END themselves were great. Trainers exactly as described and sent out promptly. The 4 stars instead of 5 is solely down to the delivery. Driver couldn't be bothered so decided to drop them at local po... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great selection of designer brands. Great discounts during the sale period as well. I mentioned earlier about the packaging, could be better. I order from Netherlands and during the long distance ship... See more
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The items arrived intact and in good condition. Nothing bad to say about the items that I received, even surpassed my expectations. The issue I had was with the partner courier, the items got delayed... See more
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Shipping was prompt & clothes were packaged well. However, I was surprised to find out that after paying for the order, I needed to pay duties and taxes that were equal to about 25% of my purcha... See more
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Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
132K reviews
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Great job .All done on time .
July 1, 2026
Reply from END.
Hi Agapi,
Thank you for your review.
We're pleased everything went to plan and that your order arrived right on schedule.
Thanks for choosing us, and we hope to see you back again soon!
END.
Return is not free if you are not in UK and it is expensive!!
Quick delivery.
Return is not free if you are not in UK and it becomes expensive history to send things back if they dont suit.
June 26, 2026
Reply from END.
Hi Yuliya,
Thank you for your review.
We're pleased to hear your order arrived quickly.
We understand that international returns can be more expensive than domestic ones.
However, our returns policy clearly states that return postage costs are the customer's responsibility, including for orders placed outside the UK.
As this information is available before purchase, it shouldn't come as a surprise after delivery.
We always recommend checking our delivery and returns information before ordering, particularly when shopping internationally.
We appreciate your feedback and hope you enjoy your purchase despite the return costs not meeting your expectations.
END.
The description on web site says Made…
The description on web site says Made in Italy. But the shoes is actually made in Vietnam. I have to pay the tax nt330 and return delivery cost nt840 plus the delivery cost nt500.
Shoes has been returned. Please proceed full refund including all those delivery cost and taxes.
Web order number:
18000120538
July 1, 2026
horrible experience
the whole order, 2 pairs of shoes both having quality issues. and the customer service is horrible that i reached them once received but the reply delayed for days.
and there’s still not tackled the problems till now.
return process is very slow, although prepaid label offered, there’s still procedure like making of remote pickup code, they missed and making me cannot initiate a local pickup.
what a messy and frustrating deal.
July 1, 2026
All-round great service
When ever I purchase from END, I know I don't have to worry about a thing, they do exactly what they say they will do
July 1, 2026
Reply from END.
Hey Matthew,
Thank you for your continued support.
Knowing you can shop with confidence and trust us to deliver on our promises means a lot to the team.
We really appreciate you taking the time to share your experience.
END.
The size of the pants i purchased is…
The size of the pants i purchased is absolutely off from the size chart listed, and when I asked for return your AI told me that I need to pay for the shipment…….
June 30, 2026
Reply from END.
Hi Hiu,
Thank you for your feedback.
The sizing information on our website is provided directly by the brand, and we have found no contact from the email address linked to this review regarding any sizing concerns.
As outlined in our Returns Policy, customers are responsible for return postage costs unless an item is faulty.
If you do need assistance, our team is always happy to help when contacted directly.
END.
Not good enough.
Ordered some items for going away on a trip at the weekend. The website said delivery between Tuesday and Thursday. It is now Wednesday, payment has been taken and the items have not even been picked up yet. I've messaged several times to ask for an update and offered to pay more for next day delivery. Been absolutely ignored. Terrible service, and items will likely arrive (if at all) when I'm away.
I know delivery times are a guide but to order Saturday and 4 days later the items not even been posted yet is a shambles.
July 4, 2026
Unprompted review
Where is my order.
Where is my order.. messaged on the website and app and still getting it ignored? Could you explain why my order has been sat there processed for 3days and not even been despatched yet?
July 6, 2026
Unprompted review
Got what I needed and it was delivered…
Got what I needed and it was delivered promptly.
July 1, 2026
Reply from END.
Hello there,
Thank you for your review!
We're pleased to hear everything arrived promptly and that you found exactly what you were looking for.
We appreciate your support and hope to see you again soon.
END.
Excellent customer service
Excellent customer service. Always a surprise to be able to reach helpful people on the phone!
June 30, 2026
Reply from END.
Hi Jayne,
Thank you so much for your lovely feedback!
We're thrilled to hear that our team was able to assist you so effectively.
We truly believe that having a real person available to help is key to excellent customer service, and it's fantastic to know this positively impacted your experience.
END.
Reply from END.
Hi Janice,
Thank you for the great feedback!
We're glad everything went smoothly and that your order reached you so quickly.
Enjoy your purchase, and we hope to see you back again soon.
END.
Poor quality product
Shoes came promptly and the communication was good. Unfortunately quality of shoe was really poor the insoles of the shoes had been ripped out and stuck back in, making them quite uncomfortable.
They were on sale so I didn’t bother returning but really disappointing.
July 1, 2026
Reply from END.
Hello jo,
Thank you for taking the time to share your experience.
We're pleased to hear that your order arrived promptly and that you found our communication helpful.
That said, we're genuinely disappointed to read your comments regarding the condition of the shoes received.
The quality you describe is certainly not what we would expect.
While we're sorry to hear you decided not to return them, we appreciate you bringing this to our attention, as feedback like yours helps us identify and address issues where they arise.
END.
amazing experience
amazing experience - huge range and super fast international shipping, highly recommended
July 1, 2026
Reply from END.
Hi there,
Thank you for the recommendation!
We're thrilled to hear you enjoyed the experience, from exploring our range to receiving your order so quickly overseas.
It's great to know we hit the mark, and we hope to welcome you back again before long.
END.
Excellent communication by Bry
July 8, 2026
Unprompted review
Reply from END.
Hi Gavin,
Thank you for taking the time to mention Bry.
We're so pleased to hear their communication made a positive difference to your experience.
We'll be sure to pass your kind words on to them.
END.
Reply from END.
Hi Nicholas,
Thank you for your review!
Fast delivery and great service are exactly what we aim for, so it's fantastic to hear we delivered on both.
We appreciate your support and hope to see you again soon.
END.
Reply from END.
Hi Algie,
Thank you for the lovely review!
Short and sweet, we're delighted to hear you loved your purchase.
Enjoy, and thank you for choosing END.
END.
Nice goods for a fair price
June 30, 2026
Reply from END.
Hi Kirils,
Thanks for taking a moment to leave a review.
Hearing that you felt you got good value from your purchase means a lot, and we hope you're enjoying your new item.
END.
There is no END to their expertise and…
There is no END to their expertise and customer satisfaction thank you once again.
June 30, 2026
Reply from END.
Hello Steven,
Thank you for such a wonderful review!
We absolutely love the "no END to their expertise" line – that gave us a smile.
Knowing that we've been able to provide the level of service and support you expect means a great deal to the whole team.
Thank you for your kind words and for choosing to shop with us.
We look forward to welcoming you back again soon.
END.
Reply from END.
Hi Zoya,
Thank you for the fantastic review!
There's always something extra satisfying when an order arrives ahead of schedule.
We're delighted to hear your purchase arrived early and lived up to expectations.
Enjoy it, and thanks for choosing END.
END.
It’s been 11 days and I’m still without…
It’s been 11 days and I’m still without my order. That’s the worst delivery benchmark I’ve tracked for just a pack of tees.
June 26, 2026
Reply from END.
Hi Franklin,
Thank you for your review.
We're sorry to see you're dissatisfied with the delivery timeframe.
However, the details of this shipment do not quite reflect the picture presented in your review.
Tracking shows your parcel left the UK on 30/06 and was successfully delivered in Germany on 08/07.
As this was an international shipment, the parcel had to travel through multiple postal networks before reaching its destination.
An 8-day transit time from the UK to Germany is not unusual and falls well within the timeframe expected for many international deliveries.
We appreciate that everyone would like their order as quickly as possible, but describing this as the "worst delivery benchmark" seems somewhat unfair given that the parcel was successfully delivered only 8 days after leaving the UK.
We hope you're now enjoying your new tees.
END.
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