Been using this company for over a year now. I have never had anything but a perfect experience. Have ordered devices and heated tobacco, always delivered extremely fast and free! I have been very gra... See more
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Vape shop The Electric Tobacconist® is the UK's number one e-cigarette store, stocking over 100 brands. Our online vape shop stocks vape kits, vape tanks, vape pens, box mods and e-liquid.
Contact info
United Kingdom
- electrictobacconist.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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This is my go to for vape liquid
This is my go to for vape liquid. Great choice, great prices and fast delivery.
Great vapes juice
Great vape juice! Ordered several times and they’re consistent with quality. Fast delivery times
Next day delivery
Next day delivery, very reliable, couldn’t be happier with this company!
This is what Customer Service should be like
First time I've ordered from this company and wow what an experience. Not only did I get the fastest dispatch ever, their customer service skills are second to none.
I received my order and there was a sight issue (my fault). I contacted the company (on a Sunday afternoon) and received a reply the same day.
The issue was dealt with immediately and I was kept up to date via email regarding the progress of my return. I then received my replacement via 24H tracked RM.
I thanked the company and again received a response almost immediately.
I'm not sure if this is a small family firm or not but the way they run their business and their customer service is that of a small company who treats every customer individually and in a friendly professional way, just like customer service used to be many years ago.
Thank you ET you have restored my faith in online ordering:)
I will be ordering again and recommending you to everyone.
Great delivery service and products
Great company. There is plenty of choice of products. Lots of offers and savings by buying in bundles. The delivery is excellent and the customer service is very efficient and helpful.
absolutely first class service
absolutely first class service. First time I've ordered from this company, not only was I impressed by their quick service, their prices are very competitive. I think this will be my 'go to' supplier from now on. Highly recommend.
⭐⭐⭐⭐⭐
Absolutely amazing company!!
Absolutely amazing company!!! I’ve used many times mega fast delivery and great prices ! Definitely use this company for vape goods. I’ve just ordered another oxva xlim pro 2 colour Champions special edition, 3 free nic salts £19.99 bargain price 😍 & and free 24 hour delivery!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Miss S Clark, UK 🇬🇧😀
Simply brilliant
Been using this website for a few years now and orders are always accurate, delivery is super fast and everything is priced very competitively. I have had absolutely nothing but positive experiences with them. Keep up the good work team!
Super fast delivery and great price 👍
Electric Tobacconist for is for me is…
Electric Tobacconist is for me. The best Company to buy from.
Super fast delivery and fantastic service.
Thank you Electric Tobacconist
Excellent service
This company shd be very proud at the service they offer. Easy ordering, great pricing, free delivery and next day delivery - even over Easter and weekends. Highly recommended.
Perfect Customer Service
Great selection, fast delivery. I had one problem with the couriers (but not Electric Tobacconist itself) which ET sorted out immediately and all’s good. Absolutely top-notch customer service. Can’t fault them. Highly recommended!
Been a loyal customer for 3 years
Been a loyal customer for 3 years. Noone faster at dispatching your order, always on point and correct. Fantastic customer service too where in 3 years I had one order go slightly wrong, rectified and compensation. Would give em 10/5 if I could. Top notch.
Amazing company
Perfect !
I have ordered from this company multiple times and their prices are exceptional and I receive my order next day. Amazing company. Highly recommended !
Grate price and fast delivery and…
Grate price and fast delivery and Recommended, by my brother and I will be buying more
I purchased an Oxva Nexlim
I purchased an Oxva Nexlim, it came with an extra pack of pods and four free nic salts - absolute bargain! Fast delivery completed a very hassle free purchase.
Site is awful items in basket come to…
Site is awful items in basket come to more money than the prices shown on items

Reply from The Electric Tobacconist UK
I’ve always had five star treatment and long time customer.
I’ve always had five star treatment from this company and excellent customer service. There choice of products you can choose is good, there’s devices for everyone from beginners to advanced. I have been a customer for years now and they are always my first choice in vaping and heated tobacco products. One of their staff was particularly helpful to me with a recent problem I had with an item not delivered but it was Royal Mail’s fault and not theirs.
had a problem with sent item
item delivered had a fault.
contacted them and got immediate response
rapid exchange of emails didn't resolve problem but replaced item without asking for a return.
Very impressed, wish there were companies like this
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