ERIBÉ Knitwear Reviews 324

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, beautiful designs, and comfortable feel, often describing them as timeless and heirloom pieces. Many consumers appreciate the wide selection of styles, colors, and the overall craftsmanship of the knitwear. The ordering process is frequently highlighted as simple and the delivery service as remarkably fast, with many items arriving within days, even for international shipments. However, some customers also noted issues with product descriptions, specifically regarding material composition, with a few instances where items advertised as merino wool were labeled as lambswool upon arrival. There were also occasional concerns about the finishing of some garments, such as stitching quality and potential scorch marks, and a few people mentioned that the shape of their jumpers did not hold up over time.

What people talk about most

Product

People report positive experiences with product, praising the amazing designs, colors, and yarn quality, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the unbelievable quality, amazing... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Order

Consumers find the ordering experience to be positive. Many reviewers praise the simplicity of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more

Company replied

Rated 5 out of 5 stars

This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more

Company replied

Rated 5 out of 5 stars

The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more

Company replied

Rated 5 out of 5 stars

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more

Company replied


Company details

  1. Knitwear Manufacturer

Written by the company

ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Perfect quality

Perfect quality. Quick delevery. Price ok. I love the sweater!

June 12, 2024
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Reply from ERIBÉ Knitwear

Thank you for your review! We're thrilled you love the sweater and appreciate our quality and quick delivery. - Team ERIBÉ 🐑🧶

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Rated 5 out of 5 stars

Quality of the Corry jumper

Quality of the Corry jumper, ease of ordering and delivery.
I have other Corry jumpers and regularly have them dry cleaned and , despite frequent wearing they always look new.

June 10, 2024
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Reply from ERIBÉ Knitwear

Thank you for your wonderful review! We're delighted to hear you appreciate the quality and get lots of wear out of our Corry jumpers. We hope they become a stable in your wardrobe for years to come! - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

The colors

The colors, though ... I love that so many of the sweaters come in shorter and longer versions, though I really wish there were a long-long cardy. The colors are even more magnificent in real life, which is why I just keep ordering!

June 3, 2024
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Reply from ERIBÉ Knitwear

Thank you for your review! We're thrilled to hear you love the colours of our sweaters, our design team has a great eye! There is a new Alpine Coat available at our stockists currently, it is a longer Alpine style with buttons. Give us an email at shop@eribe.com and we would be more than happy to send you some more information. - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

Beautiful, quality sweaters, prompt service

After admiring Eribe sweaters in a shop, I ordered two online. They arrived within a few days. They are beautiful and well-made. Very pleased with the sweaters and with the quick shipping!

June 3, 2024
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Reply from ERIBÉ Knitwear

Thank you so much for your kind review! We're delighted to hear that you are pleased with your new sweaters. It's wonderful to know that they arrived quickly.

We appreciate your support and hope you enjoy wearing your new sweaters! - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

Beautiful design and great fit

The sweater is beautiful and the fit is great for a person of my size (small). I love all the color options. It feels traditional Nordic and modern at the same time,

May 29, 2024
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Reply from ERIBÉ Knitwear

Thank you for your fantastic review! We're thrilled to hear it fits perfectly for your size. We're glad you appreciate our vast range of colour options! We release new colours every year, we hope to continue to give you joy through colour! - Team ERIBÉ 🐑🧶

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Rated 5 out of 5 stars

Very nice jumper

Very nice jumper, saw it a few years ago in Kirkwall and have always wanted to buy one. The shipment arrived very quickly and the entire process was exemplary.

May 6, 2024
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Reply from ERIBÉ Knitwear

Thank you for your lovely review! We're thrilled you love your jumper and that the process was smooth. Enjoy your ERIBÉ Knitwear! - Team ERIBÉ 🧶🐑

Rated 5 out of 5 stars

Great quality

Great quality
Efficient service

May 13, 2024
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Reply from ERIBÉ Knitwear

Thank you for the great review! Enjoy your ERIBÉ Knitwear! Should you need us, feel free to contact us at shop@eribe.com. - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

I love my new sweater

I love my new sweater! Great quality and will last forever!

May 8, 2024
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Reply from ERIBÉ Knitwear

We're thrilled to hear that you've found your new favourite sweater! If you ever need anything else, don't hesitate to reach out. Enjoy your sweater! - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

Beautiful dress and quick shipping

The Montrose dress is beautiful and so well made. Shipping to USA was just a few days—impressive!

May 7, 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're thrilled you love the Montrose dress. It's great to hear the shipping was speedy to the USA. We hope it brings you lots of joy! - Team ERIBÉ 🐑🧶

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Rated 5 out of 5 stars

This invoice went fast and to the…

This invoice went fast and to the point! Thank you for your efficiency.
The cardigan is just perfect!! The colours blend beautifully, as always, and one never tires of looking at the intricate pattern!

May 6, 2024
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Reply from ERIBÉ Knitwear

Thank you for your wonderful feedback! We're thrilled to hear that you found the invoicing process efficient and that you're pleased with your cardigan. It's fantastic to know that you appreciate the intricate pattern of our designs. We hope you continue to enjoy your ERIBÉ Knitwear for many years to come! If you ever need anything else, don't hesitate to reach out. Happy wearing! - Team ERIBÉ 🧶🐑

Rated 4 out of 5 stars

I love Eribe but unfortunately this…

I love Eribe but unfortunately this time the jumper was too big although sizing up was recommended.
An expensive mistake having to send it back and pay return postage!!
They were quick to refund but I’d think twice about ordering on line again as postage was expensive both ways!!

April 11, 2024
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're sorry to hear about the sizing issue you experienced with your jumper. We understand how frustrating it can be when recommendations don't align with expectations. We appreciate your understanding regarding the return process and are glad to hear that you found our refund process quick. We're constantly working to improve our sizing guidance and shipping options, and we hope you'll consider giving us another chance in the future. If you have any further concerns, please feel free to reach out to us at shop@eribe.com. - Team ERIBÉ 🧶🐑

Rated 4 out of 5 stars

Fast and prompt delivery

Fast and prompt delivery. But the choices are not as good.

April 12, 2024
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Reply from ERIBÉ Knitwear

Thank you for your review! We're glad to hear that you were satisfied with our fast and prompt delivery service. We're sorry to hear that you found delivery our choices lacking. If there are specific items or styles you'd like to see more of, please feel free to let us know at shop@eribe.com. Your input helps us improve! - Team ERIBÉ 🧶🐑

Rated 5 out of 5 stars

I love Eribe

I love Eribe, and always look forward to going to Melrose on our visits back to Scotland. When I'm home in NZ I get my Eribe Fix from Belle Bird in Dunedin or order it online.
I'm coming to Melrose in June and I can't wait to visit! Cheers

April 2, 2024
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We're thrilled to hear that you love our brand and that you make a point to visit us when you're in Scotland or get your ERIBÉ fix from Belle Bird in Dunedin. We can't wait to welcome you back to Melrose in June! If there's anything special you're looking forward to seeing or any way we can enhance your visit, please don't hesitate to let us know. Safe travels, and we'll see you soon! - Team ERIBÉ 🧶🐑

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Rated 5 out of 5 stars

Luxury knitwear from fabulous designer

Unfortunately the sweater I chose was not in stock in my size and the colour I wanted, online stick not up to date but a very swift apology came from Eribe and included a discount to make amends so I purchased my second alpine cardigan! Love them!

April 1, 2024
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Reply from ERIBÉ Knitwear

Thank you for sharing your experience with us! We're sorry that the sweater you initially chose wasn't available in your size and preferred colour. We appreciate your understanding and are glad to hear that you received great customer service. We're delighted that you ended up purchasing your second alpine cardigan and that you love it! If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

beautiful products

beautiful products, arrived in New Zealand promptly. Fit and quality are absolutely perfect. Highly recommended

April 1, 2024
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Reply from ERIBÉ Knitwear

Thank you for your glowing review! We're thrilled to hear that you found our products beautiful and that they arrived promptly to you in New Zealand. It's wonderful to know that the fit and quality of your purchase are absolutely perfect. Your recommendation means a lot to us! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. - Team ERIBÉ 🧶🐑

Rated 5 out of 5 stars

Beautiful quality, craftsmanship & design

I have several jumpers and cardigans made by Eribe. They are of the finest quality wool and craftsmanship. The prices are fair for the quality and unique designs. I wear them all the time — they are perfect for Scottish weather year-round. So glad I discovered them.

April 1, 2024
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Reply from ERIBÉ Knitwear

Thank you for your glowing review! We're delighted you appreciate the quality, craftsmanship, and unique designs of our jumpers and cardigans. It's wonderful to hear they've become wardrobe staples, perfect for Scottish weather year-round. We're glad you discovered us too! If you need anything else, just let us know. - Team ERIBÉ 🐑🧶

Rated 5 out of 5 stars

Lovely garment

Lovely garment, good delivery system

March 28, 2024
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're thrilled to hear that you love your garment and that you found our delivery system efficient. If you have any further questions or need assistance, please don't hesitate to reach out. - Team ERIBÉ 🧶🐑

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Rated 5 out of 5 stars

I love love love my Eribe cardigans

I love love love my Eribe cardigans. I own three and plan to buy more next winter. Every time I wear them I get compliments. They are well made and stunning colors and patterns that you don’t get anywhere else. Each piece is a treasure in my wardrobe. They are more expensive than Id typically spend on a piece of clothing but I can tell they will last a lifetime.

March 23, 2024
Unprompted review
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Reply from ERIBÉ Knitwear


Thank you so much for your glowing review! We're thrilled to hear that you're loving your ERIBÉ cardigans and that they've become such cherished pieces in your wardrobe. Our team takes great pride in crafting high-quality knitwear with unique colors and patterns, so it's wonderful to hear that you appreciate the attention to detail that goes into each piece. We understand that our products may be an investment, but we're confident that their durability and timeless style make them worth it. We look forward to welcoming you back next winter and helping you add even more treasures to your collection! - Team ERIBÉ 🧶🐑

Rated 5 out of 5 stars

Easy to order and very quick delivery!

Easy to order and very quick delivery!
Beautiful cardigan and true to size.
Natural British wool is so comfortable to wear. Thank you ERIBE!

February 26, 2024
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Reply from ERIBÉ Knitwear

We're thrilled you found ordering easy and enjoyed our quick delivery! Thanks for the feedback on the beautiful cardigan and the comfort of British wool. We appreciate your support! - Team ERIBÉ 🐑🧶

Rated 2 out of 5 stars

Nearly didn't get it

The goods are lovely, but the address label had my name and the town, and nothing else. Not a lot of use, and the potential loss of a garment costing £165!! Fortunately I had submitted my phone and email, and the courier got in touch. But your packers need to up their game.

March 6, 2024
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Reply from ERIBÉ Knitwear

We apologize for the inconvenience caused by the incomplete address label on your package. We'll address this with our packing team to ensure improvements. We're glad the courier reached out and your order was delivered safely. Thank you for your feedback and patience. - Team ERIBÉ 🧶🐑

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