euroloo Reviews 3,067

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 576 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting quick and reliable delivery. Reviewers are particularly impressed with the prompt resolution of issues and the professional demeanor of the delivery drivers, who are frequently noted for their courtesy and willingness to assist with placement. However, some customers also noted issues with customer service, describing it as unhelpful or unresponsive, and experienced problems with missed or delayed cleaning services, leading to unsanitary conditions. A few other people also felt that the facilities provided were sometimes in poor condition, with complaints about the cleanliness and quality of the toilets upon delivery or after servicing.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and stating they would... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and prompt delivery, with some... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the helpfulness and... See more

Facilities

Clients share ambiguous opinions on facilities, with some reviewers praising the provision of a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian is a legend. He is a hard worker and can tell he doesn't just deliver loos, he delivers excellent customer service! He came to our site today and understood the requirements of the site.... See more

Company replied

Rated 5 out of 5 stars

The drivers are so friendly and called me when they were on their way. Great value for money. Customer service email was great and responsive. They left us with a great portaloo, extra toilet roll... See more

Company replied

Rated 5 out of 5 stars

Ask for a quote on a Sunday via email and they replied first thing on a Monday morning And very efficient staff helpful told us everything we needed to know regarding hire,and toilet was delivered p... See more

Company replied

Rated 5 out of 5 stars

I recently used Euroloo and honestly couldn’t be happier with the service. From the moment I called, everything was handled incredibly quickly and efficiently. My call was answered within seconds,... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. Construction Company
  3. Plant and Machinery Hire
  4. Ready Mix Concrete Supplier
  5. Scaffolding Rental Service
  6. Septic System Service

Written by the company

Our mission is to be your choice for sustainable toilet and welfare hire nationwide. We want our customers to recommend us to others and to use our services time after time.

Sustainable. Toilets. Welfare.

Written by the company

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great service

Great service, prompt delivery and very helpful driver. Alin Gabor

April 20, 2026
Unprompted review
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Reply from euroloo

Hello Jacen, Thank you for leaving us a 5 star review. We appreciate all customer fedback.

Rated 1 out of 5 stars

AVOID!!

AVOID!!! Multiple services were missed (some weeks at a time rendering the toilet unusable). Rude customer service and lies told about their T&Cs (probably expected me not to read them).

April 20, 2026
Unprompted review
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Reply from euroloo

Good afternoon, I am sorry to hear that you are unhappy with your servicing, please contact our customer service team directly so that this can be looked into by a senior member of our team.

Rated 5 out of 5 stars

Delivered exactly on time

Delivered exactly on time . Very clean condition with full complement of necessary items. Delivery man very helpful in positioning the Euroloo in the best location . All systems fully functional ,

April 15, 2026
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Reply from euroloo

Hello Dave, we appreciate your feedback of your Portable Toilet hire. We look forward to working with you on future jobs.

Rated 5 out of 5 stars

Fast and reliable

They were fast with a quote, and dropped off with ease, driver was friendly.

April 13, 2026
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Reply from euroloo

Hello James, thank you for the 5 star review! :)

Rated 5 out of 5 stars

Great 😊

Great, professional service . Alin Gibor was extremely polite, friendly and helpful. Would 💯 recommend.

April 17, 2026
Unprompted review
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Reply from euroloo

Hello Jo. Thank you for leaving us a review. We appreciate your feedback and will pass on your review to Alin.

Rated 5 out of 5 stars

Fantastic service from Kaya

After a lackluster start to my experience with Euroloo. I spoke with Kaya in customer service, who was extremely helpful and went above and beyond to ensure that my problems were resolved promptly. Kaya took time to understand the issues we had faced and ensured that she prioritised our urgent requirements. Very thankful for the assistance and prompt resolution.

April 16, 2026
Unprompted review
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Reply from euroloo

Hello James, we appreciate you taking the time to leave us a review. Thank you for your feedback of our Customer Service team. Your review will be passed onto Kaya. Thank you

Rated 5 out of 5 stars

Efficient pick up

Efficient pick up. Alin was very friendly.

Thank you.

April 16, 2026
Unprompted review
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Reply from euroloo

Hello Tanya, thank you for leaving us a 5 star review.

Rated 5 out of 5 stars

Alin was nice and swift with the…

Alin was nice and swift with the Euroloo collection! Really helpful in the process

April 16, 2026
Unprompted review
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Reply from euroloo

Hello Kofi, It is great to hear your feedback. We are delighted to hear that Alin was very helpful with your delivery :)

Rated 5 out of 5 stars

Speedy quotation

Speedy quotation, which was very competitive, all questions answered promptly and friendly and helpful staff.

April 8, 2026
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Reply from euroloo

Good morning, thank you for leaving us a 5 star review. We really appreciate hearing your feedback and look forward to working with you in the future.

Rated 5 out of 5 stars

My experience with the company was…

My experience with the company was pleasant and easy, they were helpful and informative, they called back when they said they would, all in all I wouldn’t hesitate to use them again.

March 27, 2026
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Reply from euroloo

Hello Caroline, thank you for taking the time to leave us a review. We are delighted to hear that you are happy with our services and look forward to working with you on future Portable toilet hires.

Rated 5 out of 5 stars

Very good

Very good , Alin make our life easier really recommend

April 15, 2026
Unprompted review
euroloo logo

Reply from euroloo

Hello Herber, thank you for your feedback. We appreciate you taking the time to leave us a review. Thank you

Rated 5 out of 5 stars

Alin

Alin
Very helpful

April 15, 2026
Unprompted review
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Reply from euroloo

Hello Ahmed, thank you for the 5 star review.

Rated 5 out of 5 stars

Satisfied Customer

One simple phone call to arrange prompt delivery of a clean and serviceable Portaloo at a competitive price.

April 10, 2026
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Reply from euroloo

Hello, thank you for your feedback. We are happy to hear that you are satisfied with our services. Thank you

Rated 5 out of 5 stars

Very nice guy

Very nice guy, Alin made the best delivery

April 14, 2026
Unprompted review
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Reply from euroloo

Hello Mihajlo, thank you for your feedback. We will pass this onto Alin :)

Rated 1 out of 5 stars

17 days and no service

Our toilet was last serviced 27/03/2026 it is now 13/04/2026 that's 17 days! HSE guidelines state that it should be serviced every 7 days. I have called numerous times to get it serviced and have been continuously fobbed off. This is not the only time they have missed a service it happens to be quite a regular thing for us.

April 13, 2026
Unprompted review
euroloo logo

Reply from euroloo

Hello Macy,

I do apologise for the delay. I have left a voicemail on your number provided. Please contact us directly so that we can look into this for you.

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