Euro Parking Services Reviews 

1st part of the trap.
Europarking Services conditions not displayed prominently, easy to park up before they can be read.
2nd part PCN is sent out by Royal Mail C9 10002 service
Slow delivery meaning the deadline for £60 had passed 5days before I received it. Only £100 active then
3rd part A reminder sent out after £100 paid,again Royal Mails slowest delivery. They deem you will receive the letter 2 days after dispatch although C9 100002 service wouldn't achieve this delivery time.
4th part None of the correspondence is dated, neither is the envelope franked with a date. Only date mentioned is the date of the contravention.

This company is disgusting. Their online appeal process is not suitable or provides a reference number, facility to attach the receipt as requested. There is no acknowledgement email received. I have submitted an additional appeal in writing via recorded delivery. Still waiting a response and unable to speak with a person from the company.

My friend and I went for a meal a at bear & staff pub gateacre and the waiter who looked after us didn't even asked for the registration of the my friends car even though I had it to hand im disgusted to see my friend has received at fine even though we were eating at this place food was over priced meat was like leather and will not be visiting again to be conned

Jesus Christ this company is beyond illegal in everything they do they make it impossible to contact every avenue is closed down for you , cases opened and then closed without answering a question or query you have , supposed helplines on there website do not offer support only demand payment .. the copy and paste message they put in reply on this website referred you to there chat bot but immediately ends th chat so you go round and round in circles all I’m trying to do is pay the reduced rate which should still be available to me as it’s frozen during appeal process… these absolute cowboys need locking up for what they do to people…… UPDATE as apparently my review is deemed defamatory so for clarity my review claimed the company is beyond illegal, whilst that may not be true they go out the there way to make it impossible to appeal anything and have no way to contact them , IN MY OPINION they are absolute scumbags who are out for your money and no other reason it has nothing to do with parking practices I hope they go bust after being found out for there pathetic customer services and the way they treat you

Update :- I replied on the 18/2 and again today - 19/2/2026 as your response is still the same , asking to send more details but your not stating where you wish me to send the reply to please . Don’t suggest by letter please . Thank you

This case started in 2023 over a vehicle parked for just 2 minutes 28 seconds while attending a pre-booked veterinary appointment. The driver , a vulnerable individual with serious health issues, had his Blue Badge displayed.

Despite providing proof of the appointment and health circumstances, the charge was pursued all the way to a court hearing which had been postponed possibly for far more serious matter.
This unnecessary trip resulted in the driver ultimately requiring hospital attention as court clerk had to call an ambulance.
Ordinary people can experience extreme stress dealing with their enforcement practices.
The company’s approach felt rigid, ruthless, and lacking empathy, showing no discretion for vulnerable individuals or short, unavoidable stops.
The 1* rating (all 181) speaks volumes about the integrity of this company. 2mins 28 seconds - £60 fine! Hope they can sleep at night !
Update :- please don’t bother to reply with your same pathetic response to all the reviews here “If you believe there has been an error send us reply in the post blaa Blaa “ ! P Must be a robotic tool response as I guess it makes your stats look good - 98% response doesn’t mean it resulted in any action .

Update :- I am pleased to hear that you take vulnerability seriously and requested I send you the details but have not provided any details as to here I should send this to - I hope it is not via a letter as suggested by other reviewers as I am already struggling with managing all the caring duties - thank you .

Update 18/2/2026 - as you can see their replies are “paying lip service” they don’t care at all. I asked here I should send them my response they requested to which I have had no reply to -date .

Abismal customer service no replies to my messages just standard replies of NO.
Cowboys at it again.

How am I expected to pay at a kiosk when the store the kiosk is in is SHUT?!
Has this company completely lost the plot? ~Their generic responses to appeals, the stupid chat box that kicks you out and their premium number? They are quick to talk on LinkedIn about an amazing year they've had - stealing from us! How am i supposed to pay for parking when the shop is shut? Break in and break the law? Your own T&C's make no sense but you believe you are right and every response here is a generic send us the evidence - well I did WHEN I APPEALED! IF A HUMAN HAD READ IT YOU WOULD KNOW THAT!
As of this point any Car park that has Euro Parking Services I will not be parking in or using - I would rather walk the 20mins to get to where I need to then give you any money!!!!
You dare tell me to reach out to your bloody chatbox again!

Response to your response: No i will not be contacting you by post! what century are you people living in? Quick to take money via every new payment method out there but you expect me to post my evidence to you?! I dont think so. I will be taking this further and exploring legal action against you. The way this company treats people is wrong and again you then boost about how well your company is doing and raking in the money on your Linkedin.

I would give zero if I could. Recieved a fine yesterday 7th Feb for a parking 31/12/25. No letter was recieved before however it states that I can't appeal it and had gone from £70 to £100 again without a previous letter I wasn't aware or I would have appealed this. Now this fine was for parking in a disabled bay with my severely disabled son. The badge was displayed on the passenger side as it always is. They have used photos of the back of the car and drivers window to state no blue badge was used however I park regularly in bays for disabled parking and know that it must be displayed. It's absolutely disgusting that they can do this and so many things wrong with this whole process. You can't get through to anyone online or calls, no email address to complain it's impossible. I will always avoid this particular McDonald's we visited because of this reason and any car parks owned by them in the future I have now taking this to watchdog

Update:
You can't speak to anyone on the chat bot the chat just ends as soon as you put anything regarding the pcn. I would like a email address please

this company are a disgrace,they have no morals,i had a genuine reason to why I got back to my vehicle slightly over the time,had my 83 disabled mum with me whos in a wheelchair,we needed to try and find a disabled toilet which made me go over the time,I had done the right thing and displayed our disabled badges clearly,I even bought a parking ticket for a hour stay,I ended up getting a pcn ticket which got denied twice,I explained to this company that we had lost 3 members of our family in a month,they weren't even interested in listening to our concerns or showed any remorse,we have now lost our dad on the 28th december that's 4 members of our family gone in a few weeks,my mum is also in hospital poorly,now I get a final demand notice letter before court action,myself and family have been through hell,and have these leeches at euro parking services constantly harassing us,they never listen or willing to help folk,the way they treat disabled people is a disgrace,also they need to make the lettering and description bigger about disabled parking,not in small paragraph where it can go unoticed

No clear signage, hit with fine. I was there for just over 2 minutes. The images shared of a fine revealed a small sign, around the corner from where I parked/went - how was I to see it?

I had to halt for 1 Minuit and 57 seconds for crossing pedestrians and an oncoming bus. This has landed me with a parking charge and a refused appeal despite the legal definition of parking being over 3 minuets as well as any other action other than halting being running someone over or causing a collision, they have then told me that I cannot appeal again despite being able to appeal to the IAS. I will be reporting them further

Absolute scam company that needs investigating asap.

I wouldn’t even give this company one star … disgusting … my father is frail it was icy and I don’t live in the area my father has since passed away and they stated the charge is to ensure the car park is available for its customers which I was actually going to use but my father needed to get home he was admitted to hospital not long after this which was also his birthday. Also the car park was totally free no other spaces where used in the time frame .. a lack of empathy to his situation and all about lining there own pockets … horrendous ..

This basically there policy
You can email us but we wont reply.
You can use are online chat services that do not work and instantly ends chat.
You can apeal through post but by time we see it that's if we can be arsed your fine has gone up.

The stress this company has caused me put me close to suicide.
You deliberately mislead and don't respond to give the victim no choice but to pay it. I myself can't afford heating, food or fuel everyday is a battle.
My car was in a garage a garage with a systems you gave them that cancels your tickets yet it does not work.

Funny how easy it is to pay the ticket but to appeal it is impossible. Fair ?

Hope god judges every person apart of this company for how the way you treat people.

Beware this company needs investigating.

Their practises are far from transparent. The carpark on Albert Street, Lockwood Huddersfield is not clearly distinguished from the Council run carpark.Consequently a visit to pick up medication led to £100 fine. This was because you are led to believe that you can appeal BUT beware unlike legitimate businesses your fine is not paused until the process has been exhausted. It goes up! The ‘ Independent Appeals Service’ is party to this BUT they clearly state when you appeal that if you pay your PCN you can’t appeal, makes sense?

Euro Parking Services are the most unscrupulous company around. If you call them you get charged ! If you email you’re lucky if you get a reply and they choose which emails to reply to. As an example there was no reply to me asking if the fine is paused while I appeal. However they replied to my query asking what happens if I don’t pay it while I seek advise. The reply stated that the fine “might” go up to £160!!! “Might” surely evidences the lack of a code!

Unfortunately their practises have now led to people not using local businesses. It would feel rubbish to get a £60 fine but if this unscrupulous business actually followed a code of practice perhaps their carparks would clearly be defined, and a fair appeals process would be in place.

There has to be a way to hold this company to account. I have emailed my MP.

Update 16.01.2025

I received my phone bill. Do not call the company. I got charged £2.90 for just listening to options, 1 minute 43 seconds!There is no mention of call charges!

‘Chat bot’ is another scam, online but never available!

All in all this company try to portray themselves as a legitimate business. They even mention supporting Charities. The last time they donated was in 2017 “ We supported the ChildReach (Mumbai, India) “ It’s crazy to think that mentioning charity somehow legitimises their ‘cash cow’ mentality!!

Illegal company

I left a review 2 days ago after sending in several emails and numerous phone calls and getting nowhere. Apparently, my review doesn't show the actual company's procedures. The company has illegally placed cameras on my property and is refusing to do anything about it. They haven't replied to any emails, and when I call them, they just hang up. They replied to my review, asking to use the live chat, which doesn't work. If you are going to reply to my review, at least make sure you know what you are saying. absolute joke of a company that doesn't know its own procedures, has the worst customer service, and is just highly illegal.

To echo the last review on this company, it feels like a money making rip off preying on unsuspecting motorists. You may appeal, but to no avail – it doesn’t suit their purposes. They will ignore any legitimate grounds you may have and keep stating their T&Cs no matter what.

The appeal response also fell into my junk mail and I was lucky to find it on time.

We had stopped briefly on a high street pavement outside a small food store at 11 pm. I stayed in the car while my partner went to collect a takeaway nearby. The store is long closed at 11 pm, but the stated reason for unsuccessful appeal still is ‘parking for patrons only while on the premises’… The sign with threat of fine is also in very small print and very hard to spot and read in the dark. We did not see it…

For any company / business wishing to entrust EPS with their parking services, their practices will dissuade customers from using your shop/services.

I would now be careful not to park anywhere where EPS is in operation.

⭐ 0 star – Predatory and unreasonable

Issuing a £60 parking charge for 2.49 minutes is utterly absurd and clearly predatory. The vehicle did not park, no space was used, and the time recorded is well within any reasonable consideration or grace period that motorists are entitled to while reading signage and deciding whether to stay.

This is a textbook example of ANPR abuse — automated cameras issuing charges with zero human judgment, zero common sense, and zero fairness. No genuine loss was caused, yet an extortionate demand was sent out regardless.

Practices like this do nothing but damage public trust and confirm exactly why private parking companies have such a poor reputation. If this is how customers are treated — penalised for being on site for less than three minutes — then this is not parking management, it is revenue farming.

I will be contesting this charge fully and would strongly advise others to do the same. Businesses that allow this operator on their land should seriously reconsider, as this behaviour actively drives customers away.

Disgraceful. Sending chaser letters for bills already paid.

A parking charge was issued late at night when the shops on the site were closed, making it impossible to comply with the stated parking terms. Despite explaining this clearly in my appeal, the appeal was rejected with what appeared to be a standard, automated response, with no genuine consideration of the circumstances.

Customer service was extremely poor. The company advertises customer support, but in reality there is no live chat, calls are cut off, and there is no way to escalate issues to a manager or senior staff member. This gives the impression of a system designed to discourage motorists from challenging charges.

I ultimately paid the charge to avoid further stress, but the process felt unfair, opaque, and unreasonable. Based on my experience, I would strongly caution others to be very careful when parking at sites managed by this company, especially outside normal business hours.

This review is posted to inform other motorists of my experience and the lack of meaningful customer support.