintain their staffs,was called today and was told the first two accounts manager I spoke with was no more with them.stop changing your team this is bad for business
May 7, 2024
Unprompted review
Reply from easyMarkets
Dear Ibrahim, thank you for reaching out to us, we would appreciate more details from you so we can assist you. As we could not locate an account for you, please contact our Customer Support Team via Live Chat on our website www.easymarkets.com or email us at cs@easymarkets.com
HAD AN ISSUE BUT IT WAS A MISUNDERSTANDING THAT HAS BEEN PROMPTLY RESOLVED
I had a withdrawal issue as of 6th May but due to some misunderstanding, I wrongly accused them of holding my withdrawal.
Now, however, on 8th May, after their public holiday. The main staffs are back and my issue was promptly given the attention it deserved.
I highly recommend if you have any issues with the broker, contact the support team and they will promptly work to clear any confusion and resolve the issue abruptly. I have used this broker for more than 2 years and I strongly recommend them. Thanks.
May 6, 2024
Unprompted review
Reply from easyMarkets
Thank you for your understanding in this matter and we are pleased to hear that your issue has been resolved.
Easymarket is easy to use and it is…
Easymarket is easy to use and it is great and their services are very good easy deposit. It's easy for beginners also.
May 2, 2024
Unprompted review
Reply from easyMarkets
Dear Labianglin Thangkiew, we are delighted to hear about your positive experience with easyMarkets. Your feedback is important to us, and we are so glad that you are happy with our services, your glowing review is music to our ears.
Reply from easyMarkets
Dear Anmol Singh, thank you for your feedback. Your kind words mean a lot to us. It inspires us to keep improving our services.
great experience
So far I had a good experience registered a new account and funding it was easy simple
April 15, 2024
Reply from easyMarkets
Thank you Rafik for your feedback. We are very happy you have had a great experience with us and we look forward to working with you further.
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