Ecoapproach Reviews 730

Really easy to arrange, really friendly inspector and it didn’t take long to do. The certificate link was emailed the same evening. Would have been a 5 apart from one small mistake saying we didn’t ha... See more

I did put a negative review to start with, but after being contacted by the assessor who did the EPC on my property, I realised that my issue was not with him or Ecoapproach. More with the ‘jumping t... See more

It took 2 weeks to get an assessor’s round to conduct the inspection I accept there was a bank holiday just after I ordered but I had to keep calling and emailing then it took 2 working days for the... See more

We booked the EPC and we were told an Agent would be in touch within 24 hours. This didn't happen. I contacted via e-mail and was told it could be 48 hours. This did not happen. I contacted by phone a... See more

I’m in the process of selling my mother’s house, which I have inherited. Want a quick sale, but also wanted the three certificates. Gas safety, electrical safety and the must have EPC. Found ecoapproa... See more

In September 2025 Eco approach supplied and installed my solar panel system. I did my homework and Eco approach had tick the boxes. MCS approved HIES NICR Also there was only £200 depo... See more

Very efficient in all departments. First enquiry phone call was answered quickly and accuratly. Follow up appointments directly with tenants was efficient and job was done on time and I was kept... See more

Easy to book and Great Service. Needed an EPC and after ordering online the assessor was in touch very quickly to arrange a suitable time/date. On the day he was extremely friendly, polite, informativ... See more

I am very satisfied with Ecoapproach. From the beginning of contacting them they made it so easy. They kept in touch throughout the whole procedure from beginning to end. Dates giving were honoured... See more

Quick and easy to book When the original auditor suddenly couldn’t make it another was very quickly booked in & was very efficient at doing the survey. Would highly recommend and will use again on ou... See more

I had a problem where I suddenly wasn’t available for a month, and they kindly let me know, that I could get back in touch when I’m ready. They themselves approached and left another appointment w... See more

Very straightforward, pay in advance then they contact you to book an appointment. They had availability within a couple of days and when they came to do the appointment they were professional and qui... See more

⭐️⭐️⭐️⭐️⭐️ Title: Outstanding Service – Went Above and Beyond Review: From start to finish, the service I received was exceptional. The team went above and beyond to provide clear communication,... See more

I needed an EPC certificate for a probate sale my mother's house. Eco approach were excellent. Very easy to book an appointment, And a very professional and knowledgeable surveyor arrived on time... See more

Eco Approach has very bad communication! Badly organised! Wasn't told about the massive monstrosity of a fan, that sits on our small patio which is very noisy right near my bedroom window, which is al... See more

The assessor came on time and was very polite and professional in assessing the EPC for my property. He had the right tools and knew what he was doing. He was fast and efficient. The certificate was... See more

There is nothing wrong with the service itself but to give us a 5 hour window for a 20 minute visit is poor. We are selling a property on behalf of a relative more than 2hrs away from us. We had some... See more

A friend recommended them. I went online, received my quote. Payed for it and then someone got in touch to arrange a suitable time. He met me at the property, didn’t take long and received my EPC cer... See more

If possible I would encourage others booking to have EPC done by this company to avoid it as only trying to give unsupported assessment Why would a flat have a EPC of “D” when is hardly 10 years o... See more

After ordering three EPC surveys for our Complex of 3 letting Properties within a compound, Keith called to make the appointment within a week of request. He was perfectly on time, very thorough wi... See more

Booked an EPC certificate assessment online and price was very competitive and much cheaper than lots of others. Easy to order and good communication. Assessor got in touch very quickly and made an ap... See more

Very quick to attend once you have ordered the survey. The price is good compared to the estate agent. And the servayer was very polite and also explained what was involved in the survey and once it w... See more

Booked an EPC assessment very easily. Assessor confirmed quickly and was very thorough when he came for the assessment. Results were published on the register the same evening. Would definitely reco... See more

I placed the order online and received a call regarding the appointment immediately regarding an appointment. Steve arrived on time and was very efficient. Super quick service - thank you. It was al... See more

Shocking lack of communication. Unhelpful advice. Time delays unbelievable. After nearly a month of sending an application by registered postage there was no acknowledgment of receiving it. So after y... See more

really easy and simple to use i purchased an EPC certificate for our property as we are selling and our previous one had expire. i was contacted next working day to organise a time convenient fo... See more

Horrendously bad service. Prop cert couldn't be bothered to tell me the booked electrician was late, then they issued the wrong certificate. I spent a total of 2 hours today waiting for someone to an... See more

Brilliant, polite, and clean working - just what you want in and engineer. He [Serge] communicated and educated. If I ever need and electrician I'll call you guys. Thank you

Very pleased with my EPC mission. Easy to book, reasonable cost, extremely efficient gentleman that carried out the inspection providing me with some very useful tips. Excellent service all round.

Martin was very friendly and pleasant. When he came in the house he made a fuss of the dog to put her at ease, which was nice. He was very comfortable doing what he needed to do and answered all of my... See more

Easy to make the arrangements for the EPC. Good communication with the person performing the job. He arrived on time and the certificate was delivered promptly. Reasonable cost as well. Overall great... See more

I found this whole experience seem less, from the Richard the sales and designer to the roof engineers and the electrician (Bailey) to the unbelievable after sales service has been nothing but tremen... See more

Simple and easy to request, fast action and prompt delivery of certificate. The assessor was prompt to contact and visit and very friendly and efficient. 5 stars will definitely use again

We had a small problem which was swiftly corrected, a sign a great customer service. The call center staff was friendly and knowledgeable. Thanks everyone 🙏

Adnanul was excellent , very professional and explained everything I needed to know . He kept me informed about his arrival . Many thanks

It was easy to arrange the EPC survey online, the company responded promptly and the surveyor also called to discuss the work. The survey was kindly arranged to fit in with the tenant’s availability.... See more

In short, we had no issues whatsoever with the electrical remedial work Ecoapproach did for us in our flat, so we would not hesitate to use them again. Recommended.

The service provided was prompt and efficient. The assessor arrived on time and was friendly, thorough and seemed very competent. We fwelt confident that the certificate provided was accurate.

Quick response and didn't have to wait long for an appointment. The information on the website was excellent and accurate - really helpful. I would highly recommend and use them again.

Overall happy with the service, but would have been better if the Certificate could have been sent immediately without me having to chase it up. Would use the company again.

The only reason I didn’t give 5 stars was that I found one small mistake in the report, but saying that, it was rectified very quickly. Overall, happy with Martin’s work.

Very easy to use website for booking appointment. Good price for survey Surveyor arrived on time and was friendly and efficient

Arrived before time. Was thorough and did a brilliant job. The gentleman was polite, considerate and asked to go where he needed.

Electrician was late. Electrician called me and not tenant. Electrician went to wrong building, let alone wrong flat. Hidden costs demanding more and refusing to refund for original. No notific... See more

The company made the process of booking and having a Energy Performance Certificate assessment completed, very easy and stress free. Roy who came to my property was professional and respectful and my... See more

Very prompt, early infact! The engineer phoned me in advance and was very thorough. This business is always very reliable.Thank you

Not very happy with this company. First had to chase them several times to get an update on the inspection.Then they came back and said it had failed. They came back with 2 separate prices for remedia... See more

Very disappointed with this company. I needed an urgent EPC cert and their website clearly says that you will be contacted within 24 hours of making the payment - took them a week to speak to me. Then... See more

Nice polite recepetionist. Explained what I required. Appointment fixed. Engineer visited site as arranged. Was polite, explained everything and completed the work. Very straightforward dealing with... See more

Not impressed at all!!! Feel as though we were forced and rushed into this upgrade as a “street job lot” as we are in Housing Association accommodation. Have been left with damage to rooms from w... See more

I have tried to contact their customer service team a number of times with no luck. On the last attempt after being on hold for 15 minutes, someone in the call centre picked up and left the phone off... See more

I was initially told I would have a call and have a visit within the next few days. This took weeks to happen had to repeatedly call. I gave up and thought I had been scammed. Then out of the blue re... See more

Still awaiting my EICR certificate a week after the works have been completed. I have rang the electrician who assured me the works had been completed and the certificate sent to Propcert however when... See more