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Elliott Jarvis Cars Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and team members for providing professional, honest, and exceptionally helpful guidance throughout the entire vehicle purchasing journey, making everyone feel completely at ease. Buyers consistently highlight the smooth, pressure-free environment, noting that dealership representatives go above and beyond with thoughtful touches like vehicle delivery and personalized walkarounds to ensure complete satisfaction. Some reviewers were not happy with minor vehicle condition flaws, occasional unexpected mechanical sounds, or post-purchase maintenance issues discovered after taking the car home. Additionally, a small number of customers pointed out specific early concerns such as warning dashboard lights or unexpected vehicle noises during initial test drives.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and completely pressure-free throughout the... See more

Service

Customers consistently note positive experiences with service, highlighting a friendly and stress-free... See more

Product

Clients share positive opinions on product quality, describing vehicles as clean, well-maintained, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as professional, kind, and... See more

User experience

People report overwhelmingly positive experiences with the user experience, highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very genuine business with personal service from Steve and Matt. My wife is very happy with her Mini Countryman and we will certainly be recommending Elliot Jarvis to friends and family. Even when we... See more

Company replied

Rated 5 out of 5 stars

I bought a blue Vauxhall zafira about 3 weeks ago I wanted to have sometime to drive the car around before leaving a review. I can honestly say that it was a 5 star experience from start to finish f... See more

Company replied

Rated 5 out of 5 stars

Just bought my first Abarth 595 Competizione from Elliott Jarvis Cars and honestly couldn’t be happier with the experience. From the first test drive they were so friendly which made me feel so at ea... See more

Company replied

Rated 5 out of 5 stars

I called to confirm my interest in a car and made arrangements to visit for viewing and test drive. Arriving early was not a problem and the car was quickly moved into place and I was left to look ove... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Hyundai Dealer
  4. MINI dealer
  5. Motor Vehicle Dealer
  6. Volkswagen Dealer

About Elliott Jarvis Cars

Written by the company

Here at Elliott Jarvis Cars we want to provide you with a quality service that you can trust when purchasing your used car. With 45 years experience in the motor trade, we will put you at the heart of the process when buying your car, so that you can have complete confidence in your purchase with us. We are a family run business and understand the importance of having a car you can rely on and all our cars come with a multi-point check, 12 months MOT, 12 months AA Roadside assistance and a 12 month warranty as standard. WE WANT TO HELP YOU BUY THE CAR YOU WANT, NOT SELL YOU THE CAR YOU DON’T!!! FREE CREDIT CHECK SEE OUR STOCK

12 Month Warranty on all of our cars!

Complete Peace of Mind Package

Complete Peace of Mind Package
All of our Cars come with: 12 Months Warranty Premium Parts & Labour, 12 Months AA Breakdown Cover, Fresh Clean MOT, and a New Service

Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(359)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Great people to deal with.

Absolute pleasure to deal with. Matt couldn't of made our purchase any easier, put at ease from the minute we turned up. Would recommend to anybody looking for a great second hand car dealer.

November 14, 2024
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Reply from Elliott Jarvis Cars

Thank you for the amazing review and enjoy your lovely car.
Matt & Steve

Rated 5 out of 5 stars

Would highly recommend Elliott Jarvis…

Would highly recommend Elliott Jarvis Cars, I had been looking around for a couple of weeks after my car had been written off in an accident, Steve was one of the few salesmen that actually acknowledged that the car was for me and I was paying for it not my husband so actually asked me what I wanted and gave me some choices, such an easy and simple experience picked the car Friday and collected it on the Wednesday, the kids and I love it. Thank you so much !

November 13, 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for the great review and we are glad we could help and that you love your new car.
Matt & Steve

Rated 5 out of 5 stars

An amazing experience - x2!!!

Both myself and my partner have bought cars from Elliott Jarvis cars this year and we would 100% recommend. Both Matt and Steve made both processes easy, enjoyable and we both felt very listened to and respected. Thank you so much, we are absolutely over the moon with our cars and we would recommend to family and friends in the future!

November 12, 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you Amy, its been an absolute pleasure for us to supply yourself and your partner the cars, and thank you for the future recommendations. Steve & Matt

Rated 5 out of 5 stars

Super professional and friendly

Elliot Jarvis were friendly, responsive and professional throughout our entire experience with them. They made the process of buying a car feel easy, making us feel like we were very much in control of the decision-making with no pressure. They were very knowledgable offering advice around the car itself alongside purchase information that enabled us to help make a decision. They were easy to communicate with, friendly and made everything very straightforward- we would highly recommend using them to others and would use them in the future again too.

October 24, 2024
Rated 5 out of 5 stars

We strongly recommend Elliott Jarvis

We strongly recommend Elliott Jarvis. We were offered hot drinks in a really relaxed pressure free environment. Steve handed us the keys and just left us to explore the car then encouraged us to test drive the car as a family with the car seats installed. There was no sales pitching or pressure, just a genuine review of the car from personal experience.

October 20, 2024
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Reply from Elliott Jarvis Cars

Thank you for the lovely review we really do try and take the stress out of buying a car so this is great to hear.
Matt & Steve

Rated 5 out of 5 stars

I cannot describe how happy I am to be…

I cannot describe how happy I am to be your customer. Both Steve and Matt providing 5 star service and assist you with every matter. I will never buy my motor anywhere else. God bless you guys!

October 22, 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for your kind words and we are always happy to help all of our customers.
Matt & Steve

Rated 5 out of 5 stars

Steve made my purchase happen without…

Steve made my purchase happen without issues,especially purchasing remotely.
Picked up at the train station and taken to their garage.
Left to look over the vehicle without any fuss.
Very helpful and any concern, questions were answered to support my purchase.
I recommend these guys going forward to future buyers.

October 9, 2024
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Reply from Elliott Jarvis Cars

Thanks Steve, we are glad you enjoyed your experience with us. Hopefully see you again in the future. Steve & Matt

Rated 5 out of 5 stars

Amazing car sales

Amazing car sales, I recently bought my car from them it was a seamless process from start to finish. After sales advice has been beyond perfect I honestly can't score them high enough.

October 7, 2024
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Reply from Elliott Jarvis Cars

Thank you for the amazing review, we pride ourselves on doing the right thing by all our customers so this is great to hear.
Matt & Steve

Rated 5 out of 5 stars

An honest car salesman does exist!

An honest car salesman does exist!
There was no pressure selling, or awkwardness. I was made to feel at ease from the moment I arrived.
Steve was so helpful from start to finish.
I will be recommending ‘Elliott Jarvis Cars’ to all my friends and family.

October 12, 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for the very kind review we really value this feedback as it is what our business is about.
Matt & Steve

Rated 5 out of 5 stars

I bought a ford fiesta for my sons…

I bought a ford fiesta for my sons first car.
Car was immaculate with a warranty included.
Helpful staff and gave us a bottle of prosecu as a gift .

September 28, 2024
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Reply from Elliott Jarvis Cars

Hi Andrew, hope your son is loving his first car. We really appreciate your business. Matt & Steve

Rated 5 out of 5 stars

Great welcome from Matt and Steve.

Great welcome from Matt and Steve.
The car was very well presented and everything was explained.
The best way we have bought a car for a very long time, including in the past buying new models
Would certainly look to use them again.

October 2, 2024
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Reply from Elliott Jarvis Cars

Hi David
Thank you for your very kind words, it means a lot to know that what we do for our customers is appreciated and recognised.
Matt & Steve

Rated 5 out of 5 stars

Straightforward and open

Straightforward and open with no pressure or double talk. Having been around a number of dealers I went back to Elliott Jarvis as they weren't trying to push a car on me.

September 20, 2024
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Reply from Elliott Jarvis Cars

Thanks for the amazing review and enjoy your car.
Thanks
Matt & Steve

Rated 5 out of 5 stars

Matt and Steve were brilliant

Matt and Steve were brilliant. Nothing was too much trouble. They are upfront, honest and professional, and really take the worry out of buying a second hand car. I highly recommend, and will buy from them again without hesitation.

September 10, 2024
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Reply from Elliott Jarvis Cars

Thanks Faye for such a lovely review it was a pleasure to help and make it an easy process. Enjoy your stunning car!
Matt & Steve

Rated 5 out of 5 stars

Best Car Buying Experience

We were so impressed by the experience of buying from Elliott Jarvis. The staff are friendly and really helpful. They go the ‘extra mile’ in making you feel like a valued customer. I would definitely recommend them to friends and colleagues.

September 14, 2024
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Reply from Elliott Jarvis Cars

Thank you for the great review and enjoy your car!
Matt & Steve

Rated 5 out of 5 stars

Excellent service from start to driving…

Excellent service from start to driving our car away.
Matt was behond helpful, the car was literally like new.
Great personal touches with no pressure what so ever.
Will highly recommend to anyone.
Be proud guys !
Huge thanks.

September 13, 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thanks for the great review and we are so happy you are pleased, enjoy your car.
Matt & Steve

Rated 5 out of 5 stars

Very helpful

Very helpful, would highly recommend

August 31, 2024
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Reply from Elliott Jarvis Cars

Thank you Jay, hope you are loving your new car. Steve & Matt

Rated 5 out of 5 stars

I can’t express in words how amazing…

I can’t express in words how amazing this company is. I have always had my reservations about car sales however these guy’s completely change my look on that so helpful friendly reliable and really went above and beyond. After having our car wrote off and the money hitting my account I found the car I wanted and Matt was just brilliant and within less than 24 hours I had collected my car he made the whole experience so flawless and easy. Would definitely buy from here again!

July 31, 2024
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Reply from Elliott Jarvis Cars

Thank you for your lovely review and so pleased you were happy with your experience. Many thanks Matt & Steve

Rated 5 out of 5 stars

5 Stars well deserved

Steve give 5 Star service from start to finish, no pushy sales pitch just help when needed. Test driving multiple cars by myself!, finance sorted easily and fair part ex.
The car got a new MOT and full service prior to sale, I also took out 3 years warranty which is excellent value for money.

I would and have, recommended this company to family and friends ☺️

Very happy customer and great experience buying a car.

September 2, 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you Andy, we really appreciate your feedback and so pleased you were happy with our service. Steve & Matt

Rated 5 out of 5 stars

Fantastic service

Fantastic service, both gentleman could not do enough for us and were Incredibly helpful, friendly and patient. The 12 months warranty gave me peace of mind and the cars all had a 12 months clean MOT and serviced, my husband and I ended up buying two cars from them and would definitely go back when the time comes for an upgrade.

August 24, 2024
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Reply from Elliott Jarvis Cars

Thank you Gemma and Keith for your lovely review, so pleased you love your cars and look forward to seeing you both again in the future. Steve & Matt

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