Erie Home Reviews 

3,587
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and politeness of the staff, from sales to installation crews. Many people are impressed with the high quality of the products used and the superior workmanship, resulting in amazing and well-constructed roofs. The efficiency of the work, often completed in a timely manner and even quicker than expected, along with thorough clean-up, is frequently mentioned as a significant positive aspect. However, some customers also noted concerns regarding the price, which they felt was high, and occasional issues with debris removal not fully adhering to contract terms. A few other people also felt that there were discrepancies regarding the use of subcontractors, despite the installation quality being good.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the professionalism and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Quality

Consumers find quality to be positive, with many reviewers highly recommending the materials and workmanship,... See more

Product

Customers consistently express satisfaction with the product, highlighting its quality and appearance. Many... See more

Price

People report ambiguous experiences with price, with many reviewers finding the cost to be high or expensive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Crew arrived at 7:30 AM started tenting the front of home and stripping of roof. They also covered in-ground pool. Protection from old shingles and nails. With exception of short break in morning,... See more

Company replied

Rated 5 out of 5 stars

My experience with Erie Home was exceptional from start to finish. The sellers were very helpful from the inspection of my old slate roof to the financing of my new Fiberglass Roofing System. They wer... See more

Company replied

Rated 5 out of 5 stars

Would consider Erie Home as a great communicator. They responded when I first called within 5 minutes. They sent out a sales person within 3 days since I called Friday. They started the job the follow... See more

Company replied

Rated 5 out of 5 stars

My roof turned out amazing. I have every confidence it will benefit me for years to come. The products used on my roof are exceptional. Everyone I worked with from start to finish, including the roo... See more

Company replied


Company details

  1. Roofing Contractor

Written by the company

Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(3,587)

1,093 reviews in the last 12 months

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Rated 5 out of 5 stars

A great experience

My roof turned out amazing. I have every confidence it will benefit me for years to come. The products used on my roof are exceptional. Everyone I worked with from start to finish, including the roofing crew, were extremely professional & courteous. I'm so thankful I chose Erie Home to install this very important upgrade to my house. The other thing that I highly regard is customer service. All my questions before, during, and after installation, have been taken seriously and respectfully answered. Thank you.

May 24, 2026
Unprompted review
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Reply from Erie Home

Hi, Sherry. These words go a long way, it motivates us to work even harder, thank you for the review!

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Rated 5 out of 5 stars

New roof on house

The field representative was very helpful and patient. Great product and great customer service and great roofing crew. We love our new roof.

May 22, 2026
Unprompted review
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Reply from Erie Home

Hi, Edwin. Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Prompt and detailed in all aspects…

Prompt and detailed in all aspects great to do business with a reliable company

May 26, 2026
Unprompted review
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Reply from Erie Home

Hi, Leland. We appreciate the kind words and are glad we could provide you with a positive experience!

Rated 5 out of 5 stars

Highly recommend

Good morning. I would highly recommend Erie home to install your roof .They were on time did a tare off and replaced the new roof in one day. The roofers cleaned up so well you could not tell they where hear . Very pleased with the install

May 5, 2026
Unprompted review
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Reply from Erie Home

Hi, William. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

We were able to get our roof done in…

We were able to get our roof done in one day. They were efficient and even completed the job in the pouring rain. We are completely satisfied with the job.

May 19, 2026
Unprompted review
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Reply from Erie Home

Hi, Clifford. These words go a long way, it motivates us to work even harder, thank you for the review!

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Rated 5 out of 5 stars

Tear down and new roof in one day!!!!

Tear down and new roof in one day!!!!! I had awnings that were attached to the roof and they facilitated their removal and return to my roof. Professional and really easy to deal with—I highly recommend speaking with them before making any decisions. I really learned a lot that was integral to my decision to contract with Erie Home regarding the materials they use versus others. My team was extremely informative and I felt comfortable in their care.

May 18, 2026
Unprompted review
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Reply from Erie Home

Hi, Susan. We are thrilled to learn that you had a positive experience with us!

Rated 5 out of 5 stars

Awesome company

Awesome company. Top quality materials, excellent workmanship.
I would recommend them to anyone needing a roof to last more than 10 years.

May 18, 2026
Unprompted review
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Reply from Erie Home

Hi, Heather. Thank you so much for leaving us an A+ review!

Rated 5 out of 5 stars

The Erie team was excellent to work with

The Erie team was fast, efficient, and followed through on everything they said they would. We contacted them with a leaking roof, they were out to the house within a day and the roof solution was executed within a few more. The process was clearly layed out and they executed on every detail.

April 17, 2026
Unprompted review
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Reply from Erie Home

Hi, Bruce. Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Erie Roofing

They arrived at 7:00 am to start work. By 4:15 they left. The dumpster was full and was taken away. The yard was gone over 4-6 times with a magnetic roller. They left the remaining supplies that had been delivered. It was fast and clean. Wonderful job!!!

May 8, 2026
Unprompted review
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Reply from Erie Home

Hi, Evan. We appreciate the kind words and are glad we could provide you with a positive experience!

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Rated 4 out of 5 stars

the roof was full priced but the…

the roof was full priced but the materials and the warrantee far outshined the cost. the service and the people were top shelf. the cleanup was very good and complete. when they left everything was fine. i feel they did a very good job!

May 12, 2026
Unprompted review
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Reply from Erie Home

Hi, Paul. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

We love our new roof

We love our new roof. From the start of picking out the color until the finish product was installed the workers were prompt, polite and hard working. Very knowledgeable of the product and would highly recommend.

March 25, 2026
Unprompted review
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Reply from Erie Home

Hi, Barbara. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 5 out of 5 stars

They were quick and neat.Nice…

They were quick and neat.Nice cleanup,and friendly staff and foreman.Gave answers to questions asked.Made the financing very easy and thoughtful.Thanks!

May 5, 2026
Unprompted review
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Reply from Erie Home

Hi, James. We are thrilled to learn that you had a positive experience with us!

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Rated 5 out of 5 stars

The salesmen were kind of hard sell

The salesmen were kind of hard sell. I wanted to get more quotes and ended up going with Erie Home for a new roof. I was a little nervous about “what I got myself into”! The whole thing went well and the outcome was awesome. I love the new roof. There was a massive amount of debris from stripping off 2 layers of roof. The workers all worked hard to clean it up and install the roof. The roof was inspected continuously for quality of installation. All in all I have no complaints.

May 17, 2026
Unprompted review
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Reply from Erie Home

Hi, Debbie. Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. Work was done in a day with no inconvenience to us. Exceptional clean up and very courteous workers

May 7, 2026
Unprompted review
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Reply from Erie Home

Hi, Herbert. Thank you so much for leaving us an A+ review!

Rated 5 out of 5 stars

They got it done in one day and was a…

They got it done in one day and was a good group of guys. Roof looks great. They did an excellent job with cleanup. I would recommend to friends and family

May 21, 2026
Unprompted review
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Reply from Erie Home

Hi, Charles. We appreciate the kind words and are glad we could provide you with a positive experience!

Rated 5 out of 5 stars

Cleaned and sealed crawlspace

They came and did work on our crawlspace. They did a good job and cleaned up after they were done. No issues with scheduling or with the quality of the work.

May 6, 2026
Unprompted review
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Reply from Erie Home

Thank you for taking the time to submit a review, we really appreciate it!

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Rated 4 out of 5 stars

Everything was done within a few weeks

Everything was done within a few weeks. From start to finish was an easy process.

April 25, 2026
Unprompted review
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Reply from Erie Home

Hi, Karen. We appreciate the kind words and are glad we could provide you with a positive experience!

Rated 5 out of 5 stars

Great Job

They went right to work. Cleaned up very well.

April 30, 2026
Unprompted review
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Reply from Erie Home

Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

The experience was great.

The experience was great, everything went smoothly and efficient. This was from the first meeting to the roofing. Everyone was friendly and kind. Erie did a great job. Once we signed the next week they came and did the roof. Fast convenient and efficient. Great company

May 6, 2026
Unprompted review
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Reply from Erie Home

Hi, Darlene. These words go a long way, it motivates us to work even harder, thank you for the review!

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