The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and... See more
Company replied
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See what reviewers are saying
Put a po box down and this company didn't tell me ups doesn't drop off packages at my post office then post office would have so Red They sent out package then sent it back. But still charged me 6... See more
I give Electronic express five stars for shipping quickly, price, quality of product, and having options.Definitly looking forward to buying again from you all. Thank you.
Company replied
Shopping experience was without any issues and / or discrepancies. Fast shipping. Items arrived as described and they were at a great price.
Company replied
Company details
- #77 of 115 best companies in Electronics Store
- #13 of 24 best companies in Appliance Store
- #17 of 18 best companies in Computer and Accessories Store
- #17 of 19 best companies in Computer Store
- #4 of 4 best companies in TV store
- #2 of 2 best companies in Washer and Dryer Store
About Electronic Express - Website
Written by the company
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop Weekly Deals
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Financing Plans
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Corporate Sales
Builder Sales
Contact info
418 Harding Industrial Drive, 37211, Nashville, Tennessee, United States
- 1-888-257-7500
4.0
Great
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheaper price compared to competitors…
Cheaper price compared to competitors with timely delivery.
September 29, 2025
Reply from Electronic Express - Website
Thank you for the feedback.
Wonderful shopping experience
Wonderful shopping experience. Shipped quickly and the delivery service was outstanding!
September 4, 2025
Reply from Electronic Express - Website
Thank you for the feedback
I highly recommend Electronic Express!!
The deep freezer we bought was without a dent and even bigger than we thought it would be. Also the freezer was 50% off. I highly recommend Electronic Express!! Ty
September 18, 2025
Reply from Electronic Express - Website
Thank you for the feedback! Enjoy your new deep freezer.
Easy to find what I needed
Easy to find what I needed. Shipping was quick. It was packaged well.
August 31, 2025
Reply from Electronic Express - Website
Thank you for the feedback
Reply from Electronic Express - Website
Thank you for the feedback
Great communication all the way to…
Great communication all the way to installation. Installation was outstanding. Took their time and did it right! Very impressed.
August 27, 2025
Reply from Electronic Express - Website
Thank you for the feedback.
Reply from Electronic Express - Website
Thank you for the feedback.
RECEIVED OPEN AND MISSING ITEMS.
Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated gellets all MISSING. First and Last time purchasing from Electronic Express, Very disappointing. Returned and waiting on refund.
September 10, 2025
Reply from Electronic Express - Website
Thank you for the feedback. We have thousands of Gel Blasters and we're disappointed that our shipping team chose unsealed boxed.
Great online service.
Great service no problem there great to work with . Have bought several things with them great prices and great deliver time.
September 7, 2025
Reply from Electronic Express - Website
Thank you for the feedback. We look forward to fulfilling your next order.
Chris was a great customer service…
Chris was a great customer service provider!! Had a great whole experience. Thank you electronic express!
August 12, 2025
Reply from Electronic Express - Website
Thank you for the review on Chris' performance!
Great service from online to warehouse…
Great service from online to warehouse pickup.
August 26, 2025
Reply from Electronic Express - Website
Thank you for the feedback on your BOPIS order.
Online order
Ordering was easy the item was available and was received in three days time.
August 24, 2025
Reply from Electronic Express - Website
Thank you for the feedback. We look forward to fulfilling your next order!
Awful customer service with condescending staff
Unfortunately, my LG OLED TV was delivered cracked, which I only discovered after paying out-of-pocket for installation. While a refund was eventually offered, the customer service experience was among the worst I’ve ever encountered.
All I wanted was to simply re-order the same TV at the same price, but instead I was essentially told “too bad.” I was invited to make this call to after being told on email "we truly do want to help". When I asked to speak with a manager, I was informed they were on lunch, and the associate I spoke to in the meantime was condescending, dismissive, and unprofessional. Rather than helping resolve the issue, they lectured me that TVs “break in transit all the time.”
That may be true, but from a customer’s perspective: I waited weeks for delivery, paid for installation, and then was told I had to wait 96 hours for a courier call, ship the broken unit back, and only then receive a refund—leaving me thousands of dollars out of pocket in the meantime.
After this experience, I would never attempt to give this company my business again. I’ll be re-ordering elsewhere—even if it means paying more—because at least I’ll be treated with respect.
August 28, 2025
Unprompted review
Reply from Electronic Express - Website
We are very sorry for the frustration and inconvenience you experienced with your LG OLED TV delivery. We understand how disappointing it must have been to receive a damaged product, wait for a courier, and navigate the refund process while out-of-pocket. Your experience with our customer service does not reflect the standard we strive to provide.
Please know that your feedback is being forwarded to management for review so we can address these concerns and improve our processes. We truly appreciate you taking the time to share your experience.
Easy experience
Had the product I needed, was quick to get it to me, packaged well too!
August 5, 2025
Reply from Electronic Express - Website
Thank you for the feedback!
Top notch experience
Top notch experience. Best deals I could find. Fast shipping. Totally satisfied
January 5, 2025
Reply from Electronic Express - Website
Thank you for the feedback!
Reply from Electronic Express - Website
Thank you for the feedback. We will discuss this issue with our courier since we asked them to return the item us upon your cancellation.
Easy ordering great price and item new
Easy ordering, quick shipping and item as described brand new with a great discounted price
August 16, 2025
Reply from Electronic Express - Website
Thank you for the feedback!
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