The service we had from Equilaw was faultless. They kept in contact with us.Initially we had a visit from a member of the staff ,she was excellent, she guided us through all the forms answering all o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Equilaw is a market leading and award winning firm of solicitors specialising in Equity Release. Recognised by financial advisers nationwide for our niche work and experience in this specialist area of law, Equilaw is acknowledged as one of the market leaders in this sector. Every case is handled by our in-house team, made up of expert lawyers and legal professionals. We offer clients in-depth guidance on the equity release product which has been recommended to them. In our experience, clients prefer to work with financial advisers who work closely with a leading solicitor in the field as it provides added confidence in the equity release process. We have always been unique, in that we are the only law firm which deals solely with legal advice and conveyancing for homeowners taking equity release. This enables us to give bespoke advice as to the details of the equity release plan and the legal obligations that attach to it. We do not tread on the toes of the adviser by recommending products or by discussing product suitability Since 2008 we have been consistently winning awards for our Equity Release service. Our most recent award was the winner of best conveyancer 2020, awarded by The Equity Release Awards. We have won best conveyancer at the Equity Release awards 11 times now.
1330 Montpellier Court, GL3 4AH, Gloucester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The communication was great and Isla Eddy and her colleagues outlined everything so was a fast faultless journey to our equity release

Reply from Equilaw
Very good service throughout and special thanks to our case manager Maisie Hughes for her constant support throughout.

Reply from Equilaw
Pleasant helpful staff. Efficient, understanding and patient with doddery old people!

Reply from Equilaw
Emily Yong was looking after us during our equity release we found her to be excellent in helping us with the process start to finish.

Reply from Equilaw
I applied for equity release (Lifetime mortgage) and Equilaw solicitor carry out
The application.
Ellie Davis case manager is a wonderful.perfect and well experienced
Regarding my lifetime mortgage.
Everything went very smooth.fast and without any stress and completed.
If I want to sell I definitely refer to her again .
I wish the very best and happiness for Ellie Davis

Reply from Equilaw
Leah and her colleagues always kept me informed stage by stage in a way I understood as opposed to legal terms

Reply from Equilaw

Reply from Equilaw
Olivia Bond is very professional and helpful and would highly recommend her.

Reply from Equilaw
Very professional and clear advice and instructions given. Many thanks to your staff.

Reply from Equilaw
All the staff are great, Maisie, my case manager kept me up to speed , I felt in control all through the process

Reply from Equilaw
I found Equilaw very professional - everything was done efficiently and exactly on time - I was made aware of all of the issues that I needed to consider at every stage and received good and accurate advice at every stage.
They were always available to speak to (during office hours) - all call backs were made within minutes.
I dealt with Leah Wright specifically for the majority of my interactions and all of the above refers to her.

Reply from Equilaw
Very efficient from start to finish.
Olivia Bond always returned calls, was pleasant and helpful.
Problems that did arise handled effectively.

Reply from Equilaw
Keeley Harris mcroberts has been extremely helpful and made rhetorical process rally easy.

Reply from Equilaw
Bethany Timms was extremely professional and was always quick to update. A very easy process thanks to Bethany.

Reply from Equilaw
Helped us both with out any pressure
To understand what we where doing
And gave us plenty of time to make
A informed decision

Reply from Equilaw

Reply from Equilaw
Leah and her team were all very polite, helpful and efficient

Reply from Equilaw
I was kept informed from the start.
Friendly and knowledgeable staff.
No.complaints at all .
Thank you .M Haywood

Reply from Equilaw
The attentive service provided by Emily Yong

Reply from Equilaw
We had an excellent experience with this law firm from start to finish. Their communication was outstanding—they kept us informed at every stage of the process and were always available to answer any questions we had.
A special mention goes to Maisie Hughes, who was exceptional throughout. She was professional, approachable, and ensured we always knew what was happening with our case. Her attention to detail and commitment to keeping us updated gave us real peace of mind.
What we particularly appreciated was the firm's understanding of our busy schedules. They were flexible, respectful of our time, and made the entire process as convenient and stress-free as possible. They were also consistently punctual and delivered on everything when promised.
We are extremely grateful for the excellent service we received and would highly recommend both Maisie Hughes and the firm to anyone seeking reliable, efficient, and client-focused legal support.

Reply from Equilaw
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.