Elk & Bloom Reviews 277

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jewelry, noting its lasting shine and appealing styles. Many consumers highlight the exceptional customer service, describing it as friendly, professional, and highly responsive, often going above and beyond to assist with inquiries and issues. The beautiful and luxurious packaging also frequently receives positive mentions, enhancing the overall unboxing experience. However, some customers experienced issues with orders and delivery services. A few people reported receiving incorrect items, defective products, or orders that never arrived. There were also instances of delayed deliveries and unexpected charges, leading to dissatisfaction for some.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and design. Many reviewers praise the... See more

Quality

Customers consistently note positive experiences with quality. Many praise the high quality of the jewelry,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's responsiveness,... See more

Order

People report ambiguous experiences with order. While some customers praise the ease of ordering, good... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn’t realised I was ordering from overseas (UK to Aus) and the delivery was needed for my daughter’s 18th bday. I didn’t pay for the increased shipping so my tracking wasn’t accurate and I was wor... See more

Company replied

Rated 5 out of 5 stars

Second review on a second order… This is the jewellery that has turned me into a gold girly, I am always skeptical about buying gold due to it looking tacky. However, E&B have changed my mind, the qu... See more

Company replied

Rated 5 out of 5 stars

I ordered a choker necklace and there was a mixup with my initial delivery. After emailing, I had a reply from customer services within a matter of hours. A short while later I had an email from the f... See more

Company replied

Rated 5 out of 5 stars

Great, communicative customer service. They resolved my query really quickly and were super concscious of the date I needed my items. Everything is packaged up really lovely and the quality seems ama... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

277 reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Gorgeous jewellery and great customer service

I have bought a couple of pairs of gold hoop earrings from Elk and Bloom over 6 months ago. I wear them daily and they really are gorgeous! They are much better quality than other brands I’ve tried that were similarly priced to these. I will definitely purchase from this brand again ☺️

September 23, 2023
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

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Rated 5 out of 5 stars

Purchased a couple necklaces from her…

Purchased a couple necklaces from her and I absolutely love them. I wear them everyday now and they've held up really well in the last few months. There hasn't been any signs of tarnishing, so far the quality is excellent!

March 30, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Absolutely loved my chain

Absolutely loved my chain! It was everything that was described and more. I have received so many compliments about it. Thank you for such a wonderful piece of jewelry!

March 20, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Good quality jewellery

Good quality jewellery, expertly gift wrapped and arrived on time. Would recommend

February 8, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Customer service is fantastic and the products are gorgeous

There was a problem with delivery over Christmas and the seller rectified it straight away for me and was so lovely. The earrings that I bought are absolutely
Gorgeous too will absolutely be a return customer!!

January 15, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

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Rated 5 out of 5 stars

I got some beautiful hoop earrings

I got some beautiful hoop earrings. Very happy with them, they are exactly as the picture shows. They arrived quickly and beautifully packaged. Really love wearing these earrings!

February 8, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Stunning

Beautiful looking earrings, will buy again and great communication!

December 18, 2023
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Purchase review

I purchased a necklace from them. The necklace was STUNNING. One of my favorite jewelery pieces ever. Super flaterring and great for layerring.
The packgae was wrapped beautifully and the seller is super nice and offer fast shipping

December 25, 2023
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Amazing 10/10

March 4, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

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Rated 5 out of 5 stars

Perfect custom made necklace

I recently contacted the founder of Elk and Bloom to ask if they could make me a custom made necklace out of two separate necklaces they sell combined together. They were really accommodating and made it just as I wanted, and were great at communicating with me about changes I wanted to make and once it had been posted and with the tracking information. The item arrived quickly and was just what I wanted. They were really friendly and a pleasure to buy from. I would definitely recommend buying from Elk and Bloom.

February 14, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

60th birthday gift 🎁

Having purchased a bracelet for a friend's 60th birthday, I made the mistake of changing the delivery option with Royal Mail, leading to the package being 'lost' in transit!!
I contacted Dominique at Elk and Bloom and after a few emails she very kindly sent out a replacement bracelet which arrived within 24 hours. EXCELLENT SERVICE. THANK YOU.

February 6, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Perfect

Excellent communication, very helpful, speedy service and a beautiful bracelet received! My sister was so happy with her gift

February 1, 2024
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Fantastic shop and seller

I can't rate this shop and its seller highly enough. The necklace I purchased is beautiful and arrived promptly and beautifully packaged. We had some further aftercare correspondence regarding the necklace, and I really appreciated the time and fantastic service offered. I will absolutely be purchasing from this shop again, and if you have seen anything you fancy, go for it you won't regret it! XxX

May 23, 2023
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

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Rated 5 out of 5 stars

Quality jewellery

Quality jewellery, fantastic customer service!

September 12, 2023
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Requested a repair on Etsy and the…

Requested a repair on Etsy and the seller was so lovely and helpful. Fixed it and sent it back to me within a week, couldn’t have asked for more.

January 22, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Nice medal and chain and the vendor has…

Nice medal and chain and the vendor has follow my wishes for the length of the chain.
Packaging is very nice also, perfect for a gift.

January 31, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Elk & Bloom - Beautiful & affordable jewellery 🤩💕🌸🌟

I cannot express how highly I recommend this seller. 💕 I had a question regarding size, and the very kind lady was so helpful and answered my question straight away. The necklace is so beautiful!! 🤩 It’s so sparkly, and fits perfectly. Elk & Bloom helped make my birthday extra special. I will definitely be back to purchase another piece of jewellery soon. Many thanks!
💕🌸💕 🌟🌟🌟🌟🌟

January 19, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

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Rated 5 out of 5 stars

These were my all time favourite…

These were my all time favourite earrings and the service was amazing. I actually bought another pair because I love them so much. Thank you for your excellent service and quick delivery!

January 29, 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

LOVELY earrings!

LOVELY earrings!! I purchased the hoops for my daughter in law for Christmas and she loves them! She immediately put them on after opening.
Ordering was a breeze with no issues. And shipping to the US was rather quick.
Thank you!!

October 31, 2023
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Goddess Necklace from Elk & Bloom

I received a lovely necklace from Elk & Bloom, it was packaged very well and the necklace itself is great quality. Would definitely recommend!!

January 13, 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

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