easyProperty Reviews 809

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I sold my mums house and was very anxious about choosing an estate agent. I choose Easy Property and I was delighted with them Kelvin was brilliant very knowledgeable about the local area, the curre... See more

Rated 5 out of 5 stars

Selling a house during a pandemic/lockdown was a very daunting and we weren't sure how everything would pan out but having Ians advice and support eased our worries. His support doesn't stop after he'... See more

Rated 5 out of 5 stars

Fantastic customer service from Alan Shields. Straight to the point & no messing about. Every stage of the process was carried out promptly & professionally. We could contact any time, day or night no... See more

Rated 5 out of 5 stars

Ian wyn-Jones of Easy Property was highly recommended to us by our friends. On meeting Ian he was professional -polite and Nicely Suited & Booted.. He impressed us with his knowledge and Experi... See more

Company details

  1. Real Estate Agents

About easyProperty

Written by the company

From our beginning the easy brand has always been about helping people move from one place to another in the simplest, easiest way we can offer. easyProperty is exactly the same.

We make every move easy. Our agents are partners in your move. We’ll help you find out what’s best, and support you at every stage of your journey.

Cut the hassle and your fees. Selling your home can be a bumpy ride. But with 3 easy ways to pay, we make it smooth no matter where you live. All three fee options include everything you need to make your sale totally easy.

Find a local expert and sell your home. Easy as that.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

809 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Highly recommended!

I had the pleasure of talking to Emily when booking my viewing with easyProperty, she was very professional and friendly, she made me feel very comfortable and was accommodating to my requirements.

Great service, I highly recommend.

February 11, 2019
Unprompted review
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Reply from easyProperty

We are really pleased to hear that Emily has been helpful!

Thank you for the recommendation and for taking the time to leave us a review, Justin.

I will be sure to pass your lovely comments on, Emily will be really pleased to hear your feedback.

Kind regards,
Olivia Pirrit
Operations Manager

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Rated 5 out of 5 stars

Fantastic service and staff

EasyProperty did an excellent job in selling my property. From the advert going live the house was sold within 10 days. Phil Roberts and his team were very attentive and answered any questions I had quickly and promptly. I have no hesitation in recommending easyProperty.

February 11, 2019
Unprompted review
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Reply from easyProperty

Thank you for your wonderful review Michael!

We really pride ourselves on providing the best customer service so this review is great to see!

I will pass on your comments to Phil who will be over the moon!

Kind regards,
Olivia Pirrit
Operations Manager

Rated 5 out of 5 stars

The team at easyproperty were very good…

The team at easyproperty were very good when selling my property especially Abigail Lane who kept me fully informed of all viewing requests and any follow-up remarks.

February 9, 2019
Unprompted review
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Reply from easyProperty

Thank you Mrs Brown for such a wonderful review of the team, I am really pleased to see you've had a good service.

Kind regards,
Olivia Pirrit
Operations Manager

Rated 5 out of 5 stars

Very good customer service and friendly…

Very good customer service and friendly staff helped us with viewing perfect properties for our budget and needs.

February 9, 2019
Unprompted review
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Reply from easyProperty

We really appreciate the 5* review Jade!

Kind regards,
Olivia Pirrit
Operations Manager

Rated 5 out of 5 stars

Very helpful and human touch

Easy Property have been exceedingly helpful throughout our house sales process. Although an online agent, they have been more hands-on than I expected and have always been available on the phone. The online system is a bit clunky, but you can always call the office and get help. Abigail Lane has been very helpful and is always a cheerful voice at the other end of the line.

February 9, 2019
Unprompted review
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Reply from easyProperty

Hi David,

Thank you for your review! We look forward to working with you up until completion of your property!

Kind regards
Abigail Lane

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Rated 5 out of 5 stars

Very helpful!

Very helpful and knowledgeable. Emily, Abigail, and Philip were all great in assisting me. Would definitely recommend!

February 8, 2019
Unprompted review
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Reply from easyProperty

Hi James,

Thank you for your review, I'm so glad we were all able to help!

Kind regards
Abigail Lane

Rated 5 out of 5 stars

Great service

I called easyProperty to book a viewing, and was dealt with by Emily. She was friendly, professional and answered all my questions. Because of my husband's job, we have very little availability for house hunting but Emily was really accomodating. Great service.

February 8, 2019
Unprompted review
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Reply from easyProperty

Hi Katie,

Thank you for this fab review! It's lovely to hear what a great job Emily is doing! I'm sure she'll keep up the good work.

Kind regards
Abigail Lane

Rated 5 out of 5 stars

Overall very good, would recommend

Sold my house with easy property. Overall very pleased with the service that was provided.

Valuation -
I dealt initially with Scott Wilson, he turned up on time was polite, and gave a fair valuation.

Listing -
Generally pleased with the listing Scott provided, pictures were good, (I did use some of my own which I had taken on a sunny day of the outside of the property). Description wasn’t quite to my taste, but I got plenty of interest so… There was no problem updating things if I didn’t like them.

Viewings -
Scott did an initial viewing with me and then did the open house viewings. I did any later viewings myself as I felt more confident of what was required. It was a very good service from Scott.

Negotiating a sale -
When the offers came in I dealt with Phillip Roberts. He was able to advise on which offer would be best to accept and carried out all the checks needed on the buyer.

Proceeding with the sale to completion -
We completed in about 5 weeks which in my opinion is pretty good going. Again dealt with Phillip Roberts, he was on point all the way through, chasing up the buyer and the buyers solicitors as requested. I tend to chase for updates every few days and Phillip was always quick to chase the other side and provide me feedback. The service he provided was very very good and probably the main reason why I would use easyproperty again.

Online portal -
Did the job, not perfect but pretty good, I work in this field so I am pretty picky.

Price -
For the money, you can’t complain at all, it was a lot better than I expected to be honest.

To summarise, I would definitely recommend and use again.

February 8, 2019
Unprompted review
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Rated 5 out of 5 stars

5 start for Emily and Easy

Emily has been taking me through my property dealings I she had made it quick , simple and efficient.

She made the sale of my property a breeze & great value for money , would definatley recommend EasyProperty and definatley ask for Emily P !

February 8, 2019
Unprompted review
Rated 5 out of 5 stars

Emily was very diligent & competive price!

I had the pleasure of dealing with Emily Prouse who provided me with a valuation on one of my properties. She was extremely diligent and provided me with a competitive price. I’ll be certain to use them going forward for the rest of my propert portfolio.

February 8, 2019
Unprompted review
Rated 5 out of 5 stars

5* review

Very helpful

February 8, 2019
Unprompted review
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Reply from easyProperty

Thank you Shelby for your 5* review!

Kind regards,
Olivia Pirrit
Operations Manager

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Rated 5 out of 5 stars

We were quoted over £7k to sell our…

We were quoted over £7k to sell our house by a High Street estate agent. EasyProperty sold it for around £900. Philip was excellent and kept an eye on the chain all through. Would recommend and will be using again.

February 8, 2019
Unprompted review
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Reply from easyProperty

Thank you Stewart for your review. I am glad we provided such a good service and saved you a fortune!

Kind regards,
Olivia Pirrit
Operations Manager

Rated 5 out of 5 stars

Viewing with Emily

I booked a viewing with Emily she has a very polite and professional manner. Highly recommended and would certainly would certainly ask for her again if using easy property.

February 8, 2019
Unprompted review
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Reply from easyProperty

Thanks Hannah for such a lovely review of Emily, we are glad you would also recommend us!

Kind regards,
Olivia Pirrit
Operations Manager

Rated 5 out of 5 stars

Great customer service

Sold my house recently through easyProperty. Initially was sceptical about online agents but have to say they were really good. We were looked after by a chap called Phil (senior property consultant) who was just brilliant. Great customer service.
Overall really good experience.

February 8, 2019
Unprompted review
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Reply from easyProperty

I am glad to hear you've been so impressed with Phil - I will pass this on to him!

Kind regards,
Olivia Pirrit
Operations Manager

Rated 5 out of 5 stars

Just sold my house through easyProperty…

Just sold my house through easyProperty within 6 days for the asking price! System was really easy to use and all staff really helpful.

Thanks easy!

February 8, 2019
Unprompted review
easyProperty logo

Reply from easyProperty

Thank you Tom for such a great review of the team.

We really do value our customers so it's lovely to see.

Kind regards,
Olivia Pirrit
Operations Manager

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Rated 5 out of 5 stars

Top Notch Customer Service

I recently phoned up enquiring about potentially having an agent view my property to valuation. I spoke to the most helpful and knowledgeable employee called Emily who advised me how to go about this and gave me as much help and detail as I could possibly want.
Would definitely recommend using this company, and to ask for Emily when you do!

February 8, 2019
Unprompted review
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Reply from easyProperty

Thank you Aimee for your 5* review!

We really appreciate it!

Kind regards,
Olivia Pirrit
Operations Manager

Rated 1 out of 5 stars

Poorly done and user-UNfriendly

1. Not user-friendly website.
2. Not easy to navigate.
3. Poor customer service.
4. Although I have made payments to register the ad, several days for over a week, the ad was still offline.
5. No option to renew the ad.
6. No email to notify that the ad is expiring.

February 3, 2019
Unprompted review
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Reply from easyProperty

Thank you for your review.

I am really sorry to hear you feel like this about us and it is not what we stand for here at easyProperty.

I can't see your address/name can you please contact me on 0333 005 0555 or e-mail me on olivia.pirrit@easyproperty.com and I can look into your property and what has happened, so we can resolve.

Look forward to hearing from you.

Kind Regards,
Olivia Pirrit
Operations Manager

Rated 5 out of 5 stars

Highly recommend!

We put our property up for sale a few days ago. Our property agent Urfan has been so helpful and took the time out to explain each step to us. This gave us confidence in using easyProperty to help sell our home. Highly recommend this company.

February 2, 2019
Unprompted review

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