Erozul Reviews 375

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their durability and functionality. Many people appreciate the fast shipping and efficient service, noting that items often arrive on time or even earlier than expected. The products are frequently described as well-made, sturdy, and effective for their intended purpose, with several consumers expressing satisfaction with their purchases. However, some customers experienced issues with their orders, including delayed shipments or missing components like carabiners. A few reviewers also mentioned that certain products, specifically jars, did not live up to their "smell-proof" claims. Additionally, a small number of people received damaged items during the shipping process.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the quality, durability, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products, describing them... See more

Order

People report ambiguous experiences with their orders. Some consumers praise the fast shipping, minimal... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast shipping,... See more

Based on these reviews

Rated 4 out of 5 stars

I love everything about my bag except right around the zipper area my dank still smells through.

Company replied

Rated 4 out of 5 stars

This is the second time I purchased the Nano bag. First time I got a carabiner with my purchase. I didn't get a carabiner with this purchase. Lost a star for that.

Company replied

Rated 4 out of 5 stars

Nice case, Delivered 3 days late, I had left Monday for a week vacation,

Company replied


Company details

  1. #16 of 33 best companies in Bags and Luggage Store

Written by the company

Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

375 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Where's the carabiner?

This is the second time I purchased the Nano bag. First time I got a carabiner with my purchase. I didn't get a carabiner with this purchase. Lost a star for that.

June 7, 2025
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Reply from Erozul

We often provide free bonus gifts with our bags, however they may change over time due to availability! We hope you enjoy your new Erozul bag!

Rated 5 out of 5 stars

Great products, Great customer service.

These guys not only have quality products but their customer service is just as good as their products. They’re fast when it comes to response times as well as shipping.

I had an unfortunate experience during the shipping process as 2/3 of my package arrived broken. I let them know and they got back to me faster than anyone else I’ve ever emailed and sent a replacement very fast.

May 28, 2025
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Reply from Erozul

Thank you for taking the time to share your review, we stand behind our products and we are happy to assist customers when any issues arrive! We appreciate your business and hope to see you again in the future!

Rated 5 out of 5 stars

Small no smell zipper bag.

Fast shipping. Like that they changed design of piping around bag because it frayed after 6 months from pulling on it when zipping. Nice bag.

May 26, 2025
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Reply from Erozul

We appreciate your business, thank you for shopping with us!

Rated 5 out of 5 stars

Good products

Good products, good quality!

May 24, 2025
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Reply from Erozul

Thank you for shopping with us and taking the time to share your review!

Rated 5 out of 5 stars

Hell yes

Hell yes, these jars are great. Save your money and get these over the overpriced infinity jars.

May 24, 2025
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Reply from Erozul

Thank you for sharing your review, we hope you enjoy your new UV Jars!

Rated 1 out of 5 stars

No response

I had a problem with my order and I tried to contact Erozul through the website. It has almost been 2 weeks no response. Unbelievable a company runs like this.

April 25, 2025
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Reply from Erozul

Hello,
I checked our message system and didn't see any previous emails from you. I have reached out via email to assist you with your issue, please reply to the email and I'll be happy to help!

Rated 5 out of 5 stars

Surprise!!

No one notices I'm even carrying til I get ready to spread the love. You got something going right. Great find for me. 👍🏾

May 10, 2025
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Reply from Erozul

Thank you for sharing your review, we appreciate your business!

Rated 5 out of 5 stars

Very Nice!

Very Nice!

Priced right!!

April 18, 2025
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Reply from Erozul

Thank you for sharing your review, we hope you enjoy your new Erozul gear!

Rated 5 out of 5 stars

Great item,works well,and has plenty of…

Great item,works well,and has plenty of room,they smell proofing technology works great ,and there customer serv8ce is very good and quick to respong

April 3, 2025
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Reply from Erozul

Thank you so much for shopping with us! Enjoy your new Erozul gear!

Rated 5 out of 5 stars

I love the style

I love the style, compact and smell proof.
I sing your customer service dept highest praises!! No hassle, no fuss just send pics of problem and they take care of the problem, FAST!!

March 29, 2025
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Reply from Erozul

Thank you for taking the time to share your review, we strive to provide excellent customer service, and we appreciate you sharing your experience!

Rated 5 out of 5 stars

Great

The package was delivered timely and is as advertised.

March 16, 2025
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Reply from Erozul

Thank you for sharing your review, we appreciate your business!

Rated 5 out of 5 stars

Have used these products in the past

Have used these products in the past. Highly functional and keep my ingredients fresh for months on end.

March 23, 2025
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Reply from Erozul

Thank you for shopping with us, we hope you enjoy your new Erozul products!

Rated 5 out of 5 stars

SMOOTH TRANSACTION

good price, fat ship, highly recommend.

March 18, 2025
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Reply from Erozul

Thank you so much for sharing your review, we appreciate you shopping with us and hope to see you again!

Rated 3 out of 5 stars
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Reply from Erozul

Hello,
Thank you for taking the time to share your review. We stand behind our locks being some of the best in our industry, if you're experiencing issues with your lock, please reach out to us at info@erozul.com and a representative will be happy to assist you! Our bags are covered under a 3 year warranty, if your lock is not functioning correctly we will be happy to replace your bag.

Rated 5 out of 5 stars

Fast shipping and diligent packaging…

Fast shipping and diligent packaging that maintained the safety and integrity of all items. As far as product goes, it's simply the best for long term storage. I use these "specialized" containers to store precious rare exotic spices from around the world, and they get the job done.

February 28, 2025
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Reply from Erozul

Thank you for sharing your review, we're please to hear you enjoyed your shopping experience and we appreciate your business!

Rated 5 out of 5 stars

A+++++

Very surprised at quality, excellent purchase at excellent price. Thanks erozul

February 13, 2025
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Reply from Erozul

Thank you for sharing your review, we appreciate your business and hope you enjoy your new Erozul gear!

Rated 5 out of 5 stars

Great product

Great product! Looking forward to getting more items in the future!

February 2, 2025
Erozul logo

Reply from Erozul

Thank you for shopping with us! We hope to see you again.

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