Anthony has been great, he is always on hand to arrange my renewal but really pleased with the service after that, he doesn’t leave you after you have signed the contract. Not many brokers have a good... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would normally be skeptical about companies that offer to help with your energy, however I am very happy so far with how things have been. Charles has been my main point of contact and I cannot faul... See more
What a great experience I have had with an honest Mr. Mark Steer, grateful for the knowledge given and the brilliant saving our company had made by using Energy Bureau. This industry is harsh, and a... See more
I been using Mark Steer for more than a few years. I have always received a 5 star customer service. He is very honest, approachable, helpful and knowledgeable. I will continue to always reach out to... See more
Company details
Information provided by various external sources
At Energy Bureau, we pride ourselves on developing business energy services that benefits you and your business best. With support and hassle-free management of your business gas and electricity, our aim is to compare energy providers and find the best rates that will not only reduce your energy overheads, but ensure you’re making the most of the tariffs and services available to you.
Contact info
Unit C, Grange Business Park, Enderby Road, Whetstone, , LE8 6EP, Leicester, United Kingdom
- 0800 130 3412
- info@energybureau.co.uk
- energybureau.co.uk
4.7
Excellent
664 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service by Danny
Great service by Danny, big saving on both gas and electric for our plumbing business. Gave us the everything we needed to know with multiple options and explained in detail which deal would suit us best.
February 16, 2024
Unprompted review
Reply from Energy Bureau
Hi Matt Livesey
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
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Personal service without the pushiness
Chloe has been fantastic to work with in sourcing a new energy deal for our NHS organisation. She provided exactly what we were after, gave a really friendly, responsive and personal service and above all was not a pushy person making harassing calls for sales. Great service, thanks Chloe :)
May 8, 2024
Unprompted review
Reply from Energy Bureau
Hi MT
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Angela was very knowledgeable and…
Angela was very knowledgeable and helpful and gave me all the advice I needed.
May 8, 2024
Reply from Energy Bureau
Hi Paul Keefe
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Hadj was very helpful finding me the…
Hadj was very helpful finding me the best deal for my gas. There was no hassle involved and great to speak to someone who did not make me feel pressured.
Thanks
May 1, 2024
Unprompted review
Reply from Energy Bureau
Hi Customer
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Sam the energy man
Sam was really helpful and professional when we contacted about renewing are energy supply
May 3, 2024
Unprompted review
Reply from Energy Bureau
Hi Northy
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
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Why I chose to sign up with Sam.
I have been liasing with Sam for a couple of months now. He has been extremely patient, not pushy in any way but, every so often, popped an email across with rate changes if I had not been in communication. If I contacted him, he responded immediately. At the time the Partners decided they were ready to make a decision, I contacted Sam who set up everything I requested within 15 minutes for me to review and sign. Despite communicating on numerous occasions re current rates, he responded immediately. This is the reason that I wished to sign up with Sam an none of the other companies that had contacted me.
May 1, 2024
Unprompted review
Reply from Energy Bureau
Hi JULIE CUNNINGHAM
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Totally trustworthy and reliable!
Sam has been a godsend for me these last few months. With 3 energy contracts to juggle all ending at different times and a busy job he totally takes the hard work out of it for me. He is respectful and knowledgeable. A* all the way!!
May 3, 2024
Unprompted review
Reply from Energy Bureau
Hi Lisa A
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Fantastic
Daniel has sorted our energy contracts for years and always got us a fantatsic deal. If we ever have any questions or queries he's always available to answer them
May 1, 2024
Unprompted review
Reply from Energy Bureau
Hi Lords
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Fantastic Service - First time of dealing with Energy…
First time of dealing with Energy Bureau and I’m very impressed, Chloe Jackson’s industry knowledge was second to none, she broke down all my charges for my half hourly meter and went in to great detail about costings, after explaining the charges, she broke it all down and saved me a fortune. Thankyou Chloe.
May 2, 2024
Unprompted review
Reply from Energy Bureau
Hi Andy Cook
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
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Great service provided by Harj
Great service provided by Harj. Really appreciate the assistance and knowledge received.
April 30, 2024
Unprompted review
Reply from Energy Bureau
Hi Anna K
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Harj Rai seamed very professional
Harj Rai seamed very professional, confident and helpful. Before signing the paper work I've asked many questions and all of them were answered.
I think Energy Bureau could be proud having you.
Thank you Harj.
May 2, 2024
Unprompted review
Reply from Energy Bureau
Hi CITY HOPE CHURCH
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Angela was really efficient and helpful
Angela was really efficient and helpful, looking at energy prices is hard enough for your own property but for a business It was a bit overwhelming, especially with our current providers ringing constantly. She rang me to discuss things and wasn't pushy, all the prices she gave me where clear and easy to understand but also she showed me how much we could save.
April 24, 2024
Unprompted review
Reply from Energy Bureau
Hi Tracey OCallaghan
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Highly recommended
If you need any help with your business gas/electic look no further than contacting the energy bureau and their senior advisor Mr Sam Palmer. Sam has sorted out a very complex change over for us for which we are so grateful and has gone beyond the call of duty for this. Sam is the most helpful and genuine person and nothing is too much trouble for him, he gives good advice without being a high pressure pushy salesman. We were able to contact Sam at any time during business hours and he always returned our calls which is a rarity in this day and age. We would highly reccommend the enery bureau and Sam Palmer for the most sound advice and the best deals...thank you Sam.
April 29, 2024
Unprompted review
Reply from Energy Bureau
Hi MARILYN MAYHEW
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
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I have been dealing with Sam at Energy…
I have been dealing with Sam at Energy Bureau, I find him easy to talk to, he is clear and proactive. I feel like I am in safe hands
April 30, 2024
Unprompted review
Reply from Energy Bureau
Hi SR
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Timely and helpful advice
Sam gave us timely and helpful advice, and facilitated our migration to a new, better-value contract, We receive a lot of calls from energy/ service brokers, and Sam/ Energy Bureau is the first I have found to date that appreciates that energy contracts - though important - are not necessarily the top concern for a busy NHS GP Surgery. Recommended.
April 30, 2024
Unprompted review
Reply from Energy Bureau
Hi Hugh Weller-Lewis
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Excellent Service
Anthony was fantastic from start to finish, finding the best price he could for us and staying in contact frequently.
April 22, 2024
Unprompted review
Reply from Energy Bureau
Hi ncreer
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
I found Anthony McClintock very helpful…
I found Anthony McClintock very helpful and always got straight back to me with any questions i had.
April 29, 2024
Unprompted review
Reply from Energy Bureau
Hi lisa
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
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Reply from Energy Bureau
Hi Mariana
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Respond quickly and helpful.
April 27, 2024
Unprompted review
Reply from Energy Bureau
Hi Annette Pickering
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
Anthony is always really helpful and Informative.
Anthony is always really helpful and informative with the options I have to renew my energy contracts. I always feel I have options and we always have an honest discussion regarding my companies needs.
I have been using him since I started working here in 2020.
April 10, 2024
Unprompted review
Reply from Energy Bureau
Hi customer
Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.
At Energy Bureau, customer satisfaction is our top priority, and we are continuously striving to enhance the experience for our valued clients such as yourself.
We are thrilled to continue serving your business needs and are committed to providing you with the highest level of service for years to come.
Additionally, we appreciate your willingness to refer us to your business colleagues. Referrals are invaluable to us, and we will ensure that any potential clients you recommend receive the same level of dedication and expertise that you have experienced.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
#TeamEB
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