Sophia vijayakumar She came my door had a gave me a great explanation of my bills and make me aware that I am out of contract and save me very good money I will highly recommend her and she did a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I first spoke to Amelia to find out all about different rates/packages available for electric car. She was ever so patient while trying to help me understand the different pricing systems. It was a ve... See more
Company replied
I contacted Energía on Saturday and a lovely woman called Somiya explained everything very clear. Then, on Monday, she called me back at the agreed time to finalize the switch. She answered me all my... See more
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Stephen Cunningham came to my door today was currently with prepaypower it was costing me a lot of money, €50-70 a week i was putting into the meter, stephen called at the right time and saved me almo... See more
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Company details
Written by the company
Energia is part of the Energia Group and together we energise over 250,000 homes and businesses across Ireland with renewable electricity and natural gas. Energia first launched in 1999 to business electricity customers and in 2014 Energia entered the residential market in Ireland. Leading the way in sustainable energy, Energia has been the longest provider of Renewable Electricity in Ireland. Energia Group supplies approximately 17% of the island of Ireland’s total electricity requirements and 20% of the island’s total wind power meeting the energy needs of 800,000 homes and businesses with competitive electricity and gas services provided through its two retail brands Energia and Power NI. Our shared Energia group vision centres on being a force for change towards greener, cleaner and smarter energy generation. We do this through ongoing research, development and investment in renewables, technology and customer solutions.
Gold Winner
UK National Contact Centre Awards 2025
Energia Group were awarded the Gold Winner Award at the UK National Contact Centre Awards 2025.
Contact info
The Generali Building, Blanchardstown Retail Park, Blanchardstown, Dublin, D15 YT2H, Dublin, Ireland
- 1850300700
- info@energia.ie
- energia.ie
4.4
Excellent
6K reviews
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Sophia vijayakumar
Sophia vijayakumar
Very friendly and nice explained everything and easy to switch and very helpful
August 11, 2026
Unprompted review
Reply from Energia
Good Morning,
Thank you for your kind review! I am delighted to hear that Sophia was friendly, helpful, and took the time to explain everything clearly. It's great to know that she made the switching process easy and straightforward for you. We'll be sure to pass your lovely feedback on to Sophia. I hope you enjoy your time as our customer.
Kind Regards,
Alyson
Priya patha… lovely sales person
Priya patha… lovely sales person
Really good at her job without been pushy.
Very helpful
August 11, 2026
Unprompted review
Reply from Energia
Good Morning Louise,
Thank you for taking the time to leave us a review. We're delighted to hear that Priya provided such a positive experience. It's wonderful to know that she was helpful, knowledgeable. We'll be sure to pass your kind words on to Priya. Thank you for choosing Energia!
Kind Regards,
Alyson
Sophia vijayakumar
Sophia vijayakumar
She was very efficient, straight to the point and showed me exactly how much I could save! The whole process was very quick and easy. It was brilliant!
August 11, 2026
Unprompted review
Reply from Energia
Good Morning Megan,
Thank you for your wonderful review! We're delighted to hear that Sophia was efficient, clear, and able to show you the savings available. It's great to know she made the process quick and easy for you. We'll be sure to pass your kind feedback on to Sophia. Thank you for choosing Energia, and we hope you enjoy your time as our customer.
Kind Regards,
Alyson
Sophia vijayakumar
Sophia vijayakumar
Clear speaking very good interact
And happy to come back to energia
August 11, 2026
Unprompted review
Reply from Energia
Good Morning Kathleen,
Thank you for taking the time to leave us a review. We're delighted to hear that Sophia provided clear communication and a great customer experience. We'll be sure to pass on your kind feedback to her. We're also happy to hear that you'd come back to Energia in the future. Thank you for choosing Energia!
Kind Regards,
Alyson
Over charge and don’t justify
Over charge and don’t justify. Don’t have a phone number or email publicly available. Horrible customer service team to deal with.
August 11, 2026
Unprompted review
Reply from Energia
Good Afternoon Eoin,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
We strive to provide transparent pricing and excellent customer service, so it's disappointing to learn that you felt our charges were not adequately explained and that we fell short in supporting you. We also appreciate your comments regarding the accessibility of our contact details, as customer communication is very important to us.
We would like the opportunity to investigate your concerns further and work towards a resolution. Please contact us directly with your Name, Address and Account Number to our email address homeenquiries@energia.ie and a member of our team will be happy to investigate this further for you.
Thank you for bringing this to our attention.
Kind Regards,
Alyson
Mohit Shukla
Met a guy named Mohit Shukla, such a great seller having all information about products. i am little upset with low discount rates but however overall rates are competitive.
August 11, 2026
Unprompted review
Reply from Energia
Good Afternoon Salman,
Thank you for taking the time to share your feedback. We're delighted to hear that Mohit Shukla provided such a positive experience and was knowledgeable about our products. We'll be sure to pass on your kind words to him.
We appreciate your comments regarding our discount rates and understand that pricing is an important factor. While we always strive to offer competitive prices and great value, we're grateful for your honest feedback and will take it on board.
Kind Regards,
Alyson
Priya patha was very nice
Priya patha was very nice, very friendly, and very professional, thank you
August 7, 2026
Unprompted review
Reply from Energia
Hi Michael,
Thank you for taking the time to leave your review. I am so happy to hear that you found Priya helpful, friendly and professional! We really appreciate your feedback.
Kind Regards,
Rachel
Samantha gurramkonda came to home with…
Samantha gurramkonda came to home with me and my parents. He was polite and grateful explanation regards deals. I am happy to his services
August 7, 2026
Unprompted review
Reply from Energia
Hi Thuy,
Thanks so much for taking the time to leave your review. I'm glad to hear that Samantha was able to assist you in finding a suitable tariff! We appreciate your positive feedback.
Kind Regards,
Rachel
Priya patha îs very professional and…
Priya patha îs very professional and best person
August 7, 2026
Unprompted review
Reply from Energia
Hi Cornelia,
Thank you for taking the time to leave your review. I'm so happy to hear that you found Priya professional and that she was able to assist you. We really appreciate your feedback!
Kind Regards,
Rachel
Priya patha
Priya patha.
The transfer over from my previous supplier was explained in a clear abd concise manner. Everything was explained.
August 7, 2026
Unprompted review
Reply from Energia
Good Morning Martin,
Thank you for taking the time you leave your review. It's great to hear that Priya was able to assist you in transferring to Energia. I hope you enjoy your time as our customer!
Kind Regards,
Rachel
Sophia vijayakumar
Sophia vijayakumar
She came my door had a gave me a great explanation of my bills and make me aware that I am out of contract and save me very good money I will highly recommend her and she did all the process very quick and easy without any hassle
Happy customer
August 6, 2026
Unprompted review
Reply from Energia
Good Morning Halinda,
Thank you for taking the time to leave your review. I am happy to hear that Sophia was able to help you understand your bills and identified that you were out of contract. It is great to hear how efficient Sophia was and that this helped you to save more money. We really appreciate your feedback and I hope that you enjoy your time as our customer.
Kind Regards,
Alyson
Mr Mohit Shukla was an excellent agent…
Mr Mohit Shukla was an excellent agent who was extremely helpful and provided comprehensive explanation regarding new deals with energia.
August 6, 2026
Unprompted review
Reply from Energia
Good Morning Kabil,
Thank you for your kind review. I am delighted to hear that Mohit was so helpful and explained all of our offers very well. We really appreciate your feedback.
Kind Regards,
Alyson
Sophia vijayakumar
Sophia vijayakumar
Very nice friendly came to my door and gave me good rates very proffessional
August 6, 2026
Unprompted review
Reply from Energia
Good Morning Marek,
Thank you for taking the time to leave your review. I am happy to hear that Sophia was friendly and found the best rate for you and also that she was very professional. I hope that you enjoy your time as our customer.
Kind Regards,
Alyson
Priya patha lovely person and very…
Priya patha lovely person and very helpful and best
August 6, 2026
Unprompted review
Reply from Energia
Good Morning Bernadette,
Thank you for taking the time to leave your review. It is great to hear how helpful Priya was and that you found her to be very pleasant. We really appreciate your feedback.
Kind Regards,
Alyson
Sophia vijayakumar
Sophia vijayakumar
Very professional nice easy to switch without any hassle happy to switch to energies and she explained everything and gave me cheap price
August 6, 2026
Unprompted review
Reply from Energia
Good Morning Viking,
Thank you for taking the time to leave your review. I am happy to hear that Sophia was professional and found the best rate for you and also that everything was explained very well. I hope that you enjoy your time as our customer.
Kind Regards,
Alyson
Changing utilities with Marwan
Changing utilities with Marwan just now was such a super quick and easy process. Marwan was helpful, efficient and very charming throughout and made the task effortless. Delight to have made the switch, thanks Marwan.
August 4, 2026
Unprompted review
Reply from Energia
Good Morning Nora,
Thank you for taking the time to leave your review. I am delighted to hear that Marwan made the switch to Energia so efficient and easy. It is great to hear how helpful and friendly Marwan was during this process. We really appreciate your feedback and hope that you enjoy your time as our customer.
Kind Regards,
Alyson
Reply from Energia
Good Morning Egle,
Thank you for taking the time you leave your review. I am delighted to hear you have switched to Energia and it is great to hear that you found the switching process very straight forward online. We really appreciate your feedback and hope you enjoy your time as our customer.
Kind Regards,
Alyson
Priya patha
Priya patha
I was very happy with your staff,
She explained everything very well.
She made it easy for me to switch.
Thank you very much.
looking forward to be your customer.
Thank you for the 50 euro cash back 😄😄
As for Priya she deserve a pay rise 🙏
July 31, 2026
Unprompted review
Reply from Energia
Good Morning NorManora,
Thank you for taking the time you leave your review. It is great to hear that Priya made the switch over very easy for you and that her explanation was detailed. We really appreciate your feedback and hope you enjoy your time as our customer.
Kind Regards,
Alyson
Priya Patha good at door ,cheaper rates…
Priya Patha good at door ,cheaper rates was explained well
July 31, 2026
Unprompted review
Reply from Energia
Good Morning Thompson,
Thank you for taking the time you leave your review. It is great to hear that Priya was able to find the best rate available for you. We really appreciate your feedback and hope you enjoy your time as our customer.
Kind Regards,
Alyson
Priya Nathan was really kind and… helpful
Priya Nathan was really kind and helpful, so happy with her service today ❤️
July 31, 2026
Unprompted review
Reply from Energia
Good Morning Shauna,
Thank you for taking the time you leave your review. I am so happy to hear that Priya was very kind and helpful and provided you with great customer service. We really appreciate your feedback and hope you enjoy your time as our customer.
Kind Regards,
Alyson
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