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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with payments, often not receiving their cashouts or gift cards even after waiting for extended periods. The app itself was a source of frustration for many, with frequent survey disqualifications, technical glitches, and concerns about unfair practices. Additionally, customer service was widely criticized for being unresponsive, unhelpful, and difficult to contact, leaving many users without support for their payment and app issues. However, some people mentioned positive experiences, noting that they received payments quickly and found the app engaging with various options beyond surveys.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over not receiving payouts... See more

Application

Reviewers express significant dissatisfaction with the app, frequently describing it as misleading and a... See more

User experience

Consumers find the user experience to be ambiguous, with some reviewers having positive experiences and... See more

Response time

Users describe negative interactions with response times, frequently reporting that customer support is... See more

Customer service

Customers consistently note negative experiences with customer service, often describing it as non-existent... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I just received this message that won’t erase from my account I feel threatened I thought this app was legit but now I think it is a setup. This is the message: Survey rejected Your survey from Gr... See more

Rated 2 out of 5 stars

I requested a £13 cashout from my Eureka Surveys account on the 25th and have still not received the payment. I have contacted their support team multiple times, but I have not received any res... See more

Rated 2 out of 5 stars

I was enjoying this site but have found halfway through surveys it kicks you out. Frustratingly 4 times this morning I have completed 4 longer surveys that took over 10 mins each only to be told I di... See more

Rated 2 out of 5 stars

I was enjoying this app up until today. I had done 51 surveys and the daily polls and made £19.41 over my time on the app. I’ve been accused of cheating by Eureka following a “too many surveys of... See more


1.6

Bad

TrustScore 1.5 out of 5

508 reviews

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1-star

No history of asking for reviews

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1.6

All reviews

(508)

218 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

Absolute scam first couple of months were ok but then they start short changing you and never do anything about it,most of these apps are dubious so be wary committing to one because your time is precious.In the App Store they have a great rating so Apple should not be trusted

April 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not use this

Do not use this, it is a scam! I earned money from surveys and games, it was hard and I spent a lot of time being rejected. When it came to cashing out I was asked to verify my phone number. They never sent the verification codes, therefore I couldn’t cash out and completely wasted lots of time playing and letting them have all my data for nothing.

April 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Cheaters

I review several books for this company, then they switched from messenger to whats app. Its almost impossible to review now. They have owed me money for a while and am not being paid. I am done with them. If you a good book reviewer like me don't start with them.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Things were going fine with this app…

Things were going fine with this app after using it for a couple of weeks and last week they asked me to verify my account which I have already did. 6 days on and countless of emails to customer support I still haven’t had my £9.50 cash out to my PayPal account yet. They keep ignoring me. I think you should be reported to trading standards misleading their users and not cashing out. I’m not very happy wasting hours on this app and receiving nothing in return for my time. I will delete this app and tell others to as well if I don’t hear back about what’s owed to me.

April 9, 2026
Unprompted review
Rated 3 out of 5 stars

Suddenly requests id on 2nd cashout

At the beginning, I had a very positive experience with them, although earning enough to withdraw, was extremely slow (took about 3-5 days @ about 30 mins each day) However, once I made it to the minimum withdrawal, which was five dollars I was very excited. I proceeded to cash out through PayPal before and you get my money was in my account within five minutes however, the second time I tried cashing out, came much faster to my surprise once I clicked cash out with Paypal it suddenly wanted my id and a picture. I didn’t quite feel comfortable, giving them that much information over a few dollars after That I no longer use them.

March 30, 2026
Unprompted review
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Rated 2 out of 5 stars

Great surveys but I kept on getting to…

Great surveys but I kept on getting to many surveys rejected which is impossible as all the answers about myself are still the same.
What makes things worse you finish or close to the end of a survey and it gets closed or screened out. Haven’t had my latest cash outs processed and still waiting to hear from CS.
Not worth your time.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

dangerous

makes you verify your name and number, all very normal. however, it says that an id scan is only recommended to prove you are who you say you are, but when you go to cash out, it says it’s required. no company needs access to my government id to send me five dollars. stay away!

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Eureka Surveys presents itself as a…

Eureka Surveys presents itself as a reliable, trustworthy platform and an easy way to earn a little extra money—or so it seems. Since signing up, I’ve earned a total of $43.22, but unfortunately, I haven’t received a single payout.

My first cash-out request dates back to 12/25, and despite multiple attempts to follow up, I’ve gotten nowhere. Customer support is essentially nonexistent—they never respond. I’ve completed every step they’ve asked for, including verifying my account in the app and confirming my identity through the “cash out processing” email link. This included submitting my government ID and a live selfie, all successfully.

Even after doing everything required on my end, I still haven’t received my money or any response to my emails. At this point, it’s beyond frustrating.

I strongly recommend staying away from this platform.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

You can not meet the $5 threshold on…

You can not meet the $5 threshold on this app...What a joke! I have yet to qualify for a survey. With 1 cent daily poll and checkins it would take you forever to reach the threshold. Don't waste your time...I am deleting the app.

April 7, 2026
Unprompted review
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Rated 1 out of 5 stars

I would have given 0 stars if possible

I would have given 0 stars if possible! I requested my first payout and have received nothing. It is showing on the site as a payment made to paypal, but never received. I have emailed them FOUR times, never had an answer. Have given up now and will stick to survey sites that actually pay out

March 7, 2026
Unprompted review
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Rated 5 out of 5 stars

The best of the best

The best app. Lo mejor para ganar dinero, es una pagina única y te pagan de inmediato, adoro esta compañía ❤️❤️❤️

This has been, without a doubt, the best experience I’ve ever had with survey platforms. There’s simply no comparison. It’s incredible in every way. I truly hope it continues like this for a long time. It’s very hard to find a website on the entire internet that offers such a complete experience: fun games, engaging activities, and best of all, a fast and reliable payment system.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

They say you can quickly make money but…

They say you can quickly make money but the surveys offer pennies so it takes forever to claim anything. They also don't have nowhere on the site to message for issues. There's a lot of crummy survey sites found online and Eureka is up there. Don't bother. Try Branded Surveys or Survey Junkie instead!

March 28, 2026
Unprompted review

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