Ethnic by Outfitters Reviews 97

Very happy and satisfied with the purchase, highly recommended, specially in abroad buying a good clothes is a big problem I can trust ethnic for that, I bought summer and winter clothes, price is reasonable so I easily bought them without any burden on my pocket 😀

Order not arrived after 22 days even though it says 3 to 4 working days on website. Made contact via email, told it was 5 to 7 working days. Since then no replies to emails. Phone line makes you hold. That is if it goes through. The rest of the time an automated message says office hours are 9am to 9pm Mon to Sat and then cuts off. Absolutely awful service and no way of getting a refund for a very big order.

It's been a more than 2 weeks since I made my orders, they took the payment and i received confirmation email and i am still chasing my order, send them multiple emails and no reply at all. Poor services and I am definitely not gonna purchase anything anymore from them I need my refund ASAP

I made an order and they’ve taken my money but haven’t processed the order! They’ve charged me £60 and the order hasn’t even gone through and there’s no way of getting through to someone! I’ve emailed instagram DM’d but no one gets back to you.

Hello! I hope you’re doing well.
I just wanted to bring to your attention and everyone else’s that there’s a counterfeit website out there that’s scamming people using your company’s name. At first, I was disappointed with Ethnic because I value your hard work and often purchase items from your site. A few days ago, I ordered two products from this website, but today I received an XL-sized men’s blazer. I contacted the delivery person to inquire if it was delivered to me by accident, but he confirmed that it was meant to be delivered to your given address. The blazer cost me 5500 rupees, but fortunately, the delivery person from Leopard picked it up and returned my money. I’m concerned about this fraudulent activity and want to make sure no one else falls victim to it. Please investigate the matter since the perpetrators are using your company’s name, which could damage your reputation.

DO NOT BUY FROM LINKS OTHER THAN THE LINK THEY HAVE ON THEIR INSTAGRAM.

Most bad experience with Ethnic by outfitters. They have zero customer service manners. Their dealing toward customer is totally unprofessional. Specifically for customers living abroad. They have no refund and cancelation policy. And you can't expect any support and proper answer from them. Company hire professional employees to attract customer but their employees are doing their best to lose the quality customers. I will advice my whole family not to deal with ethnic. Even what I brought from them was waste of money and disappointment at the end. And I faced so much distress to place order from abroad.

Ordered three outfits to Canada. The material quality is cheap, see through, like the ones you find on the streets. The embroidery has threads coming off, torn seams and strange measurements. A heads up that you get to pay customs fee on top.
Save your money.

I Ordered one dress from them in Canada only because I love the color, but what they delivered has a huge shade difference, which is disappointing.

Placed an order one of the outfits had a join in the shalwar clearly visible packaging was all squashed too much for shipping

Completed my second order and again the clothes were beautiful and delivery was very fast. Incredibly pleased with everything I've bought.