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Rated 2 out of 5 stars

The production finally arrived. The spray is too thick and the mechanism not fine enough resulting in run marks in my makeup. It feels heavy and sticky on the skin. The search for a fit for purpose m... See more

Rated 1 out of 5 stars

Buyers beware of this company, Elariao. Their checkout process has hidden automatic enrollment in a recurring subscription payment. You don't realize it until you notice that money is coming out of yo... See more

Rated 3 out of 5 stars

You don’t get what you expect. The so called shine you expected comes from shimmer and shiny glitter that’s inside the bottle. I bought 4 bottles.. and I’m not happy with the product. The sending went... See more

Rated 4 out of 5 stars

It’s been good so far. Love that it has SPF 50 on it. Works for me so far. I am hoping I’m not signed up for a subscription. Cause I don’t want a subscription. I’m fine with ordering as I need it.

2.0

Poor

TrustScore 2 out of 5

42 reviews

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2.0

All reviews

(42)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Return and Refund policy is a scam!

I purchased the Elaria 50 Sheer Setting Mist and I could not tolerate the fragrance which lingered and gave me a headache, until I washed it off. I tested the product the same day it was delivered and contacted their customer service the same day. I was deeply disappointed with Elaria's refusal to allow refunds for the buy 1 get 1 free deal, which appears to be their limited purchasing choice - even if you just wanted to purchase one, you couldn't! I purchased, trusting it was a genuine offer, but their no-refund policy (which they did post in their refunds section) feels like a deliberate tactic to trap customers. Upon further review, it appears this is the only offer they consistently run (unless you want to buy 2 get 2 free, etc.), which feels deceptive and unfair.

Denying refunds under these circumstances gives the impression that the only method of purchasing the product is designed to lock customers into purchases without recourse, undermining trust in their business.

I feel misled, as the perpetual nature of the way you must purchase was not clearly communicated, and the no-refund policy seems exploitative.

I requested a refund for my purchase but they said that because of the buy 1 get one free offer, they would not honor it. VERY MISLEADING since that is the only way to buy the product, other than buy 2 get 2 free, etc.

So based on the limited way you MUST purchase the product, their misleading return and refund policy would never be realistically applicable. This is the most deceptive and manipulative policy ever! So basically, if you don't like it after trying it, no way to get a refund honored. Yes, they stated it on their website, but in reality, it would never be honored - get it?

Elaria's return and refund policy is actually a scam, soooo deceptive and a rug pull indeed!

June 23, 2025
Unprompted review
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