Exact Delivery Reviews 

443
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional delivery service, noting that drivers always arrive promptly on schedule and keep consumers thoroughly informed throughout the entire journey. People also appreciate the incredibly polite staff members who handle bulky furniture and personal belongings with great care while providing fair market prices. Some reviewers were not happy with specific delivery issues, noting that drivers occasionally left packages outside or requested extra money for carrying items upstairs. A few other people also felt that the service fell short when delivery schedules were changed unexpectedly without proper notice or polite communication.

What people talk about most

Delivery service

Consumers find delivery service to be an experience characterized by high satisfaction and strong... See more

Staff

Users describe positive interactions with staff, frequently highlighting helpful team members who handle... See more

Service

Reviewers highlight positive aspects of service, consistently praising the reliable transport, punctual... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrived safely in... See more

Price

Reviewers express great satisfaction regarding the price, highlighting competitive rates and no hidden fees.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic experience!!! They provided the best price in the market with zero hidden fees. The team was extremely helpful and handled all my belongings with care. Best of all, pickup and delivery happ... See more

Rated 5 out of 5 stars

The delivery was of a vintage leather armchair and foot stool. The driver and his assistant moved the items with great care, expertly maneuvering the chair through a narrow hallway. They were both f... See more

Rated 5 out of 5 stars

They moved three piece suite from Darlington to Stockport. I used Shiply site and chose them as price cheapest. I paid deposit via secure Shiply site and rest was cash on delivery. They agreed the dat... See more

Rated 5 out of 5 stars

These people are simply the best at what they do. I've dealt with lots of delivery companies and these guys know what they're doing - they really took care to make sure a set of alloy wheels were p... See more


Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee


Contact info

4.8

Excellent

TrustScore 5 out of 5

443 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(443)

440 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company all round.

This company was excellent from start to finish
They took a 45 kg package no problem. Many won't accept over 30kg. They kept us informed from start to finish via phone calls or texts. Exceedingly good rates, and good driver and mare who respected my property. Highly recommend.

October 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had a very good experience with this…

I had a very good experience with this company.
Great communication which is one of the most important factors.
Collected as stated and delivered on time.
This job consisted of collecting two large iron plant troughs.
They were very very heavy yet no complaints , they asked where I wanted them and they went above and beyond to carry them into my garden
Thank you so much.

October 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant service

Brilliant service.
I chose the delivery time, the guys arrived on time, having texted to say they were 25 mins away. Very friendly efficient service.

October 8, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication regarding delivery day/times. Constant communication leading up to delivery and on the day. Calls at 30min and 10min before arrival and they even carried a very heavy mattress upstairs for which out of kindness. I cannot recommend them enough. Very good service. Thank you.

October 7, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience

Collection/delivery was exactly as detailed, within the 3 hour window provided the night before. Delivery men super friendly and even brought my things into the house which was above and beyond

October 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic experience!!!

Fantastic experience!!!
They provided the best price in the market with zero hidden fees. The team was extremely helpful and handled all my belongings with care. Best of all, pickup and delivery happened right on the exact time I requested. Highly recommended!

October 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look