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electriQ Reviews 

18,384
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and effectiveness, especially air conditioning units which are described as life-savers during heatwaves. The ordering process is consistently highlighted as quick and easy, with many appreciating the clear product information and communication. Reviewers also commend the fast and efficient delivery service, often arriving earlier than expected and with good tracking and communication. However, some customers experienced issues with delivery, including delays, incorrect handling of removal services, or couriers failing to deliver on the promised day. A few people were dissatisfied with certain product aspects, such as short power cords, design flaws in fridges, or difficulties in getting products serviced by the manufacturer.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction, praising good value,... See more

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting promptness and the helpful,... See more

Quality

People report positive experiences with quality, with many customers finding products like dishwashers and... See more

Service

Customers consistently note positive experiences with service, praising the quick, helpful, and efficient... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent air conditioning units, quick and easy to order. Downside is each time I order and I order on a regular basis I get you are entitled to a free gift but it never materialises. Also I get... See more

Rated 4 out of 5 stars

Product turned up on time and was well packed no marks or damage to the unit.I installed the unit myself and with the template provided is a great plus. I would advise anyone installing this unit to... See more

Rated 4 out of 5 stars

Good product information and feedback in relation to the delivery. Product arrived in a very good timeframe. Would have preferred that the delivery of the two products was from one courier as the fi... See more

Rated 5 out of 5 stars

I have used Appliances Direct several times over the years absolutely great service before and after I love the fact I can have it delivered to my Caravan 😁 The ElectriQ mobile Air Con unit 700BT... See more


Company details

  1. Electronics Manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.3

All reviews

(18,384)

1,309 reviews in the last 12 months

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Rated 1 out of 5 stars

Let down by EVRI

I’m very sorry to have to give one star as this is totally the fault of EVRI and NOT Appliances direct. Ordered Thursday for next day delivery. Got told Friday package was delayed then Saturday was also told package was delayed. I still haven’t received my package as of today (Sunday).
I’ve yet to contact Appliances direct as there is little they can do other than wait for it to turn up.

June 27, 2026
Rated 4 out of 5 stars

Product turned up on time and was well…

Product turned up on time and was well packed no marks or damage to the unit.I installed the unit myself and with the template provided is a great plus. I would advise anyone installing this unit to use a proper core drill though as the182mm core bits a larger than normal but once installed and up and running its definitely worth the effort great product

May 28, 2026
Rated 5 out of 5 stars

Good Fan. Fast delivery.

Fast delivery. The fan I purchased is excellent! Good value for money.
I had purchased the exact same fan 6 years ago and that is still working as well as it did when first bought. I now have two which has been a life saver in the current heat wave the UK has been experiencing. Defo recommend.

June 27, 2026
Rated 2 out of 5 stars

Poor design of the drainage plug.

The iQ works well enough and for the price is ok. However there is a major design fault. The unit collects the condensation in a shallow tray inside the unit. To empty the unit you need to unplug the drain at the rear of the unit which is just a few mm off the floor level so you can’t get anything but a shallow plate under to catch the water. Also if you move the unit when the tray is full the water spills out. I had to raise the unit onto two blocks of 2x4”wood to drain the water. But this means one can’t move the unit around on its wheels.

June 23, 2026
Rated 5 out of 5 stars

All good re

All good re: ordering customer service: delivery man disappeared rather hastily but hey hon we all have to hurry sometimes!

June 19, 2026
Rated 5 out of 5 stars

After I'd ordered the product

After I'd ordered the product, the company rang me up to confirm everything and to double check it was what I wanted.
The delivery driver rang up before he arrived to say he was on his way, he was very polite and took all the packaging away.

June 27, 2026

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