Obsidian PC Reviews 161

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their excellent performance and value for money. Many appreciate the competitive pricing and the helpfulness of the staff, who are often described as knowledgeable and communicative. The delivery service is frequently mentioned as fast and efficient, with products arriving well-packaged and protected. However, some customers experienced issues such as non-working PCs upon arrival or components failing after a short period. There were also instances of incorrect orders, missing parts like power cables, or slight delays in delivery. A few people noted that their PCs had stuttering issues or came with a different graphics card than advertised, impacting their overall satisfaction.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied with their new... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great build and amazing... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be very competitive and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had some issues with the item being delivered but he kept in constant contact with me and another was sent out which arrived the next day as he said it would, my son is extremely happy (don’t leav... See more

Rated 5 out of 5 stars

I've had the PC for about 2 weeks now and it was the best purchase made, ordered on a sunday night and came on wednesday, very fast delivery, when it arrived it was packaged very well and was very pro... See more

Rated 5 out of 5 stars

Amazing qaulity pcs for cheap prices, i recently bought tye electro magnet for 495 pound and its the best pc you can get for the price. It can run r6 on 100+ fps on good graphics, i highly recommend b... See more

Rated 5 out of 5 stars

ordered a custom PC, everything came ready to play, really good and quick customer service, was going to order from a different brand but the reviews were mixed about installing things on the pc and... See more


Company details

  1. Computer Store

Written by the company

At ELECTRO PC we provide the opportunity for everyone to have a Gaming PC. No matter the budget, you will recive the best performing PC for your money in the UK. Our Gaming PCs are built with care, precision and attention to detail. Each PC is built to an impecable standard backed by our ironclad 1 - 3 Year warranty. Whether you want to play Fortnite at soaring FPS numbers, or the latest AAA games at max settings - we have a excellent performing, reliable and fantastic looking gaming PC for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The customer service was EXCELLENT

The customer service was EXCELLENT! Best I've ever experienced. They're so nice and patient and knowledgeable, they helped me with everything I was stuck with. The pc is also fabulous and looks exactly like I imagined!! Will definitely recommend them to anyone looking for a pc!

August 7, 2024
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Reply from Obsidian PC

Thank you very much Hafsah! Happy to hear you've had a positive experience with us. Enjoy your PC :)

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Rated 5 out of 5 stars

How all CEOs should be

This guy answers his phone and is polite and responsive and cares about his customers.

July 3, 2024
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Reply from Obsidian PC

Thanks Mark, Happy to hear you've had a positive experience. Hope your son enjoys his PC :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great price. Fast delivery and my pc works amazingly can't fault it!

July 1, 2024
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Reply from Obsidian PC

Thanks Jonny for your kind review. Glad to hear you've had a positive experience. Happy Gaming!

Rated 5 out of 5 stars

Excellent service

Fast service and provided exactly what I wanted

June 28, 2024
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Reply from Obsidian PC

Thank you Jake, glad to hear you had a positive experience :)

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Rated 5 out of 5 stars

Great service

My son is made up with the new gaming PC as he had been saving for a year to buy it. It did take a little longer to arrive then specified on our confirmation but it was really well packaged and basically he just needed to plug it in and he was good to go! It also looks fab so would certainly recommend Electro PC

April 5, 2024
Unprompted review
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Reply from Obsidian PC

Thanks Helen, happy to hear your son is enjoying his PC :)

Rated 5 out of 5 stars

Great Customer Service

Got a gaming PC from this company. Performance is awesome, gaming experience is fantastic. Their customer service is top notch too. Definitely recommended them if you're looking for a great gaming setup.

March 13, 2024
Unprompted review
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Reply from Obsidian PC

Thanks Hector! Great to hear you are enjoying your PC :)

Rated 5 out of 5 stars

Wonderful company

Wonderful company, great computer and hand delivered the PC to me. My son is very happy and this arrived super quickly.

February 2, 2024
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Reply from Obsidian PC

Hi Chantal, thanks for the review, really happy to hear you had a positive experience :)

Rated 5 out of 5 stars

My 2nd pc

My 2nd pc from this guy and again I am more then pleased with what I received for the price we defo be returning

January 7, 2024
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Reply from Obsidian PC

Thank you Shaun, welcome back anytime :)

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Rated 5 out of 5 stars

Krystian is very helpful

Quick delivery and Krystian and his team were very helpful and quick in repsonse.

December 29, 2023
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Reply from Obsidian PC

Thank you very much Fiona, happy we could help out :)

Rated 5 out of 5 stars

would highly recommend

Very kind and polite, excellent support for people and highly affordable

June 11, 2023
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Reply from Obsidian PC

Thank you Kam, Glad you had a positive experience :)

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Rated 5 out of 5 stars

Good Seller, Great PC

The PC works great and there has been no difficulties as of yet and it has been almost a week since it arrived. Everything was packaged neatly and safely so the PC wouldn’t get damage

Seller also answered all the questions i asked and i did ask a lot of questions. Great service from the Seller

July 26, 2023
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Reply from Obsidian PC

Thank you Zee for the kind review, glad to hear you are enjoying it :)

Rated 5 out of 5 stars

Quick

Quick, great communication

July 16, 2023
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Reply from Obsidian PC

Thank you Ben :)

Rated 5 out of 5 stars

Top Service

Great guy! Service was top notch! Messaged him about the PC and recieved it the same day! Top guy! Would Highly recommend!

July 3, 2023
Unprompted review
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Reply from Obsidian PC

Thanks Luke! Hope you enjoy your PC :)

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Rated 5 out of 5 stars

Highly recommend

Brought a computer from Krystians computer as the specs I was after and the price was the best I could find.

Krystians answered all my questions and shipped this out promptly.

When the computer arrived it was well packaged with lots of protection.

The computer it selfs works perfectly and with all the drivers and updates done for graphics card and windows means I could get straight into gaming.

I would highly recommend and if I am personally looking for this will be the first place I look.

June 23, 2023
Unprompted review
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Reply from Obsidian PC

Thank you Kim, glad to hear you've had a positive experience with us. Hope you enjoy your PC :)

Rated 5 out of 5 stars

Fantastic service from Krystian

Fantastic service from Krystian, Absolute genuine guy. The Advice he gave me through several conversations reassured me about buying a PC. Fast delivery 1 day turnaround and When the PC arrived it was very well packaged and immaculate. 100% buy again in the future.

June 30, 2023
Unprompted review
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Reply from Obsidian PC

Thank you Sean for your kind words, hope you enjoy your PC :)

Rated 5 out of 5 stars

my graphics card fan was rattling and…

my graphics card fan was rattling and Krystian came out and replaced my gpu under the warranty free of charge quick and easy installation and once again I'm happy and shook my hand as he went to leave I would recommend this company and service to anybody who looking for a pc

June 18, 2023
Unprompted review
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Reply from Obsidian PC

Thanks again Andy, glad we got it resolved for you :)

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