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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with payments, often not receiving their cashouts or gift cards even after waiting for extended periods. The app itself was a source of frustration for many, with frequent survey disqualifications, technical glitches, and concerns about unfair practices. Additionally, customer service was widely criticized for being unresponsive, unhelpful, and difficult to contact, leaving many users without support for their payment and app issues. However, some people mentioned positive experiences, noting that they received payments quickly and found the app engaging with various options beyond surveys.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over not receiving payouts... See more

Application

Reviewers express significant dissatisfaction with the app, frequently describing it as misleading and a... See more

User experience

Consumers find the user experience to be ambiguous, with some reviewers having positive experiences and... See more

Response time

Users describe negative interactions with response times, frequently reporting that customer support is... See more

Customer service

Customers consistently note negative experiences with customer service, often describing it as non-existent... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I just received this message that won’t erase from my account I feel threatened I thought this app was legit but now I think it is a setup. This is the message: Survey rejected Your survey from Gr... See more

Rated 2 out of 5 stars

I requested a £13 cashout from my Eureka Surveys account on the 25th and have still not received the payment. I have contacted their support team multiple times, but I have not received any res... See more

Rated 2 out of 5 stars

I was enjoying this site but have found halfway through surveys it kicks you out. Frustratingly 4 times this morning I have completed 4 longer surveys that took over 10 mins each only to be told I di... See more

Rated 2 out of 5 stars

I was enjoying this app up until today. I had done 51 surveys and the daily polls and made £19.41 over my time on the app. I’ve been accused of cheating by Eureka following a “too many surveys of... See more


1.7

Bad

TrustScore 1.5 out of 5

510 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.7

All reviews

(510)

218 reviews in the last 12 months

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Rated 5 out of 5 stars

The best of the best

The best app. Lo mejor para ganar dinero, es una pagina única y te pagan de inmediato, adoro esta compañía ❤️❤️❤️

This has been, without a doubt, the best experience I’ve ever had with survey platforms. There’s simply no comparison. It’s incredible in every way. I truly hope it continues like this for a long time. It’s very hard to find a website on the entire internet that offers such a complete experience: fun games, engaging activities, and best of all, a fast and reliable payment system.

March 27, 2026
Unprompted review
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Rated 1 out of 5 stars

They say you can quickly make money but…

They say you can quickly make money but the surveys offer pennies so it takes forever to claim anything. They also don't have nowhere on the site to message for issues. There's a lot of crummy survey sites found online and Eureka is up there. Don't bother. Try Branded Surveys or Survey Junkie instead!

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

At first you do make a few bucks bit…

At first you do make a few bucks bit nlt from doing their surveys. For example, 1.54 survey will close znd all others even when it says higher payout only pay .02

Also you will make about 10.00 with farmville 2 but then, even thoigh it says more payouts, you will nog get your rewards..

Customer service is nothing more than a runaround congame. They will throw the blame on everyone emse but themselves.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

They won’t let me cash out / scam

It’s a waste of time. They pay you very little for surveys. They tell you surveys take 3 minutes and the surveys take 3 times longer. I just got a notification a survey was rejected from 49 days ago. 49 days? Now they won’t allow me to cash out $30 that they owe me because they can’t verify my identity. I’m going to spend the day reporting them and giving them bad reviews everywhere I can so other people don’t get scammed like I did.

March 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointed

Very disappointed! 1st Cashout was okay about 1 hour they send me on PayPal. But 2nd one not received 1 week already (they told should be 1-2 business days). I tried 2 support but no answer

March 24, 2026
Unprompted review
Rated 2 out of 5 stars

Dissapointing

I was enjoying this site but have found halfway through surveys it kicks you out. Frustratingly 4 times this morning I have completed 4 longer surveys that took over 10 mins each only to be told I didn't qualify and I didn't earn anything!
It's been quite easy to achieve the £4 limit to cashout but if this carries on I will uninstall the app and go with another

March 24, 2026
Unprompted review
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Rated 5 out of 5 stars

superb

don't understand the bad reviews, joined 12 days ago, got lots of bonouses , cashed out bout 4 times made 30 odd pounds , hardly ever get screened out,cash in my pay pal instantly

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

It took me 5 days to make 6$, and then it asks for ID

It took me 5 days to make 6$, at first it was easy to make money, then it became harder at the last dollar I needed to cash out, suddenly all the surveys kept kicking me out. I only used it because the money I get from doing the surveys I use it to feed stray cats, then when I went to cash out, it asks for you to take a picture of yourself holding your ID, are we serious? Not only your ID, but a picture of yourself too, this is so sketchy, I’ve never had an issue with other apps asking sensitive information like this. I think they did this because a lot of people will do those surveys and then give up the money they made at the cash out because they don’t want to share their information (allegedly).

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

If you’re thinking about using Eureka…dont

If you’re thinking about using Eureka Surveys, don’t. Seriously—save your time, your energy, and your sanity.

This platform dangles the illusion of easy cash in front of you, only to waste hours of your life for little to nothing in return. You’ll spend 10–20 minutes answering mind-numbing, repetitive questions, get all the way to the end… and then suddenly you’re “disqualified.” Funny how that always seems to happen right before a payout.

And when you do manage to complete a survey? Don’t get your hopes up. The rewards are painfully low, and reaching the payout threshold feels like grinding through a second job—except this one barely pays, if at all.

The biggest issue? Payout reliability is a joke. Users report delays, missing rewards, or never receiving their money altogether. What’s the point of putting in the time if the platform can’t even hold up its end of the deal?

Customer support is practically nonexistent. If something goes wrong—and it probably will—you’re left shouting into the void with no real help or accountability.

At the end of the day, Eureka Surveys feels less like a legitimate way to earn and more like a system designed to extract your time while giving as little back as possible.

Verdict: Not worth it. Not even close.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Did not pay out

Did not pay out, was a member for quite some time and the first few payouts were fine but then it did not pay one and they didnt respond at all to my requests for an update

March 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointed

Very disappointed. The surveys either close on you or screen you out halfway through. I did earn £10 on there but then all my surveys started getting returned by the researchers. For what? Because I do them too fast? They are hardly rocket science and a lot of the questions are generic anyway so dont take long to get through. Sorry but I think this is a way not to pay out. Have deleted the app now as its a waste of time and effort.

March 19, 2026
Unprompted review
Rated 2 out of 5 stars

I deleted my account and then the app after non-payment

I deleted my account and then the app. I initially liked the app as it was a quick, reliable and easy way to make a few extra bucks in my free time or get paid to lazily game. When I attempted to make my 11th cash out and according to the app, the deposit successfully completed. The money never showed up in my account. I took a screenshot of my transaction history showing that the payment never deposited and sent an email along with the screenshot to the help desk. They responded to me by putting the fault on PayPal and said that I needed to contact them about the deposit. Absolutely ridiculous. I did contact PayPal just to cover all my bases and they have no record of the deposit. I again emailed Eureka with that information and got the same response. They would take absolutely no responsibility for the non payment. I lost all trust in them following this and proceeded to close my account and delete the app. Be careful. As I said, I made 10 previous cash outs with no problem. But when there is a problem, they will not be of any valuable assistance.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 stars

I wish I could give 0 stars because they don't even deserve one star. At first, I thought Eurea was different from the other apps like this one. I am still waiting to get paid $46.00 for a level I completed. I have emailed Eureka and keep getting the run around. They keep telling me I have to contact the "third party" about my reward. They are a scam just like all of the other apps. I am deleting the app and will never use it again.

March 12, 2026
Unprompted review
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Rated 3 out of 5 stars

Not happy

A few times I have got right through the surveys and got paid nothing at first they were brilliant but the last two weeks every survey I pick says surveys closed or don’t get paid

March 17, 2026
Unprompted review
Rated 2 out of 5 stars

Was really loving this site after 320…

Was really loving this site after 320 surveys was doing good then got a warning a company sent a survey back to eureka saying I rushed or was not honest!!
How can you block or not send me anymore surveys
I think after so many years doing surveys I know the rules
I always am honest
Well now I hv no surveys and the contact eureka email address doesn’t work in yr site and even in my gmail my email was sent back to me as wrong address

So how do I contact you to ask why after so much work you decide go block my account??
So very unfair and very suss I carnt find help?? B

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting for 4 cash outs

Everything started well, received 2 cash outs but now I'm waiting for 4 cash outs! Sent 3 emails to their customer service with no answer.
Guess another scam app!

March 12, 2026
Unprompted review

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