eSalon Reviews 

395
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Love eSalon mostly since it's custom. And the pricing is great. I highly recommend. I have fairly dark hair, and with a personal hair colorist I am able to transition lighter with the help and advice... See more

Rated 5 out of 5 stars

I love eSalon!!! Their products are AMAZING! Anytime I need assistance I can reach out and get help with anything! It’s quite amazing! The color bottle arrived spilled on my latest shipment and the sh... See more

Rated 3 out of 5 stars

Great color - but too expensive. The other issue is that no matter what I do or ask for the color bases are too warm even though there are green and blue correctors added by your mixologist. L'oreal... See more

Company replied

Rated 5 out of 5 stars

Excellent Exceptional Beautiful I feel beautiful again Colour is natural So many compliments Ladies wondering how/where/who how did you get that colour My hairdresser was amazed She tried cop... See more

Company replied

Company details

  1. Beauty & Well-being

Written by the company

At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colorists at our Los Angeles Headquarters, our award-winning custom hair color takes into account your unique needs to create your color, your way. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our quiz, our licensed colorists get to know you and your color goals before crafting a completely customized hair dye, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your shade (our patented customization technology can adjust your hair color down to a ¼ of a shade) or want to learn how to get the best gray hair coverage, our professional colorists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colors and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Color Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative color care (like toning treatments and at-home highlighting kits). Connect with a colorist today and start crafting your unique shade.


Contact info

  • Jefferson Boulevard 10361, 90232, Culver City, United States

  • esalon.ca

4.6

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.6

All reviews

(395)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service !

I love eSalon!!! Their products are AMAZING! Anytime I need assistance I can reach out and get help with anything! It’s quite amazing! The color bottle arrived spilled on my latest shipment and the shipment was instantly replaced and the schedule was updated to reflect the new shipping date, all this spontaneously by their wonderful customer service people…wow right? Thank you!!!

January 4, 2026
Rated 5 out of 5 stars

Amazing colour

Amazing colour. The highlights weeks before help with the new colour as I thought it might cover them but love it. ❤️

January 2, 2026
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Rated 5 out of 5 stars

Love Everything About eSalon!

Love Everything About eSalon!
The quality is GREAT! Hair feels amazing.
Easy to communicate if I want to change or add colour. I have been using eSalon for years and I don't plan to change that anytime soon. I even do the highlights myself and it is so easy and looks great. I love that I can do this all at home vs going to a salon and spending 3 hours to get my hair coloured and this doesn't cost me a fortune. Thank you eSalon!

December 26, 2025
Rated 5 out of 5 stars

The color lasts

The color lasts, blends well with greys, cost effective, all in one place, easy, plus I can add on extra care items if I want and get advice I assume.

October 24, 2025
Rated 5 out of 5 stars

Love the colour

Love the colour and I really like how I can make changes to my colour before my next shipment. Much better than store brands.

October 15, 2025
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Rated 4 out of 5 stars

Easy to use

Products came all labeled and with easy to follow instructions.
I just didn't expect my shade to be darker than what I wanted.

September 25, 2025
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Rated 5 out of 5 stars

Amazing experience

Amazing experience, no need to worry about any single detail, e-salon has your back and you can be sure you will have your customised kit when you expect it.

August 18, 2025
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Rated 5 out of 5 stars

Amazing!!

This time the package sent was truly amazing , it covered all grays 100% like never before!! And had enough quantity to apply! Thank you so much! Please keep up the great work!

June 25, 2025
Rated 4 out of 5 stars

After my first e-salon purchase

After my first e-salon purchase, I never went back to those coloring from stores.I had compliments from my first hair color choice, I ended up mentioning ESalon to them. I ordered a more intense reddish/brown for my grey coverage.I am a very satisfied customer!

June 17, 2025
Rated 5 out of 5 stars

Great Haircolor

Great Haircolor! I love the box that came with the complete the package. The first package came with 2 bottles and was really surprised at this. I guess it was the first package usually came with 2 bottles because thesecond package, there was only one. I love the convenience of it. I do not need to go to the store to buy hair coloring kit anymore. The color is exactly what I wanted. Dark but when I gobunder the sun, the haicolor seems to be “activated”. My family even complimented it when they saw it under the sunlight. Highly recommended.

June 10, 2025

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