Elite Screens Europe GmbH Reviews 

202
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great products, screen is well built, hangs nicely, auto roll up is working great and the projected picture is sharp with great blacks.

Rated 3 out of 5 stars

Screen arrived on time and in perfect condition. The instructions are pretty bad, seems like a direct translation into English and they don't really make a lot of sense. I got the 110inch alr clr 3 an... See more

Company replied

Rated 5 out of 5 stars

The information on the site is complete, and the product is as advertised. I ordered the screen on 8 April, and it arrived at our house (in Italy) on 14 April. Mounting instructions are clear, hardwar... See more

Rated 5 out of 5 stars

I purchased a fixed screen for a home DIY cinema, and so far I'm very impressed. Very well packaged and came with a screwdriver and mallet to assemble. Good quality materials and fairly easy to assemb... See more

Company details

  1. Electronics Manufacturer
  2. also in
  3. Electronics Wholesaler

Written by the company

Premium projection screens - Elite Screens offers High-quality projector screens for normal, short and ultra-short-throw projectors. Screens can be used to create premium home cinemas, meeting rooms or for outdoors.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

202 reviews

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4.3

All reviews

(202)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Just perfect

Excellent communication, good advices short delivery,...just perfect.
Recommended, eyes shut.

February 27, 2023
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you for your review! We are glad to hear that you had an excellent experience with our communication and that our advice was helpful. We take pride in providing prompt delivery and are thrilled that you received your order quickly. We appreciate your recommendation and hope to continue providing you with excellent service in the future.

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Rated 5 out of 5 stars

The customer service guys have been…

The customer service guys have been supportive from the choice of the right screen to the status and delivery of the item.
Overall I am very satisfied with the quality of my EZ Cinema Tab-Tension 92” screen.

February 7, 2023
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you for taking the time to leave a positive review. We are thrilled to hear that our customer service team was able to assist you in choosing the right screen and provide updates on the status and delivery of your EZ Cinema Tab-Tension 92" screen. We take great pride in delivering high-quality products, and we are delighted to hear that you are satisfied with your purchase. Please don't hesitate to contact us if you need any further assistance in the future. With best regards, your Elite Screens Team

Rated 3 out of 5 stars

Not great

Screen arrived on time and in perfect condition. The instructions are pretty bad, seems like a direct translation into English and they don't really make a lot of sense. I got the 110inch alr clr 3 and from sitting 10/15ft away you can clearly see the texture in the screen material when viewing content. I am using a Hisense px1-pro UST and all content 4k included doesn't look great.

February 8, 2023
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you for sharing your feedback. We apologize for any inconvenience caused by the unclear instructions. We are continuously working to improve our product manuals and appreciate your feedback. Regarding the texture on the screen material, please note that the ALR CLR 3 screen is designed to provide enhanced contrast and black levels in environments with high ambient light. However, it may not be suitable for all viewing conditions or content types. It surface is glassy so it is also very hard to see the texture even you are very close to the screen. So we think that the problem may be something else and this requires that our customer service take a look at your problem. No worries, that is why we have a team of expert and ready to go through your feedback and question. Please feel free to reach out to our customer service team, we will be very happy to work that out. With best regards, your Elite Screens Team

Rated 5 out of 5 stars

Excellent screen, competitive price

The contact with Elite Screens was very good, on short notice I was provided with a sample of the screen material.
In comparison with competitors, the price was very good. The screen arrived in a solid box without delay.
Assembly is not a big deal. I am very happy with my new screen!

January 18, 2023
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Rated 4 out of 5 stars

Delivery and Quality

Super fast delivery from Germany to Austria! Less than 1 week!
Instructions could be either in German or in a good English.
Videos how to install the CLR 3 could be helpful as well.
But we managed it

January 22, 2023
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you very much for your feedback. We have a YouTube channel with all instructions. Also, some customers were added this to our collection. We hope that you will be satisfied with our screen, and we will earn your full starts in the future. If there is anything we can help you with, let us know: shop@elitescreens.eu :) Best, Dr. Alex Lindt

Rated 5 out of 5 stars

Fixed screen for a home cinema

I purchased a fixed screen for a home DIY cinema, and so far I'm very impressed. Very well packaged and came with a screwdriver and mallet to assemble. Good quality materials and fairly easy to assemble. Be careful attaching the border frame, once the adhesive strip touched the screen its locked. Very unforgiving if you dont align it perfectly.

January 21, 2023
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Rated 5 out of 5 stars

Great Screen 1080P3

Great communication. Fast delivery.
1080P3 makes an amazing job.
Audience is great.increased 2,5 dB and it sounds with a closed front stage, like it has to sound. Thank you very much for this screen.

December 18, 2022
Rated 5 out of 5 stars

recommended

perfect product and excellent customer service

December 30, 2022
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Hi, thank you for your feedback. We are sincerely appreciated your trust in our brand. I hope you are satisfied with our product so far.

I see that the item you ordered is delivered successfully, but had some concerns with our delivery. I would like to know more about the reason caused your dissatisfaction, and maybe we can find a further solution. This also help us to improve our service. I would be appreciated to connect with me to see if still any concern and give us more detailed feedback: admin@elitescreens.eu. Looking forward to hearing from you.

With the best wishes,
Dr. Alex Lindt
E-Commerce manager of Elite screens

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Rated 5 out of 5 stars

Delivery as promised.

Delivery as promised.
Screen is of a good quality.
You have to assemble it with 2 people

December 15, 2022
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you very much for your feedback. :) Best, Elite screens Team

Rated 5 out of 5 stars

Impecable

Impecable ! Great Customer Support, attention. Product is awesome !

December 21, 2022
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you very much for your feedback. We appreciate it :) Best, Elite screens Team

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Rated 3 out of 5 stars

Great but ...

- i bought a tensioned floor-pull-up screen specially to be used with UST type projector yet portable and screen is curved at sides no matter tensioning system
+ screen is well build and except those waves there is not much to dislike
+ portable system is awesome

November 30, 2022
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you for your feedback. We will definitely improve our quality contantly.
Elite Screens' Team

Rated 5 out of 5 stars

5 points

Very quick delivery and item is premium. Suits to livingroom very well.

December 5, 2022
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you for your kind review:)
Elite Screens' Team

Rated 4 out of 5 stars

packaging damaged by delivery and screen fabric was too short

- responsive and good customer service
- packaging was not handled with care by delivery. Thankfully there was a double layer of packaging so that nothing got damaged.
- overall, assembly and mounting was easy except for one major thing: the screen fabric was 20 cm shorter than the frame, so there were 3 people needed to stretch and lay it on the frame.

November 3, 2022
Elite Screens Europe GmbH logo

Reply from Elite Screens Europe GmbH

Thank you for your review:)
Elite Screens' Team

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