ERIBÉ Knitwear Reviews 324

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, beautiful designs, and comfortable feel, often describing them as timeless and heirloom pieces. Many consumers appreciate the wide selection of styles, colors, and the overall craftsmanship of the knitwear. The ordering process is frequently highlighted as simple and the delivery service as remarkably fast, with many items arriving within days, even for international shipments. However, some customers also noted issues with product descriptions, specifically regarding material composition, with a few instances where items advertised as merino wool were labeled as lambswool upon arrival. There were also occasional concerns about the finishing of some garments, such as stitching quality and potential scorch marks, and a few people mentioned that the shape of their jumpers did not hold up over time.

What people talk about most

Product

People report positive experiences with product, praising the amazing designs, colors, and yarn quality, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the unbelievable quality, amazing... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Order

Consumers find the ordering experience to be positive. Many reviewers praise the simplicity of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more

Company replied

Rated 5 out of 5 stars

This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more

Company replied

Rated 5 out of 5 stars

The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more

Company replied

Rated 5 out of 5 stars

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more

Company replied


Company details

  1. Knitwear Manufacturer

Written by the company

ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Detiorating quality

This is the third Eribe piece which I’ve bought . My first cardigan I bought over ten years ago on Iona . It is beautifully soft . My second piece was the cape coat also soft but less so than the first . This third piece although still in your gorgeous colour combinations is made of a far inferior wool and is scratchy in comparison . I note it was made in Poland I wonder where the wool came from . Sadly this may be my last purchase .

August 30, 2024
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Reply from ERIBÉ Knitwear

Thank you for your feedback, and we're truly sorry to hear that your most recent ERIBÉ piece didn't meet your expectations. It's wonderful that you've been a loyal customer for over ten years, and we're glad to hear you enjoyed your previous purchases.

We take the quality of our materials very seriously, and we apologize if the wool in this third piece felt less soft compared to your earlier items.

We'd love to look into this further. If you'd like you can email us at shop@eribe.com - Team ERIBÉ

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Rated 5 out of 5 stars

Lovely sweater great colours

Lovely hooded sweater colours are as pictured . As suggested i sized up for loser fit , versatile and comfortable . Not worn yet but will soon given weather

August 28, 2024
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're glad to hear the colours are as pictured and that sizing up worked well for you. We hope you enjoy wearing it once the weather permits! - Team ERIBÉ

Rated 5 out of 5 stars

Lovely jumper great colour and quality

Lovely jumper great colour and quality. Efficient ordering and delivery.
Thank you

August 28, 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We’re delighted you love the jumper and found the ordering and delivery efficient. - Team ERIBÉ

Rated 5 out of 5 stars

Fabulous product

Fabulous product, swiftly dispatched
.

August 28, 2024
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Reply from ERIBÉ Knitwear

Thank you for the great feedback! - Team ERIBÉ

Rated 5 out of 5 stars

Satisfaction guaranteed

Clearly laid out web site.Excellent quality of goods. Prompt service.

August 27, 2024
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're pleased to hear that you found our website easy to navigate. Enjoy your new knitwear! - Team ERIBÉ

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Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate. The jumper is fantastic.

August 26, 2024
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Reply from ERIBÉ Knitwear

Thanks for your feedback! We’re glad you found our website easy to use. Enjoy your new knitwear! - Team ERIBÉ

Rated 5 out of 5 stars

Eribe Corry tank top

I already know this product and the items I ordered this time were of similar excellent quality. The S/M size is quite a generous fit for the S - I am not sure whether it comes in an XS/S but that might be better for a normal size 8 person but it is perfectly OK as it is a layering garment!
Very impressive speedy service - it arrived after only a few days from Scotland to Ireland. Many thanks

August 19, 2024
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We’re delighted to hear that the quality of the items met your expectations and that you were impressed with the speedy service. We’ll take note of your suggestion regarding sizing. Many thanks for your support! - Team ERIBÉ

Rated 5 out of 5 stars

Love my new sweater

Love my new sweater! I saw it in a store in Lenox MA that did not carry xs so I searched online - sweater was delivered quickly, price was fair for the quality and design. I love finding sweaters that you won’t find everywhere in the US!

August 5, 2024
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Reply from ERIBÉ Knitwear

Thanks for your kind words about our quality and design. It’s great to hear you found a unique piece with us! - Team ERIBÉ

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Rated 5 out of 5 stars

Cutest EVER

I love Eribe so much I literally bought a sweater on a 100F day in the summer

July 31, 2024
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Reply from ERIBÉ Knitwear

Thank you for the love! We're so happy to hear you're a big fan—even in the summer heat! 😄 Can't wait for you to enjoy your sweater when it cools down! - Team ERIBÉ

Rated 5 out of 5 stars

Gorgeous sweater

The sweater is absolutely beautiful ! The colours are gorgeous . It arrived quickly / DHL seems to be best courier .
I will definitely buy more of your products

July 29, 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're so happy you love the sweater and colours. Great to hear DHL delivered quickly too. Enjoy your new knitwear! - Team ERIBÉ

Rated 5 out of 5 stars

What a beautiful sweater

What a beautiful sweater, beautifully made and detailed in the softest of yarn! Love the colours and the fit is perfect. I appreciate the super-fast shipping; I bought one as a gift for a friend in Scotland which arrived within 2 days to a remote address, the other for myself in Australia arrived in a week! This is my 3rd Eribe purchase, and will not be my last. These items will stand the test of time in terms of quality and style.

July 28, 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you so much for your wonderful feedback! We're thrilled you love the sweater, colours, and fit, and that both orders arrived quickly. We truly appreciate your continued support! 😊 - Team ERIBÉ

Rated 5 out of 5 stars

Beautiful knitwear and friendly

Beautiful knitwear and friendly, helpful staff

July 17, 2024
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Reply from ERIBÉ Knitwear

Thank you for your lovely feedback! We're so glad you love the knitwear and had a great experience with our customer care. We hope to see you again soon! 😊 - Team ERIBÉ

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Rated 5 out of 5 stars

Quick and easy to order and super fast…

Quick and easy to order and super fast delivery thank you !

July 15, 2024
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We're glad to hear that you had a quick and easy ordering experience and that your delivery was super fast. Enjoy your new knitwear! - Team ERIBÉ

Rated 5 out of 5 stars

near to my needs

Asked questions are responded immediatelay - qualitiy is adequate - I love éribe clothes

July 1, 2024
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're glad you love our knitwear and appreciate our customer service team! - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

So easy to Order Online.

So easy to Order Online.
Nice email from the Company was lovely to receive as well.

July 1, 2024
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Reply from ERIBÉ Knitwear

Thank you! We're glad you found the ordering process on our website easy and enjoyed our email! - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

Awesome service

Awesome service
Beautiful knitwear

June 24, 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We hope you love your new knitwear for years to come. - Team ERIBÉ 🐑🧶

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Rated 5 out of 5 stars

High quality knitwear

High quality knitwear, soft and cosy to wear, attractive designs, prompt delivery.

July 1, 2024
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Reply from ERIBÉ Knitwear

Thank you for your wonderful review! We're delighted you love the quality, comfort, and design of our knitwear, as well as our speedy delivery service. - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

Have 4 Eribe sweaters and love them all

Sweaters were delivered in prompt fashion

June 5, 2024
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Reply from ERIBÉ Knitwear

Thank you for supporting us and being an ERIBÉ fan! We are glad you love all 4 of your ERIBÉ sweaters. - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

Beautiful Knitwear

Beautiful Knitwear, these lovely knits will last for years .l have a cardigan and a sweater really pleased

June 5, 2024
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Reply from ERIBÉ Knitwear

Thank you for your lovely review! We hope your knitwear brings you joy for years to come. - Team ERIBÉ 🐑🧶

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