Good Portable Aircon Unit, at a good price. Has helped alot during UK heatwaves but would need something better for consistent hot weather. Very heavy so portability not it's strong point.

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About electriQ
Written by the company
SMART, SIMPLE, SAVINGS.
At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.
How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?
AWARD WINNING VALUE
It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.
WORRY FREE WARRANTY
Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.
TOP NOTCH SERVICE
Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.
HOW TO SAY OUR NAME...
(eh-lek-treek)
noun: The destination for savvy shoppers to get premium electricals without the premium price tag.
Contact info
United Kingdom
- electriq.co.uk
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Really good service ..came within the…
Really good service ..came within the time stated and took away old appliance without a hitch
Easy purchase and very quick delivery
Easy purchase and very quick delivery, we were somewhat concerned when in operation that the side panels of the cooler became extremely hot to touch! But after reading about this, it is just the way that the fridge cools using the panels to expel heat.
Very effective for air cooling not like…
Very effective for air cooling not like your usual fan that just circulates the hot air.
Poor customer service
Poor customer service, no help, also refused to take the old fridge away, was told it was too late to book it, even though the order had only just been placed
A good fast delivery and so far so good…
A good fast delivery and so far so good looks good and chills well
Amazing product !
Easy navigation on the website and delivery was efficient and on time. The cooler is amazing and is a godsend during this hot weather !
The website wouldn’t let me order as…
The website wouldn’t let me order as personal
I have to order as a business for the order to go through
Terrible experience
Terrible experience. At first the experience with the delivery company was awful, terrible communication, rude employees. Then a further problem when speaking to customer service via the online chat. False promises resulting in loss of money, stress and time. Wouldn't order from Appliance Direct again. The return policy is unreasonable. Unable to comment on the quality of the products yet as we haven't used them.
Good communication from the start
Good communication from the start, arrived one day earlier than expected, which was great as was in a heatwave.
A/c unit is good ,very happy and a great service.
Good product
Good product. Very efficient despatch. Unfortunately, use Evri, a delinquent courier, so had to ship to an address to which it delivers meaning a 30 mins round trip for collection.
Life saver
Weather just too hot, couldn't believe it would be delivered so quickly, made all the difference in the world and two dogs impressed as well !!
Second purchase
Second purchase, bought two hobs, delivered on time, good customer service.
The cooker is great..
The cooker is great... All gas and good condition... delivery guys were so
helpful..
Doesn’t reduce room temperature
Doesn’t reduce room temperature. Is just an overpriced fan
Deflated disappointed & HOT…
Really not impressed with the AC unit so much so we will be returning it there’s barely any cold air coming from it; we get a better breeze from our rickety old tower fan; something is very wrong with the unit very very wrong I won’t even switch it on I’m that worried it’s not operating correctlyv
Product is excellent
Product is excellent. Delivery was quick with online tracking available. Item was in stock even though it was out of stock everywhere else.
Excellent air conditioning units
Excellent air conditioning units, quick and easy to order.
Downside is each time I order and I order on a regular basis I get you are entitled to a free gift but it never materialises.
Also I get an email saying im the manager of trade team we would like to help you open an account , again nothing comes of it, no call back , no email response.
Other than that , very good 😂
Easy to find dishwasher on line lovely colour.
Yeah very good easy to find dishwasher on line lovely colour nice size and good with 2 shells.
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