Escapes.ca Reviews 78

Top Notch Service

We just came back from a family trip to Mexico. Stacey was such a great source of information and a sweetheart as well. She helped with the hundreds of questions I had and made me feel confident with everything.
100% recommend

Went to check in today.. and my Husband unfortunately put the wrong names on the booking 🤦🏽‍♀️I dealt with Charity from Escapes.. she was absolutely amazing to deal with. She fixed the issue so fast and efficiently.. so wonderful being able to deal with an incredible human being who had emotions and feelings.. hope this review reaches the correct person because she is an all star agent and I will be using her on our next booking with Escapes.. many thanks Charity for helping us keep our vacation tomorrow!! From Suzette

Stacey is the most amazing travel agent. We always book out family vacation with her. When Covid hit and the world was shutting down my daughter and I were in the States at a cheer competition. She was able to find flights for us and teammates to come back home.
We highly recommend Stacey and look forward to booking many more trips with her.

We have used Stacey for 21 trips since 2009.
Stacey goes out of her way to assist her clients with their travel needs, she helped me plan a 45th Anniversary surprise trip to Hong Hong and Thailand. We use Stacey for all our travel needs. Most recently we booked a trip for 2026 with Sunwing. Stacey has kept me updated regarding seat selection since Westjet has not opened the seats up for selection. I highly recommend Stacey as a Travel Expert.

We first worked with Stacey almost 19 years ago, based on a friend's recommendation, we enlisted her to organize and book our destination wedding group! Since then, we have booked many vacations through her. She is efficient, provides amazing customer service, is very knowledgeable about various locations/hotels, and always has our best interests at heart. Without hesitation, I would recommend Stacey and Escapes.ca!

We have been using Stacey as our travel consultant for over 27 years and could not imagine using anyone else. She is very professional, great to work with and goes out of her way to ensure that you have a wonderful travel experience. We have had a few issues with airlines and travel companies over the years, and Stacey has gone out of her way to ensure that the companies were held responsible and that we received compensation. She truly is the best

Kelsea is so great to work with! She just helped us plan our trip to Peru and it was amazing. She is so patient will all of my questions and really knows her stuff.

Stacy at Escapes has been incredibly reliable. We have used them over the past 10 years with travel bookings for our family trips to attending a wedding completely arranged by Escapes. This company has always been able to help thru cancellations to rebooking flights due to incidentals. Thank you Escapes, Stacy for all your help.

Stacey has been our travel agent for 10 years and I recommend her & escapes.ca to all of my friends. She is very helpful and has great response times. She keeps us informed of any changes made by the airlines. Stacey is fantastic - friendly, happy, resourceful, and always willing to assist us - thank you!

Stacey made me feel confident i was going to have a great holiday. She even came to my home and brought lunch to go over which forms I would need to take.

When I injured myself and was unable to go Stacey assured me that I had the right insurance to get the trip canceled. Now as I look forward to going at a later date I know I will be well taken care of.

Urve went out of her way to help us out for our trip. She planned the flight perfectly, and made my life a lot easier. The prices were very affordable too!

Thank you to Kelsea Pangilinan for helping us with our dream destination wedding. She is quick to answer our long list of questions and provides her recommendations in exquisite detail. Kelsea is our go to for travel inquiries and we look forward to her professional advice in the near future.

We had a seamless booking experience through Urve for a family member’s wedding. Urve gave us many options for the car and hotel which ended up being close to the venue.

We found Escapes, specifically Charity, years ago for booking our winter vacations and have not looked back since. I have lost count on how many we have booked and have never had a bad experience. Fast, friendly, experienced, makes booking easy and stress free.

I attended a destination wedding planned by Kelsea and it was the best! Kelsea had every little detail sorted out, letting it be a breeze for the bride and groom and all of us guests on their special day as well as the days before and after the wedding. I cannot recommend Kelsea more as she made the bride and groom’s dream destination wedding come true!

This is a very good travel company.

I had filled out a request online at Escapes.ca and was responded to right away. I had a quick phone call with Shelly and she was able to present me with some very good options within our budget right away. She listened to what I was looking for and would get back to me the same day or within minutes. I was lucky to get a great deal on a brand new resort for our wedding. Everyone that came literally thanked us for picking such a nice place for a great price. I'd definitely go back to Shelley for any of our future travel plans.

Melanie was AMAZING to work with. She was so kind and knowledgeable. Her replies were quick and efficient. We have never used a travel agent before and we will never book any other way moving forward. It took all the stress out of booking and traveling knowing that she was a phone call or email away.

Travel Booking Specialist Shelley Elkas made my vacation planning smooth. I recommend her for her promptness,quick replies, and knowledge of the vacation plans and processes.

The people at the Barcelo Solymar make this resort the great place that it can be. Definitely a cheap and cheerful location with direct access to the Downtown area through their sister hotel at the Arenas Blancas, the beach was amazing. The a la carte's were lovely. The selection of food was what you would expect at a resort of this level. We were upgraded due to our room having a couple challenges with our lock and hot water. But once we were relocated, we had a wonderful experience in our new space. The beach is fantastic, the entertainment crew were fun, and every person who we talked to were there to ensure our happiness and comfort was met. We'd happily go back.