While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,215 reviews, reviewers overwhelmingly had a great experience with this company, praising the quality of their service and products. Customers consistently highlight the professionalism and efficiency of the staff, noting their punctuality, hard work, and thorough cleanup after installation. Many appreciate the detailed explanations from sales representatives and the overall smooth process from start to finish. However, some customers also noted concerns regarding the pricing, finding it to be on the higher side, though many felt the quality justified the cost. A few other people also felt that the sales approach was a bit aggressive or that there were issues with the initial installation quality and subsequent cleanup.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, courtesy, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of materials used, such... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their new roofs,... See more

Price

Customers consistently note ambiguous experiences with price, with many finding the cost of services, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Erie fixed our garage roof and finally it is safe and dry again. They also fixed a joist or two that I didn't even realize were broken! The roof had a few holes in it after, I don't honestly... See more

Rated 5 out of 5 stars

Getting a new roof is a major investment. I did not want to do it on the cheap nor be taken advantage of. I made a great decision selecting Erie Home. From my initial meeting with a customer represen... See more

Company replied

Rated 5 out of 5 stars

I made the right decision when I chose Erie Home for my roofing project. A sales consultant and roofing specialist visited my home to consult with me and educate me on the damage to my roof, Erie Home... See more

Rated 5 out of 5 stars

Excellent job unbelievable workers they left the yard cleaner than when they found it … to be honest I didn’t care for the price but you get what you pay for … couldn’t be happier.. better materials a... See more


Company details

  1. Roofing Contractor

Written by the company

Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer delight

My experience with Erie Home went beyond customer satisfaction to customer delight . Within a few days of discovering a roof leak, the roof was evaluated, a very good roof product for our area chosen, a start schedule confirmed, and financing agree. The work crew arrived early, and roof replaced as planned. Cleanup was thorough.

April 8, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Everyone involved

Everyone involved, did an awesome job on the roof. The quote was exactly what they said it would cost to replace the roof. The crew were impressive and efficient. They were able to complete the work in one day and have everything cleaned up.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great products and great teams, they do exactly what they say and even go beyond.

Erie Home is one of the most professional companies I have had the pleasure to do business in along while. From the sales presenters, finance, installation and quality of the product and clean up the teams were excellent. Well trained with on going training every year made the new roof a breeze it not only looks great but will stay that way in the future.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone was very professional and kind…

Everyone was very professional and kind and everything that was talked about in interview happened as we discussed. Their cleaning was very organized and professional, they brought brooms, a leaf blower, and wheel barrows just to name a few used to clean it.

April 17, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My experience with Erie Home was was…A +

My experience with Erie Home was was excellent. The two young men that came out to our home were very friendly, fun to talk with and knowledgeable about there products. The roof inspection was thorough and explained the problems that were found and so glad we had it done. We decided to go with the shingles and with in 2 1/ 2 days from the time the materials were delivered the crew showed up and they were excellent we had a new roof. They did a wonderful job cleaning up going around with a magnet cleaning up any nails that had fallen. I had a couple questions later and called the service manager, he was prompt in answering my call, very friendly and explained the answers to my questions with out any hesitation. Very happy and satisfied with my whole experience with the company and love my new roof.

March 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The sales people were great and…

The sales people were great and courteous and the installers were quick, efficient , and cleaned up well, and the fallowing day the gentleman came and picked up the dumpster and signed off the paperwork. Everything seems to be ok except for the rock style flashing.

May 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good company to work with

Good company to work with. Their estimate was a bit higher than some other roofing companies, but I believe the materials they use are of better quality.

April 7, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Erie Homes Teams

The sales guys were very friendly and accommodating. They found a finance company that could get a payment that we could pay. Good communication from all areas of the company.
The 7/8 man team showed up on time and were fast in completing the job in one day. They cleaned up quickly and had all the nails and scraps cleaned up. Answered all our questions and always aware of what was going on around them.

April 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look