Very disappointed with the whole experience of purchasing microwave. The left hand does not know what the right hand is doing or saying. One star is still too high of a positive rating.
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The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and... See more
Company replied
Shopping experience was without any issues and / or discrepancies. Fast shipping. Items arrived as described and they were at a great price.
I give Electronic express five stars for shipping quickly, price, quality of product, and having options.Definitly looking forward to buying again from you all. Thank you.
Company replied
Company details
- #77 of 116 best companies in Electronics Store
- #13 of 25 best companies in Appliance Store
- #16 of 18 best companies in Computer and Accessories Store
- #16 of 19 best companies in Computer Store
- #4 of 4 best companies in TV store
- #3 of 3 best companies in Washer and Dryer Store
About Electronic Express - Website
Written by the company
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Contact info
418 Harding Industrial Drive, 37211, Nashville, Tennessee, United States
- 1-888-257-7500
Asks customers to review
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Replied to 86% of negative reviews
Typically replies within 1 week
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Absolutely the best experience I had…
Absolutely the best experience I had online ordering.
Fast service , updates and shipping .
Customer service is outstanding.
Thank you so much for fast service .
I will definitely order from Electronics Express again !
Very happy!
Excellent online order experience and we’re so happy with our Speed Queen TC5 washer! Hannah was very helpful and shipping to North Florida went very well. Will do business again!
Phone is very slow!
Never heard of Electronic Express
Never heard of Electronic Express. Checked Amazon first. EE suggested by Chatgpt for price and reputation. Ordered Saturday night and received it Wednesday noon. Perfect condition, free shipping. Way less expensive than Amazon.
Product when delivered was in good…
Product when delivered was in good shape. Delivery drivers were nice and courteous. Lots of products to choose from. Overall fantastic.
Order placed
The customer service representatives did an awesome job helping me with my order. Very thankful for everyone who assisted me
The microwave I ordered arrived…
The microwave I ordered arrived damaged. The company does not have a replacement policy so I had to wait for them to receive the damaged microwave and refund my money before I could purchase another one (unless I wanted to be out double the amount for a while which unfortunately I just couldn’t do right now)
I ordered a washing machine on October…
I ordered a washing machine on October 7th on line. On October 16th, I still had not heard anything, so I called them and they said they didn’t know why no one had called me to schedule delivery. I was surprised that I never received an email or phone call. Well, they are supposed to deliver it on Saturday. Glad I called them!
I ordered a microwave online and I…
I ordered a microwave online and I received it 2 days after I ordered it there was no complications with ordering or delivery and it arrived undamaged. Very impressed with the quick turn around.
Good business
Good price for an open box item. Item clearly appeared to be unused with just an open box. Item was received in a timely fashion. This is my first purchase from this company and I would do business with them again.
I am impressed with the fast delivery…
I am impressed with the fast delivery and quality of the products. The delivery drivers were top notch, they unboxed the washer and dryer for inspection before leaving them. I love the easy financing. I will shop here again
Sold me a microwave under false…
Sold me a microwave under false pretenses. Website has completely inaccurate dimensions listed for the product. Now my cabinets have holes in them from the installation and I have no choice but to live with it or take EE to court for damages.
Great transaction
Perfect from start to finish
An attractive price, great product, prompt follow-up by Electronic Express with confirmation of the on-line purchase and prompt delivery notice. The delivery people were in constant communication with me and also did a very well-done installation. Very pleased with this transaction from start to finish!
Cheaper price compared to competitors…
Cheaper price compared to competitors with timely delivery.

Reply from Electronic Express - Website
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