Estrella Medical Group  Reviews 111

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Mommy makeover I have just had my surgery in izmir, estrella staff was amazing, surgeon put 370cc implants in, and liposuction on my arms, stomach and sides beside tummy tuck, i havent suffered from... See more

Rated 1 out of 5 stars

They have messed with a lot of my clients bodies, tummy tucks and liposuctions have gone wrong. Disfigured bodies, I have seen it with my very own eyes. Don’t trust these people!

Rated 1 out of 5 stars

Estella Izmir have taken thousands of pounds of my money And not completed my procedures and the procedures that have been done are terrible and need rectifying. Please avoid this place at all costs s... See more

Rated 5 out of 5 stars

I was made to feel very comfortable, reassured & so quick & easy procedure. All staff organised everything on my behalf & the surgeon was brilliant. Also Sude my aftercare lady has been a great suppor... See more

Company details

  1. Medical Clinic

Written by the company

Established in 2004, ESTRELLA Medical Group offers quality aesthetic, beauty and health tourism consultancy services with its superior experience and knowledge. Our institution, which establishes strong and transparent communication with its clients from home and abroad, and provides quality and reliable services, maintains its strong position in the health consultancy sector with numerous awards it receives regularly. For this reason, we constantly apply "QUALITY IMPROVEMENT PROGRAMS" in order to serve our clients at international standards. Our aim is to maintain our prestige in the health tourism consultancy sector in an ethical and reliable environment with our competent employees who attach importance to professional and personal development. In our institution, a guidance program is meticulously prepared for the expectations of the patients who come to our country with Health Tourism. Our international and domestic consulting departments have adopted the principle of providing detailed and high-quality consultancy services to individuals, including their travels and the services they will receive afterwards, and transportation and accommodation services, while they are still at home. In our institution, the experts in the Consultant Services Department and Call Center System department, from which feedback is received, are constantly working for the wishes and satisfaction of our clients coming from Turkey and abroad.


Contact info

2.9

Average

TrustScore 3 out of 5

111 reviews

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Rated 5 out of 5 stars

Perfect service from start to finish

Perfect service from start to finish. I highly recommend using Estrella. They looked after me every step of the way, such friendly people. Always happy to help also on hand if you need anything. Go get that surgery done with Estrella and feel amazing!!!!!
Thank you to each and every person I have met on my journey. You have been wonderful.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Had all on 4 top and bottom dental…

Had all on 4 top and bottom dental implants and can honestly say they are the best temporary dentures I have ever seen can’t wait to go back in 3 months to get the rest of the work done the dentist was absolutely lovely she made sure I was ok every minute as she knew I was scared of needles also had a boob job while I was there told the surgeon that I wasn’t sure what size I wanted but not to look stupid and he’s gave me everything I asked for I love them aftercare in hospital was great never had to ask for pain relief once the nurses and surgeon was perfect Oguzhan was my translator in the hospital he made sure to respect my boundaries and make me feel comfortable. Sude went with me back and forth to my many dentist appointments making sure I was fine at each one and would pick me up from there and take me anywhere I wanted to go went fro iikem my coordinator he was the best of them all made sure I was happy with everything and was comfortable at the clinic when I got my boobs done I paid for a uplift that I didn’t need so the surgeon wouldn’t preform it thank god so the money owing to me from that iikem arranged for me to have Botox fillers and my eyebrows blushed and refunded me the remaining balance can’t wait to go back already planning on what I want next ♥️

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Estrella Clinic

My friend Michelle and I travelled to Izmir for Mummy Makeovers with Estrella Clinic. Everything went well from start to finish. We are extremely grateful to Anil, OG, Sude and our Dr Murat Mersin all of whom treated us with the utmost kindness and professionalism and we are very happy with the results so far. Thank you Estrella Clinic you deserve 5 stars 🌟

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Had my mummy makeover last Friday and I…

Had my mummy makeover last Friday and I can not thank all the team enough they was brilliant the nurses were amazing had 1 of the lady's stay with me all night after coming back from my operation just to make sure I was ok even tho I had my husband with me they all went over and beyond for me they really did can't thank them enough the team made sure I was looked after all way through my stay and still when am home they keep in touch Thankyou so much Estrella anyone want anything doing ask for Aykut he really did his best for me

June 15, 2023
Unprompted review
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Rated 5 out of 5 stars

Thank you Estrella

Second time round brilliant After-Care person was brilliant İlkem
Last year in March went for my hair transplant went back the second time
Had my surgery with Dr.Mehmet staff were brilliant thanks you. very professional and polite with me throughout the whole surgery team I couldn’t recommend them enough would recommend to family and friends thank you İlkem 💯👍🏽 estrella the company you trust abroad 🌍

June 19, 2023
Unprompted review
Rated 1 out of 5 stars

Most disgusting place I’ve ever known…

Most disgusting place I’ve ever known to man kind !
Agreed price surgery!
Didn’t do some of it!
Ilkem has gone out of his way to message me a few times to shut my mouth and stop meddling with the business and continued yet again why I nearly had just lost my life in hospital but I’m a liar so I recorded myself with video date time of where I was to prove a point!
Treated me like the dirt on their shoe!
I have all the videos etc
Performed some auction with a huge lipo suction instrument why I was awake and told them not to, they moved my hand even tho I begged not to do it, you can hear in the seven minute video me saying no I’m not numb I don’t want you to do it!
Wide awake and no numbness!
You can imagine the pain
Ruined my stomach it looks worse than it did before!
Been in hospital with sepsis
Cellulitus
Infection spread
Inflammation
Booods taken in a clinic
They were also willing to take my drain out in clinic but I asked for medical evidence of the people but no hospital!
If I hadn’t if questioned them they would have done it there with zero medical expertise!
Mocked and ridiculed me over oain I was in!
Woke up from op no pain relief and none for an hour after the pain was unbearable I thought I was going to die !
Made me lift myself from bed to bed after major surgery!
No apology no refund do not use estrella medical Europa or the many names starting with estrella they have!
My name is Jamie lee Facebook I can send u videos of me not consenting their translations in English !
You will be shocked by the disgusting behaviour!!!!tried to bully me over social media not happening I have a lawyer and all my medical evidence also !
So let’s go
Ilkem is nothing but a liar and very decieving to get you over there and take your money!!!
The guy they put at the hospital literally kept coming in my room when I wasn’t decent even after being told multiple times not too, even when I was trying to go the toilet there he was in the bathroom, told him multiple times not to touch me and didn’t listen to that either!
The hospital beds had make up stains and blood on still we had to ask for cleaning stuff but a nurse did come wash them well the one with blood on!

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

I was made to feel very comfortable

I was made to feel very comfortable, reassured & so quick & easy procedure. All staff organised everything on my behalf & the surgeon was brilliant. Also Sude my aftercare lady has been a great support & checks on me regularly… Today is day 19 & I’ve lost 1 & 3/4 stones 😁👍…. Happy days 😊 Fully recommend Estrella Medical Group

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

I had my surgery on 31st May

I had my surgery on 31st May - I had a revision tummy tuck, 360 liposuction & a breast uplift/reduction. I'm over the moon with my results so far, the care I received has beem amazing. Thank you so much! Will definitely be back in the future for more work & highly recommend Estrella & their team, especially Sude, Aykut & Oğuzhan..I can't thank them enough.

May 30, 2023
Unprompted review
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Rated 5 out of 5 stars

Hair and teeth

I did my hair and teeth done in this company , amazing journey which is full of good people , treated me brilliantly , by the way Ilkem was the person who managed my works while ı m in there.😎, Good guys keep going ✌️

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Had smas face and neck lift on 6th of …

Had smas face and neck lift on 6th of May,very happy with results! Fully healed already, my very expensive aesthetic clinic here in Bristol told me they had never seen such a beautiful job, even on people who paid 6 times the price! Highly recommended, thinking of a return trip for a thigh lift as soon as I can save up! X

May 5, 2023
Unprompted review
Rated 1 out of 5 stars

What an awful experience I’ve been in…

What an awful experience I’ve been in hospital in the Uk since my surgery I have mrsa ans am so unwell I contacted the clinic for refund due to this and the massive holes m left with after surgery they had all excuses not to refund so not go with estrella or ilkem once they have your money they don’t give a dam, my two friends are also infected ans have poor results

May 6, 2023
Unprompted review
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Rated 5 out of 5 stars

I would like to thank Aykat and my host…

I would like to thank Aykat and my host Oguzhan. Your communication skills were fantastic and made my experience with you easy. Also I had a nurse called Delik who was so helpful and kind... Not forgetting my surgeon Mehmet Kaya... You gave me what I asked for " perfect boobs"

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

My assistant throughout process is…

My assistant throughout process is Aykut amazing kind person he was patient and explained everything
My host name is Oğuzhan fluent in English and excellent customer service and he took of everything I asked for
My nurse name is Dilek she is amazing and didn’t let me feel any pain and was with me till the day I left Turkey
Most important person was my Surgeon Dr Mehmet Kaya he was the best 🙏🏻🙏🏻👍 honestly I was hesitating because I didn’t know but now after a week of surgery I can say he is the best 👍 I recommend him with confidence .
I couldn’t ask for better place to get my surgery done 👍

May 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Having a wonderfull days

Having a wonderfull days, because my results are very good, i had breast uplift and reduction, liposuction and abdominaplasty, basically my makeover, i am 58years, feeling now i am 25, :) surgery gone very well, and i am so satisfied as i gone ahead this big decision with estrella, thank you for everything

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

I had a very Good Treatment in Izmir

I had a very Good Treatment in Izmir, estrella clinic where i go constantly for my filller and botox procedures, i finally decided to go under the surgery for this time, done my bupis area lift, and breast implant silicone for 450cc each side after my 4 giving birth:) results are absolutely amazing

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Hi everyone

Hi everyone, i defo recommend this clinic for mommy makeover, i am super happy with what doctor done on me, i will send my pictures if anyone asks,

May 15, 2023
Unprompted review

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