Electronic Express - Website Reviews 208

Fast service. Excellent install

Great price, quick shipping. Product was an exact replacement for an old universal remote, so no 'training' needed.

So happy to have found them. Check out experience was great. Customer service was fast to answer questions and even followed up to make sure everything went right. Well do business with again.

Very friendly and helpful, great deal on washer and helpful with set up

Shipping takes a while but my switch 2 got here in one piece ☺️ and I only say this because I bought an iPad and this Switch 2 on the same day (12-31). Even counting for the holiday, I received my iPad nearly a week before I received the Switch 2 and the iPad shipped from Cali. The switch shipped from TN and I’m in GA. I’d love to have faster shipping options for future purchases- yes I’ll be back 😉

Purchasing using a payment plan was easy preezy contacting customer service was too.

I haven’t received my order and it’s been a month.

Ordering was easy, shipping was not. My order shipped out of a warehouse in Lebanon Tn, went to Union City Ga for a few days, then shipped back to the same warehouse in Lebanon to then be delivered.

I really appreciated the help of the associate that helped me with my online order and the delivery person who bought my new oven into my house

Appliances are great. LOVED the sale price and speedy delivery. Had an unfortunate experience with very young installation crew resulting in dis-satisfaction. But once I paid a neighbor boy to cut off water and hook up washer I used it immediately. (I had 12 loads of laundry where my old machine had been broken for 2 weeks!). Have been very satisfied with performance.

Prompt proffesional service.
Great communication with details on expected delivery times.

Had a very difficult time finding a Yeti Rambler Rescue Red cap/lid. Unavailable from Yeti, Amazon, and several other vendors. Found it here from a Google search. So glad I found this site. I had a mix up (my error not theirs) and customer service responded to me within the hour. First class operation in my opinion.

Good experience, clear instructions for pick up and receptive staff.

GREAT product, great communication, very happy with my purchase.

I ordered an appliance from the website that was supposedly in stock for next day delivery. There was no delivery and the entire week was an endless series of phone calls where I was given the run-around about inventory issues and how they have to “find” one. I was advised to just place a second order for store pickup and go get it myself — far less convenient, but ok. When I arrived at the store they tried to give me the dented floor model even though I ordered a new one. Again, the inventory count is completely unreliable. A helpful employee finally searched the system, called around, and found what I needed at a store an hour away — even less convenient but a light at the end of the tunnel! I have never had to work so hard to make a large purchase. I will stick with Lowe’s or Home Depot in the future.

Had the same deal as Best Buy…but theirs was in stock! Had to pay shipping (at a very reasonable cost), and no taxes…so it was a win for me. The delivery service men were nice and the delivery was on time.

Great price. Perfect condition. Easy delivery process.

Ordered 3 roku tv's and 2 wall mounts, received the 3 televisions and one of the wall mounts. Now waiting for a 10 to 14 day UPS search for the mount that didn't show up. No offer to send another mount while waiting for UPS to find it. Frustrating to have this tv setting here paid for and not able to use. Have traded at the store before and been very satisfied, the online experience while simple to do, lacks something to be desired when it comes to completing the deal.

After comparing prices of on line retailers I decided to purchase from electronics express because of their pricing with transparency i would recommend them to anyone i also recieved my purchase quickly.

I ordered a TV on cyber Monday that was on sale and it was never delivered. The tracking shows it was never delivered. I called Electronic Express on the 10th and the lady I spoke with said they would file a claim with UPS and to call back the next week for resolution. I called back the following week and spoke to a different lady. This lady informed me the first one had never filed the claim and she would. At this point I asked for another TV be sent. She informed me that wasn't possible and it was my bad luck I had bought it on sale and it was missing. I asked for a refund and she said it was company policy to wait for the company to receive their claim payout from UPS before refunding me. She had no idea how long that would take as "that's up to UPS." Meanwhile I have no TV and have paid a lot of money for merchandise I havent received that tracking shows I haven't received.