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electriQ Reviews 

18,384
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and effectiveness, especially air conditioning units which are described as life-savers during heatwaves. The ordering process is consistently highlighted as quick and easy, with many appreciating the clear product information and communication. Reviewers also commend the fast and efficient delivery service, often arriving earlier than expected and with good tracking and communication. However, some customers experienced issues with delivery, including delays, incorrect handling of removal services, or couriers failing to deliver on the promised day. A few people were dissatisfied with certain product aspects, such as short power cords, design flaws in fridges, or difficulties in getting products serviced by the manufacturer.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction, praising good value,... See more

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting promptness and the helpful,... See more

Quality

People report positive experiences with quality, with many customers finding products like dishwashers and... See more

Service

Customers consistently note positive experiences with service, praising the quick, helpful, and efficient... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent air conditioning units, quick and easy to order. Downside is each time I order and I order on a regular basis I get you are entitled to a free gift but it never materialises. Also I get... See more

Rated 4 out of 5 stars

Product turned up on time and was well packed no marks or damage to the unit.I installed the unit myself and with the template provided is a great plus. I would advise anyone installing this unit to... See more

Rated 4 out of 5 stars

Good product information and feedback in relation to the delivery. Product arrived in a very good timeframe. Would have preferred that the delivery of the two products was from one courier as the fi... See more

Rated 5 out of 5 stars

I have used Appliances Direct several times over the years absolutely great service before and after I love the fact I can have it delivered to my Caravan 😁 The ElectriQ mobile Air Con unit 700BT... See more


Company details

  1. Electronics Manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.3

All reviews

(18,384)

1,309 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Portable Air Conditioner P12C

I got an electriQ 12000 BTU Portable Air Conditioner - P12C model which is my first air conditioner unit from Applicances direct. Everywhere else seemed to be sold out or delivery in a few weeks before the recent end of June heatware hit. I really struggled in the last heatwave and could not face the prospect again of 5 days or more of 30+ temperatures in my home, especially since I work from home usually. The unit arrived the next day after ordering in perfect condition and working order - delivered by DPD. So far it has worked faultlessly and has been a game changer. It is the difference between unbearable and bearable. In fact it makes my lounge and bedroom quite comfortable. It's a bit loud to be able to sleep well, but some sleep is possible when it is all but impossible when it's too hot. It cools my bedroom down from 30+ to a comfortable 23-24 degs in 2 or 3 hours which is enough to then turn it off and sleep ok the rest of the night. I wish I'd got one years ago! Now I can go into the rest of the year with confidence that I can finally cope with the heatwaves which may well get more frequent and severe.

June 26, 2026
Rated 5 out of 5 stars

The item was delivered the next day…

The item was delivered the next day quite early before Noon so ready to go within an hour.
The transaction could not have been easier.
But best of all the Ice maker also cools the water down as well as making 3 sizes of ice GREAT in this heat of 35 Degrees plus.
Malcolm

June 26, 2026
Rated 5 out of 5 stars

Top rate service, top rate conpany

Top rate service, when I needed it most.
I ordered a portable AC unit as the temperatures soared, not really expecting it to arrive in time to help my wife and I cope with unbearable heat.
I did some hasty research on the product specifications, the electriQ website provided succinct detail, on range, availability and price.
I should add that my wife had an eye operation on the day I ordered the unit and I suffer from Parkinson's disease . Both conditions leaving us vulnerable to the heat.
I duly ordered the unit , immediately received an a confirmation of my order, their availability and the delivery date 2 days after.
We then received despatch notification and as if by magic the unit arrived and we within half an hour we were feeling the benefit of a good quality product, from a quality company, that understands it's market, the meaning of customer service.
Thank you ElectriQ
You are stars
*****
G and C
Gloucester

June 26, 2026
Rated 5 out of 5 stars

Aircon arrived as scheduled

Aircon arrived as scheduled. Excellent communication regarding delivery date and times. I was emailed a user manual in advance.
Aircon works well and is supplied with a simple window kit.

June 26, 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, easy to set up. The electric cable is quite short, I had to buy an extension to be able to position it close enough to the window. It’s noisy like every other reviewer said but my room is now cool. The delivery was exactly as they promised, just in time for the super hot days, very happy

June 26, 2026
Rated 4 out of 5 stars

In the hottest summer ever I was…

In the hottest summer ever I was offered next day delivery for an extra £20, having already paid for a 2 day delivery. With record temperatures I accepted only to be told it would arrive next day but between 5.00 and 6.00pm…..not great…!

June 26, 2026

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