Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more
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Company details
Written by the company
Delivery services with jest of coffee
Contact info
Unit 1, Portway, Redditch, B98 9BX, Birmingham, United Kingdom
- +447380628478
- parallaxmovers@gmail.com
- exact.delivery
Replied to 25% of negative reviews
Typically replies within 24 hours
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Always a very reliable company to use…
Always a very reliable company to use for sending various large items. Used this company for a few years now and will continue to use them. Friendly drivers and reasonable prices 👍🏻
Couches
2 guys done a great job brining it in and took there time getting it in through narrow door way done a brillant job x
I can’t fault them to be honest
I can’t fault them to be honest. Good value for money, fast & handles with care. What more do you want! Cheers lads
Went above and beyond - thank you
Really good, efficient, kind couple, delivered my product safely and carefully and helped remove my existing appliance.
Fab!!!
Fab, professional, friendly, great communication. Highly highly recommend
Very good
Very good. Guys were very careful with the furniture, it was wrapped carefully for the transit.
Good, reliable service
Good, reliable service, guys communicated through WhatsApp to arrange convenient date and time. They gave me 3 hrs window for delivery the day before it was due, arrived on time, sofas were professionally packed and delivered to my lounge with care. No fault whatsoever, highly recommended 👍
These guys were more than helpful.
These guys were more than helpful.
Picking up a piece of furniturs I’d bought on line they fixed a date, gave a timeslot, turned up on time. But the furniture would not fit through the front door (the seller had assembled it indoors but not thought of the size vs front door for sending it out. No problem, they returned two days later (no additional cost) after he dissembled it. I paid a little more for a second person to help with the collection, well worth it. They fixed a
date & time to deliver to me were spot on, and carried the sofa in. Good, flexible, helpful guys, I recommend them.
The delivery people didnt even bother…
The delivery people didnt even bother taking my item to my house - the whole time that we were walking to my house they were both complaining about the distance to my house as well as trying to hustle me for more money. After I refused to give them more money they just dropped the item and left. They were a complete joke.

Reply from Exact Delivery
Very polite and helpful
Delivery was smooth and efficient, communication from delivery staff was excellent, messaged to confirm delivery time then called 1 hour then 10 minutes before arrival.
They worked really hard to get quite a large sofa through quite a small hallway. Really polite and helpful gents.
Excellent service, thank you.
Seamless service
Kept informed of their arrival, good communication throughout. Very efficient team. A seamless service
Avoid at all costs
Absolutely disgraceful experience. Two delivery drivers entered my home and aggressively demanded £65 from my partner, refusing to leave until payment was made. This caused unnecessary stress and intimidation inside our own house.
After calling the office, we were told it was a “mix up”. That is not an acceptable explanation for intimidating behaviour in someone’s home. Staff should never pressure customers, refuse to leave, or create an environment where someone feels threatened.
The situation was eventually resolved, but the conduct of the drivers was completely unacceptable and highly unprofessional. Serious concerns around customer safety, training, and behaviour standards.

Reply from Exact Delivery
Competitive price
Competitive price, clear communication regarding delivery time, with both a 3 h slot delivery given the previous day and, in my case, a second text advising me that the driver was 50 minutes away. They brought the chairs in and were courteous throughout.
The delivery drivers contact us when…
The delivery drivers contact us when they were on their way to us, an efficient service Thank you.
Sofa was delivered and placed in my…
Sofa was delivered and placed in my front room. Now assembled and looking great. Thank you 🙂
The delivery itself was okay
The delivery itself was okay, but I was disappointed that the delivery date was changed without informing me or apologising for the inconvenience caused. Better communication would have made the experience much better. Other than that, the delivery went smoothly.
Arrived on time & quick with collection
Arrived on time & quick with collection
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