Elizabeth Scarlett Reviews 

1,718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 850 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics, intricate embroidery designs, and lovely presentation boxes that make gifts feel truly special for friends and family. Buyers consistently highlight the remarkably quick delivery times, helpful communications, and smooth online ordering process from initial selection to final arrival. However, some reviewers felt that certain items or specific materials did not entirely match their personal expectations regarding product size or fabric texture. A few people also noted occasional issues involving damaged presentation boxes or minor glitches with box closures upon delivery.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous designs, exceptional quality, and luxurious... See more

Quality

Customers report deep satisfaction with the quality, highlighting luxurious fabrics, stunning embroidery, and... See more

Delivery service

Reviewers express high satisfaction with the efficient delivery service, noting that packages consistently... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to place... See more

Service

Users describe positive interactions with service, highlighting an efficient and hassle-free experience from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful bag, had my eye on this for a while as I adore turtles. Waited until the velvet came back in stock and not disappointed. Beautiful blue colour with canvas back and velvet front. Ordered easi... See more

Rated 5 out of 5 stars

Good communications, kept up to date when an order is placed. Beautiful, quality products. All items I’ve purchased as gifts have thrilled recipients- first class from initial presentation to finished... See more

Rated 5 out of 5 stars

My order was sent directly to my friend as it was a personalised gift and it arrived in plenty of time before her 70th birthday. She was delighted with the wash bag I bought her but I knew s... See more

Rated 5 out of 5 stars

As always such lovely products and such excellent quality . I got one for my daughter as we have just had an amazing time in South Africa going to Kruger Park and Chobe seeing all the wonderful anim... See more


Company details

  1. Fashion Accessories Store
  2. Home Goods Store

Written by the company

Elizabeth Scarlett exists to celebrate wildlife and nature, while raising funds to help restore their abundance across the planet. Founded in 2015 by artist and wildlife-lover, Elizabeth Scarlett Petrides, discover accessories inspired by travel, connection and life’s celebrations. Guided by a love of art, embroidery and the beautiful earth we share, each piece features designs from Elizabeth’s original hand-painted watercolours, brought to life with beautiful embroidery. Designed to gift, keep and add a touch of luxury and wild magic to everyday life. With £750,000 raised so far (and counting), we have our sights set on raising £2 million by 2030 for wildlife conservation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,718)

856 reviews in the last 12 months

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Rated 5 out of 5 stars

As always such lovely products and such…

As always such lovely products and such excellent quality . I got one for my daughter as we have just had an amazing time in South Africa going to Kruger Park and Chobe seeing all the wonderful animals in their own surroundings. So every time she uses the make up bag will remind her of the fantastic time we had together .
Apart from the box that I ordered which was damaged everything else was brilliant 🤩. Thank you

August 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Just love looking at all the amazing items

Just love looking at all the amazing items, so beautiful. I now have my 5th piece arriving tomorrow. I also ordered a light blue turtle make-up bag for my friend in New Jersey, I also ordered the large gift box, what a beautiful box to present her present in.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Quality products and caring for the Environment - Perfect!

The products are excellent quality and I also ordered gift boxes - so they come beautifully packaged. What I really love about these products is knowing that 2% of profits go towards conservation projects.

I've ordered the Turtle washbag, and 2 of the Magic Eye wash bags as gifts and they are so soft, with high quality fabrics, beautiful embroidery detail. Perfect Gift.

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Stunning gift

I needed a gift to go to my sister in law for her retirement. Had it personalised and in the luxury gift box .
It was well received and we had tears so a perfect gift .

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best

I always love receiving products from ES as the quality is amazing and the designs are beautiful. They make great gifts too.

July 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Very happy with all but one of the tens…

Very happy with all but one of the tens of bags I have bought from Elizabeth Scarlett. The one I returned was promptly refunded and on request so was the return postage. Delivery is good, always timely and the product embroidery is a pleasure to regard. I have kept two washbags for myself and a pouch, the rest have been given as gifts.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great gifts

This company was a delight to deal with and all of their product range is not only beautiful to look at but practical too. People are always thrilled to receive a piece from ELIZABETH SCARLETT

August 3, 2026
Unprompted review
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