I have waited four weeks and 4 days the ting that i bought is still in production. With no answer about the order co2 crossguard lightsaber from es sabers
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No complaints on the pricing cause it was like middle or the road for companies… Though it took 2 months to process an order, staff doesn’t reply (email, phone number, FB, or Insta) and if the do it’s... See more
Bought 1 mystery box initially then decided to add a second a few days after. No problems adding the additional item, very pleased with the customer service. The sabers are very well built with excel... See more
Company replied
I ordered the quick release connector for swapping between single and dual saber with ease. I am impressed with the quality of the connector. The machining is excellent, the coating is excellent and... See more
Company details
Written by the company
We supply combat sabers which are suitable for duelling. We have standard and premium replica hilts, with hilts being designed based on the films, series and games. All sabers have flash on clash, blaster effects, force and lightening effects, sound fonts, blade styles and can change blade colour. You can select from RGB Base lit, Eco Pixel, GHv3 or Proffie Pixel. Recently we have started to make 3D printed hilts and have been taking requests on designs to be made. We also offer a customisation service so you can have your hilt weathered, acid etched, battle scarred or have other customisation done to make your hilt look unique. See some of our custom designs on the website, we have made many cross over designs and etched these designs. You can also customise your saber by purchasing hilt parts, so whether you are buying a brand new hilt or adding to your existing one, you can make it look unique by altering the parts. We have a fast production time of around 2 weeks with delivery taking 2-3 days for UK orders. We can ship internationally which takes 5-7 days. We offer a fast and friendly service, free warranty on all sabers for 1 year and only use high quality parts. Take a look at our website and reviews, see for yourself!
Contact info
Unit 17B Thorn Business Park, HR2 6JT, Hereford , United Kingdom
- sales@es-sabers.co.uk
- es-sabers.co.uk
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect item
Amazing product with high quality and accurate materials
February 1, 2025
Unprompted review
Reply from ES Sabers
Thank you so much for the review.
Advertisement
Honestly this is one of the best…
Honestly this is one of the best replicas i bought, I'm very, very happy with it, it's amazing, the amount of stuff and sounds, fonds it has is awesome. Deffinitely be buying more. Thank you for such an amazing product.
January 23, 2025
Unprompted review
Reply from ES Sabers
Thank you so much for the review.
I received my item very quickly and…
I received my item very quickly and they send good tips for lightsabers.
January 10, 2025
Unprompted review
Reply from ES Sabers
Thank you so much for taking the time to review.
ES Sabers are one with the Force!
After shopping around ES Sabers had the most reasonable prices. Their customer service is amazing as they responded quickly to my questions. They also took great care to ship my items. ES Sabers is legit and I highly recommend them!
January 9, 2025
Unprompted review
Reply from ES Sabers
Thank you so much for the review.
Lightsaber
My lightsaber arrived yesterday, my experience so far has been fantastic, I definitely plan on getting another one sometime soon!
January 9, 2025
Unprompted review
Reply from ES Sabers
Thank you Matthew.
Advertisement
Great service
Great service, great product! The level of customer contact over the delivery of my product was excellent. The product came carefully packaged (better than my sons from another supplier). The sabre is brilliant. V happy 50 year old! 😂👍🏼
January 8, 2025
Unprompted review
Reply from ES Sabers
Thank you so much!
Love it
Love it! Bought for my son’s birthday and Christmas. Excellent quality and feels like a real Jedi weapon. Thank you
January 8, 2025
Unprompted review
Reply from ES Sabers
Thank you Sarah!
The product is amazing
The product is amazing! I'm so shocked at the quality of the materials, sounds, fonts, and the service. This company has the whole package. Even during the Christmas period they replied back to me within an hour or so. Extremely happy to do business with this company.
December 30, 2024
Unprompted review
Reply from ES Sabers
Thank you so much for the review.
Excellent communication
Excellent communication, products safely packed and delivered, can’t fault this company, reordered another item,
December 28, 2024
Unprompted review
Reply from ES Sabers
Thank you so much for the review
Advertisement
My lightsaber is the best thing I have…
My lightsaber is the best thing I have ever gotten and probably one of the best lightsabers around
December 24, 2024
Unprompted review
Reply from ES Sabers
Thank you so much for the review
Impressive, most impressive.
Ordered my first lightsaber for my sons Christmas, didn’t really know what to expect but I was delighted. Good website, pricing and choice, prompt delivery, smart packaging, and the product itself is fantastic! Want to keep it for myself! Thanks ES, will buy from you again.
December 13, 2024
Unprompted review
Reply from ES Sabers
Thank you for the review Darren
Worst company I have ever dealt with I…
Worst company I have ever dealt with I ordered a blaster on the second of November it's now 13th of December it's only now gone into production so I probably won't have it for Christmas and trying to get a reply is next to impossible deffinitly would not recommend es sabers to anyone
December 13, 2024
Unprompted review
Reply from ES Sabers
Thank you for your review. As stated on the website during busy periods we have a delays, we get back to everyone as soon as we can. Your order was delivered on 19/12/24. Thank you.
We ordered a blaster for our son on 2nd…
We ordered a blaster for our son on 2nd of Nov and still in production very worried now as its from santa only thing our son asked for says 2 weeks to say we have well waited our time now
November 2, 2024
Unprompted review
Reply from ES Sabers
Thank you for your review. As stated on the website during busy periods we have a delays, we get back to everyone as soon as we can. Your order was delivered on 19/12/24. Thank you.
We have seen there are at least 2 reviews now from the same order.
Advertisement
Avoid!!!!
I sent my item back and still haven’t received a refund. I have tracking and signature proving it was delivered yet I’ve had no refund. I purchased this rubbish item in September. We are now in December and it still isn’t resolved!!!
You have plenty of time to reply to these reviews but no time to process my refund?!
Shocking!!!!
December 10, 2024
Unprompted review
Reply from ES Sabers
Hello Stephanie - thank you for your review and abundance of messages. Your order was refunded on 02/12/24 - 9 days ago. Please email us if you need any further help. Thank you.
waiting over 3 weeks with no communication …. will santa deliver?
I have been waiting over 3 weeks for my ordered sabers and nothing. I have sent several emails but got no response, i ordered these light sabers 16th november and according to the emails they’ve been in production as of 23rd november and they have no customisation…. what is going on?
With no communication accept copious emails about deals to order more sabers! how can they advertise if they can’t produce their current order book? my two boys are firm santa believers i think this could crush them.
November 16, 2024
Unprompted review
Reply from ES Sabers
Hello Charlotte, I have sent you an email and your order was dispatched yesterday. We are busy during this period and unfortunately can't respond to all emails and messages and reviews at the same time as packing the orders. We hope you have a magical Christmas.
Excellent customer service & product
Excellent customer service from start to finish (thank you Sophie). Even when UPS were a disaster [no fault on the part of es-sabers] the customer service was excellent to ensure I got my order. The product was high quality with an excellent look, feel and weight and I think great value for money. I would highly recommend.
December 6, 2024
Unprompted review
Reply from ES Sabers
Thank you Daniel
Standard mystery box
Ordered the standard mystery box. Good delivery, good packaging. Great product really happy with it.
December 5, 2024
Unprompted review
Reply from ES Sabers
Thank you Simon!
Advertisement
Top team
After several years searching for a saber and intense research, the ES Sabers sabers were the ones that surprised me the most in terms of quality/price and that's why I decided to make my purchase, from the beginning the monitoring, attention and professionalism of the The team was excellent, easy and quick processes and attention until the end of the purchase. I can't wait for my saber to arrive and be able to enjoy and evaluate it, and then I will give my full evaluation.
November 29, 2024
Unprompted review
Reply from ES Sabers
Thank you for the review.
honestly just disappointed
honestly just disappointed at the start they were brilliant answering my stupid questions
Then silence after i threated to get PayPal involved I got a nice big update on my order time passed sent a few more emails but pretty much got ghosted
Edit guess they haven't seen the email from PayPal either
November 29, 2024
Unprompted review
Reply from ES Sabers
Hello there - I have just checked and could not see an email that I had not responded to - unfortunately our completed 3D prints got busy very quickly and our orders are taking longer than anticipated. Drop me an email and I will get back to you. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.