Exact Delivery Reviews 

343
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and reliable delivery service, noting that couriers provide timely arrival updates and handle furniture and other items with exceptional care. Reviewers also highlight the friendly staff, highly competitive pricing, and consistently excellent communication maintained throughout the entire transport process from start to finish. Some people were dissatisfied with unexpected payment requests, such as extra fees or tips demanded by drivers during drop-off. Additionally, a small group of consumers mentioned frustrating experiences regarding scheduling conflicts, poor location finding, or items not being delivered as originally agreed upon.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting punctual arrivals and great communication.... See more

Staff

People report positive experiences with staff, highlighting that team members are incredibly patient,... See more

Service

Reviewers highlight positive aspects of service, praising the professional drivers, prompt pickups, and... See more

Product

Customers consistently note positive experiences with product, expressing extreme satisfaction with their... See more

Price

Reviewers mention positive feedback about price, consistently highlighting very competitive quotes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These people are simply the best at what they do. I've dealt with lots of delivery companies and these guys know what they're doing - they really took care to make sure a set of alloy wheels were p... See more

Rated 5 out of 5 stars

Courier kept us informed all the way from collection to delivery. Driver and drivers mate were very frendly, and careful of the couch that was been delivered and very careful of our property when br... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Rated 5 out of 5 stars

Fantastic service, second time I have used these guys. Communication is excellent, three large items of furniture collected and delivered 10 miles on the same day, reassembled on the first floor (I p... See more


Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee


Contact info

4.8

Excellent

TrustScore 5 out of 5

343 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(343)

343 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely excellent service from start…

Absolutely excellent service from start to finish. A huge thank you to Leonard and his partner, who genuinely went above and beyond what was expected.

The collection had originally been agreed for the items to be ready on the ground floor, so the drivers were only expected to arrive and collect them. However, the items were still on the first floor, and despite this not being part of the agreed service, Leonard and his partner kindly stepped in and helped me carry the heavy load downstairs.

To make matters worse, I was also around 20 minutes late, which kept them waiting and delayed them further. Despite all of this, they were incredibly patient, understanding, friendly and professional. There were no complaints or bad attitude — they simply got on with the job and did everything they could to help.

They could easily have refused to help with the items upstairs as this wasn't what had been agreed, but instead they went the extra mile and made what could have been a very stressful situation much easier for me.

Outstanding customer service and a genuine 5-star experience. Leonard and his partner are a real credit to the company. I would definitely use this courier company again and highly recommend them. Thank you both!

August 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect. Just want you want.

Call the day before with a time window, turned up in the middle of when they said they would, did the job without any damage at all, two man team to boot so carried in through the front door. Perfect.

August 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service, second time I have used these guys. Communication is excellent, three large items of furniture collected and delivered 10 miles on the same day, reassembled on the first floor (I paid for a two man service). Arrived within the two hour delivery slot that was notified the day before. Very good and reliable service. Will definitely use again.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery

Great delivery, arrived as advised the day before, good Communication enroute. Polite helpful driver & mate. Delivered with care.

August 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service. Good clear communication system. Arrived exactly as agreed. The two delivery men were polite, professional and helpful. Would recommend.

August 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Clear communication about collection and delivery times. The delivery people were friendly and helpful.

August 15, 2026
Unprompted review

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