Eksoftware Reviews 368

Denzil was patient and polit. She helped me find the information to get my software working

Emre was very patient & persevered attempting to resolve our downloading issue with software. Unfortunately, we still our having issues with the download but he has encouraged us to followup with him.
Recommendation to his employer would be to offer him a promotion, salary increase &/or bonus.

Quick response to my request to cancel my order. I bought a license but then saw I already had one. Within seconds of contacting the support person (Daniel) responded and cancelled my order. Even before he could reply I had the cancellation confirmation in my in-box. This is a super-trustworthy site. I will definitely use them for any software licenses needed in future.

Emre was very helpful when I could not download the new Microsoft Office package I purchased. He gave me step by step instructions and patiently waited as I did each step. Thank you for your professionalism and assistance!

Very patiently worked with me to get the Microsoft products I purchased recognized by Microsoft.

OH MY GOSH!! Denzil was so helpful. I was having a big issue after I downloading Microsoft Office and she remoted into my computer and fixed all my problem.
THANK YOU SO MUCH DENZIL!!

Paul is a true reflection of professionalism a man with good manners and great ability. We need more of people as IT brand ambassadors. Two others came on my service call and they just dropped my call. Paul from the get go he knew my issues and resolved it. Give him a raise. We need more of Paul. Be like Paul. VK

The problem took more time than expected to be solved. Emre was very knowledgeable and patient and solved the issue. Great technical support.

Denzel was very professional patience and so kind however she resolve our issue in no time we are very satisfied with her work.

Emere is awesome! I am totally frustrated with Microsoft trying to get support but like their products. I decided to give Eksoftware a try because they had a phone number. Emere answered right away, no voicemail! He walked me through my purchase of Word, turns out I already had the program... Duh on another computer. He got me a refund helped me get the original installed. I am very happy. Great prices too.
Happy to recommend
Robert Dickinson

purchased the one time, no annual fee, software for one device of Microsoft word 21. Download was fine, had a bit of a problem installing on my new PC, but after a few chats, got everything working fine.

I was really panicking, I had tried so many thing, and couldn't think of anything else, Denzil, calmed me down and was so polite, I'm not the easiest person to work with when I get this way, but she was amazing, my program is installed and working and I'm very happy. God Bless you Denzil!

I had a very tricky problem. Software purchased for a computer someone had bought years ago by someone else with different account log-ins. It was a bit of a mess, but our tech assistant at Eksoftware, Denzil, sorted it out for us! He was great. We would use their tech support feature again in a heartbeat.

Denzil was amazing. She took over my computer and was able to solve the issue I was having. Very polite and professional.

Easy to download and friendly emails plus upgrading to Microsoft Office 21 for no extra. Awesome company.

Needed help uploading and I was walked through the entire process!

Prompt and user friendly assistance to restore Microsoft office products on MAC.

Received the best service and help downloading onto my Old Mac ( 2012). Quick and knowledeable.

The person Mr. Eric went through all information very thoroughly. Which was a good experience.Thanks for your service. There was one confusion and he resolved it after an explanation.

Good consumer service. Made it easy for a 72 year old to install this software.