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Review summary

Created with AI, based on recent reviews

Considering 1,215 reviews, reviewers overwhelmingly had a great experience with this company, praising the quality of their service and products. Customers consistently highlight the professionalism and efficiency of the staff, noting their punctuality, hard work, and thorough cleanup after installation. Many appreciate the detailed explanations from sales representatives and the overall smooth process from start to finish. However, some customers also noted concerns regarding the pricing, finding it to be on the higher side, though many felt the quality justified the cost. A few other people also felt that the sales approach was a bit aggressive or that there were issues with the initial installation quality and subsequent cleanup.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, courtesy, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of materials used, such... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their new roofs,... See more

Price

Customers consistently note ambiguous experiences with price, with many finding the cost of services, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Erie fixed our garage roof and finally it is safe and dry again. They also fixed a joist or two that I didn't even realize were broken! The roof had a few holes in it after, I don't honestly... See more

Rated 5 out of 5 stars

Getting a new roof is a major investment. I did not want to do it on the cheap nor be taken advantage of. I made a great decision selecting Erie Home. From my initial meeting with a customer represen... See more

Company replied

Rated 5 out of 5 stars

I made the right decision when I chose Erie Home for my roofing project. A sales consultant and roofing specialist visited my home to consult with me and educate me on the damage to my roof, Erie Home... See more

Rated 5 out of 5 stars

Excellent job unbelievable workers they left the yard cleaner than when they found it … to be honest I didn’t care for the price but you get what you pay for … couldn’t be happier.. better materials a... See more


Company details

  1. Roofing Contractor

Written by the company

Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Timely roof install after contract

Timely roof install after contract. Great job; clean up was done to perfection. Materials used were better than the average cheap install. I am confident that this roof will last 30+ years.

April 8, 2026
Unprompted review
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Reply from Erie Home

Hi, John. Thank you so much for leaving us an A+ review!

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Rated 5 out of 5 stars

Professional service and peace of mind

Everyone we spoke to was professional and knowledgeable. We had a complete roof installation. They removed all the old roof and bad decking boards and completely replaced them. They installed a new metal shingle roof that has a 50 year warranty. It is expensive, but we won't ever have to worry about replacing our roof again. They cleaned up everything and I only found a few nails they missed. They were on time and the timeline for everything was clearly laid out.

We are very happy with the outcome and how our roof looks. Our neighbors have taken notice as well.

April 11, 2026
Unprompted review
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Reply from Erie Home

Hi, Jen. Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

So happy with our new roof

We replaced our roof with Erie Homes and could not be happier. It updated our home and the job was complete in 2 days! We have a 5800 sq foot roof! The whole crew were very professional and easy to work with.

March 23, 2026
Unprompted review
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Reply from Erie Home

Hi, Teen. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

Very professional crew

Very professional crew. Showed up on time, answered all my questions, cleaned up thoroughly when completed. The metal roofing system by Erie Homes is outstanding! Totally changes the character and curb appeal of my home. Got lots of compliments and inquiries from neighbors about the new roof. Highly recommend the product and Natalie’s crew for installation. Well worth the investment!

April 8, 2026
Unprompted review
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Reply from Erie Home

Hi, Edward. These words go a long way, it motivates us to work even harder, thank you for the review!

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Rated 5 out of 5 stars

Erie Home roofing

Erie Home did an amazing job on replacing my old slate roof with a stone-coated metal roof.
I’m very pleased with their work. Thanks Erie Home.

April 8, 2026
Unprompted review
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Reply from Erie Home

Hi, Lisa. We appreciate the kind words and are glad we could provide you with a positive experience!

Rated 5 out of 5 stars

Great experience with Erie home

Great experience with Erie home. Between the professionalism and speed the job was done in. Very happy with the way everything turned out looks like a whole new basement.

April 6, 2026
Unprompted review
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Reply from Erie Home

Hi, Cody. Your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Job well done

Job well done. Neat & clean. Good company.

March 19, 2026
Unprompted review
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Reply from Erie Home

Hi, Walter. Thank you so much for leaving us an A+ review!

Rated 5 out of 5 stars

I was impressed by the efficiency & teamwork

I was really impressed with the quality of work- the efficiency-the cleanup & the team work performed by Erie Metals.
The crew arrived in my driveway @ 9:25AM-(15mins early) & pulled out @ 3:55PM My roof was completely done-the construction mess was all cleaned up & my roof looks amazing!I would definitely recommend Erie Metals !

April 6, 2026
Unprompted review
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Reply from Erie Home

Hi, Marty. We are thrilled to learn that you had a positive experience with us!

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Rated 5 out of 5 stars

The roof materials that they use on my…

The roof materials that they use on my roof are really nice. I really like the insulation material they used on the decking. They did the job really in 1 day. The next day was just a little finishing up touches. I think the warranty is the best part of the deal.

April 7, 2026
Unprompted review
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Reply from Erie Home

Hi, Jean. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 5 out of 5 stars

Over all great experience with company…

Over all great experience with company from start to finish ! Would highly recommend their products and service!

March 18, 2026
Unprompted review
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Reply from Erie Home

Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

It was done same day and by the time…

It was done same day and by the time they left it was like they where never there. They cleaned up and did basic repairs without raising the quote.

March 20, 2026
Unprompted review
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Reply from Erie Home

Hi, Dominic. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

My experience with this company was…great

My experience with this company was great. The salesman was very knowledgeable, nice. I was most impressed by the salesman not pressure me into buying what I couldn’t afford. The team was very nice, an did a great job with the installs. They answered my questions. And did a great job cleaning up after the work was completed. I will recommend this company to others.

March 25, 2026
Unprompted review
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Reply from Erie Home

Hi, Claudette. Thank you for taking the time to submit a review, we really appreciate it!

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Rated 5 out of 5 stars

They explained the progress of the job…

They explained the progress of the job step by step. There crew was amazingly efficient. The final product has definitely improved the looks of my home...

March 23, 2026
Unprompted review
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Reply from Erie Home

Hi, Al. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Professional from start to finish!

Professional from start to finish using superior materials. The guys worked through unfavorable weather conditions. I also have Yankee gutters which some companies won't work on. Completely satisfied.

December 29, 2025
Unprompted review
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Reply from Erie Home

Hi, Jeff. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

The staffs arrived on time and prepared…

The staffs arrived on time and prepared tarps around my house for easy cleaning. They finished by end of the day. The place was inspected for any waste. Great job.

April 9, 2026
Unprompted review
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Reply from Erie Home

Hi, Norman. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 5 out of 5 stars

Very professional

Very professional, clean courteous crew. Got roof done in a very timely manner.

March 24, 2026
Unprompted review
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Reply from Erie Home

Hi, Dwayne. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Rated 5 out of 5 stars

Erie Home a Positive Experience

The representatives of Erie Home were very friendly and helpful! The crew was quick and efficient, and were considerate of our home as they worked!

March 31, 2026
Unprompted review
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Reply from Erie Home

Hi, Bonnie. We are thrilled to learn that you had a positive experience with us!

Rated 5 out of 5 stars

Roof

The salesman knew his stuff. Showed me in the attic and then pictures of bad places that I was unaware of. The crew was large tore it off and put the new roof back on in 1 DAY. Amazing company.

March 23, 2026
Unprompted review
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Reply from Erie Home

Hi, Dan. Thank you so much for leaving us an A+ review!

Rated 5 out of 5 stars

Very good experience

The salesman was very knowledgeable and helpful with making our decision. The installation workers were great. They were very respectful of the property and cleaned up everything when done. We were very pleased with the experience.

March 23, 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Heide. Your feedback is highly appreciated. Thank you for the review!

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