eBay.ca Reviews 

I've bought a pressure canner that goes on an induction stove... they sent me the wrong item (the pressure canner that is cheaper and goes on a regular stove)... I'm so mad... I had to pay 59.45$ in shipping return because eBay refused to pay the return fees even if it's there mistake... I've been on eBay for more than 13 years...I will not buy again... Amazon are much easier and honest .... Amazon is the way to go.... don't buy on eBay, one day you will get fuk$%?ed!!!

watch very close what you buy. ebay i9s leaving sellers on that misrepresent their products. they are not as advertised. i bought some coins that looked like a real lot in the picture they when you get the item its a roll of pennies and a little tiny bag like maybe 10 coins and the seller said a 100 coins that was a lie and it is a fight to get a refund or credit..i never have this problem with wish or amazon. im not buying from ebay any more its just a rip of. this sellers lie about what they are selling

I honestly don't think eBay should even receive one star.
I will NEVER shop on this site again. I have removed the app and requested to be removed from their mailing list!
I bought a Ralph Lauren duvet and pillow shams. $375.00
It had only a small photo, I took a chance as it looked like the pattern I had been shopping for.
The ad stated the linen was soft. When I received them order, I knew before even opening the packaging it wasn't like the picture. It looks like a light blue stripe in the picture however it is dark blue stripe! It is reversible, and I was hoping it would be the light blue I saw in the picture, however the reverse side was cream with dark blue pin stripes. Nothing like I thought I was buying. Not only that, the fabric felt stiff like it's been firmly starched ! Nothing soft there!
When l tried to contact the seller asking to return this duvet and shams I explained I wasn't happy, it's difficult to see actual color in a picture at times, that's why many businesses have return policies. I also explained I understand with covid these are scary times, but I have had both my vaccines, and have not covid! I explained that I realise I was taking a chance ordering on line, but if us shoppers didn't take that chance , the vendors would have no busines and be out of business. I received a text saying item CLOSED! No correspondence, just closed. I tried several times to contact her, with the same response. eBay however states they will play negotiater if you can't get results within 3 days. I had difficulty navigating all the various routes you have to go through to explain your problem with your return , I never did contact then thru this avenue...I ended up phoneing them. They flatly explained there was Nothing they could do if the vendor isn't willing to work with the purchaser. Even after I said I would no longer shop with eBay, they responded by saying, sorry to hear that. But offered no options, oppolgies, nothing! The information on EBay pertaining to returns makes it sound like if you don't have any luck getting your refund through the seller, eBay will step in....i took that to mean they would refund me and deal with the seller.
THEY DO NOT!!! They take no responsibility, never STEPPED in as it states in returns...
Apparently SOME of the sellers will refund, not the one I had.
I am stuck with a 375.00 purchase I hate, and eBay will keep on taking advantage of inexperienced on line shoppers like me! Shame on EBAY!

Forget eBay, they will not really guarantee you will get what you pay for.. never again….
I’m out $60.00 and the seller and eBay say they shipped the product but all I got was an envelope shipped via Canada Post and because it had a tracking number, they claim it was shipped…. Not so

Do not buy from EletrSale0 in Montreal. They will keep your money and you will not get what you pay for. The eBay guarantee is useless. They choose what they guarantee…

10% selling fees on items, what a ripoff. And these fees are hidden away until you receive your invoice.

I started selling on ebay 15 years ago and back then, the fees were around 5%. Now, it's gotten out of control. Will not sell there ever again.

I think ebay is really good. I've been a customer since 2010s. I sold and purchased many household items - most of which were under $15 shipped and they were good for the price (I won't say the items were the best in the world, but for the price they can't be beat).

The only downside is that the shipping might take a long time. Other customers who are leaving negative reviews should probably look at the merchant reviews first.

eBay is after me for $12 for setting a reserve on an item that just wait for it.... RECIEVED 0 views. ZERO. eBay is dead and should not even be legally allowed to take money from people for providing nothing but a place to hide from potential buyers. Don’t advertise on here, just use Kijiji and offer shipping

eBay provides a "buyer protection plan" but holds the right to "deem whether the return is valid", even when it is clearly a fake product... I asked for a return label, they wouldn't provide one, and told me I needed to provide documents from various businesses as to why I needed a return label... I needed to provide photos of the product, box, anything it came in, and anything else. I just felt like they force you to just through SO MANY hoops just to return a product... Their guarantee is honestly anything but a guarantee and I feel pushed out by being made to jump through so many ridiculous hoops and basically told it was my problem. So would I recommend eBay? No. They don't regulate the products on their site what so ever, and they don't back you when you buy a fake product even under their guarantee. So do I think eBay is really just apart of the problem at this point? Yes, yes I do. I'm not one for negative reviews unless hey are truly warranted and in this case, I certainly feel it is. Buyer beware.

Ebay's customer service is a joke. They poorly treat loyal customers. Bunch of liars! I had an issue with an accidently closed return - contacted eBay immediately - just apologies in answer - "we cannot do anything, it's against our policies, and other stupid excuses". Called one more time- was advised by CSR to ship the item back to seller at my own expense, and then appeal if the seller won't process the return. Guess what? Another stupid "apologies", pretending that they've never say anything. Needless to say that I've ended up without item, money and completely upset feeling so disrespected. I've been buying on this platform for 5 years, and never had any issues with honest sellers. I will stop doing it from now on as they are promoting and protecting fraudulent sellers! Looks like they don't care about losing customers. Thanks God good sellers have their own stores and websites to buy from.

I found unique products at ebay and ordered 2 after 4 years of inaction. I never expected the horror story with the delivery company particularly the driver mr N. Singh WHO DELIVERED TO a WRONG HOUSE BUT DID NOT WANT TO COLLABORATE YET I THE BUYER HAVE TO PROVE IT AND DO THE RESEARCH FOR EBAY WHEN I HAVE INFO THAT I CAN SHARE WITH EBAY?
1-I noticed that the delivery notification in inbox but i had no product and the alleged proof of delivery pic was at the wrong house?!
2-I called them , CS, but the driver denied it and said that it was the correct address. The cs does not even try to solve the problem at INTELCOM Express!
3-I contacted the driver and asked for my goods
4-He says he is far and i have to pick up but does not tell me where?!
5-I asked to give me the goods paid for but this Sob driver said t get a refund!?
6- I tried to give a proper complaint to INTELcomexpress but they alleged they did for me?!
7-I email ebay 2-3 times no response
8-i tried to get my refund by PayPal, was sent to eBay?!
9-I tried to get a refund from eBay since it says guaranteed service.
10- I had to send 5 emails before they understooD that i had all the proof that the package was sent to the wrong address, but they did not want the proof they wanted a police report ...OR I DON'T GET REFUNDED????
11-WHY SHOULD I WASTE MY MORE TIME AND HAVE TO GO TO POLICE WHEN I HAVE THE PROOF ALREADY? THIS IS RIDICULOUS. AND I NEED TO PROVE IT THAT I DID IT TO GET MY REFUND WHEN THE PROBLEM IS THIS SOB DRIVER?! WHO WILL PAY ME FOR DOING THEIR INVESTIGATION? THIS CAN COST ME 2-4 HOURS OF WORK NOT INCLUDING THE STRESS...I HAD ALL THE TEXTS TO PROVE THAT THIS SOB DRIVER WAS DISHONEST AND CONFUSED ME ABOUT WHERE THE PACKAGE WAS??
THIS IS A HORRIFIC STORY ABOU THE WHOLE LOGISTICS NETWORK INCLUDING EBAY AND CS BEING TOTALLY USELESS AND UNACCOUNTABLE..HOW MANY PARCELS ARE LOST I WONDER?

I ordered a smartphone from a third party seller based in the States. The phone was more or less as advertised with a few minor problems, but it arrived in good time. Would use again.

This is the regarding shipping times and ebay sellers. Saying you didn't get your item fast enough is not a valid complaint. Ebay sellers mainly use the postal service to ship, if you missed the news or the delay notices ebay provides, there is major shipping delays around the world. Ebay does not provide delivery the sellers do. This is a platform for people to sell there items and hopefully make a very small profit. Did you know when you make a claim that comes out of someone's pocket 100% shipping costs and product ebay has nothing to do with it. Your taking from a neighbour , a senior someones son or daughter . Stop saying ebay service is poor it's the seller you deal with not a corporation.If you want good service buy from sellers in your area and read their feedback, if you bought from overseas thinking it's cheaper then you deserve the 3 month deliver times and poor service, what do you expect it cost 3 dollars shipped free from 5 thousand miles away and it should be there in I a week , good luck with that! Takeaway ebay is a selling platform! Choose your sellers carefully that's why feedback is important. Shop within your region if you source items out because they're cheaper from a other country then expect to wait, expect Less then happy service from the poor seller whos losing money due to excessive refunds to all the people that think cheap means I'll get next week and better then the item that costs much more locally. EBAYS Platform is suitable to sell and buy from choose your sellers! I sell on ebay and buy on ebay I love it good deals and some great sellers. daves_movies

Order placed 23 December and delivery should be 9 January max.
Until now,the information about tracking is that item is yet Erlanger, Kentucky. When arrived to me in Canada ? Transportation service is crtical to customer service and e-commerce

I do believe ebay should be removing all Playstation 5 and xbox systems from the website that are over priced. Its not great that ebay seems to be supporting it and same with other sites.

Something needs to be done

They love charging extra fees. Even on shipping fees. The ebay service is a joke and so is the support.

i just open up my ebay account for a few days thy suspended my account with no reason i listed a few things no i call them because im not white thy dont what to talk to me there a woman got on the phone sound like kkk women rude as hell

my only problem with ebay is when a seller won't respond back and you want ebay to step in . on every site you go on it takes you back to the first. there should be just one site to click on than you file your complaint end of story .

Like several on this site, I have ordered, paid for and never received product. The ebay policy that keeps you waiting before you can file a complaint only adds to the ability for sellers to string you along so that you fail to report non-delivery. That said, ebay Customer Service is harder to get ahold of than the leaders of the free world - you can't make contact with an individual, only an email that leads to a Customer Service Survey. Within the survey you are asked if you would like to be contacted - I repeatedly included phone and email info so that I could be contacted - but to date (10 days afterwards) I have not been contacted. I think that my days of trusting ebay are over. ebay should represent the buyer when they aren't satisfied, no different than any other company who sells products made/distributed through a third party.

I am ebay customer since 1999 and be in touch with customer service is almost impossible.
The last 6 iteams I have bought I have not received 2 of them and I couldn’t take it to resolution centre because the policy is to wait until the delivery date which sometimes is 4 mints and after 2 months almost you have no access to contact the seeker or feedback the seller and some sellers know after 2 months date you have no control of any access for feedback they purposely make the shipping time 4 months which stop you to give them a feedback or send it to resolution centre.
I don’t understand why eBay doest car about its own customer.
I tried to contact customer service the last 2 months and I have had no luck so far .
I think at least for me it is better to stop Buy from eBay and switch to some other companies who cares about the customers .
True experience.very sad

2 things, first when i was selling things on eBay i have received an invoice of $49.95 (including tax) but for some reason the fee bumped up to $61 randomly (before the fee was due). Two the eBay global shipping program is slower than USPS economy and is so expensive! and my packages are absolutely destroyed and slashed. What a joke! This company is made to rip people off in my opinion