Event Tickets Center Reviews 60,125

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers found the website easy to navigate and the ordering process straightforward, appreciating the ease of purchase and secure checkout. Several people reported receiving their tickets without issue and were satisfied with the overall experience, noting the simplicity and lack of complications. However, a significant number of people were dissatisfied with the pricing, often finding that tickets were sold at a much higher cost than the original venue price, leading to feelings of being overcharged. Some reviewers also expressed frustration with the refund policy, particularly when mistakenly ordering tickets, as sales were often final. Additionally, a recurring concern was the delay in receiving tickets, with many customers not getting them until very close to the event, which created anxiety.

What people talk about most

Price

Consumers find price to be negative, consistently reporting that tickets are drastically overpriced, often... See more

Website

Reviewers highlight ambiguous aspects of the website. While some consumers found the site easy to navigate... See more

Order

Reviewers mention ambiguous feedback about order. Many customers experienced issues with not receiving... See more

User experience

Users describe ambiguous interactions with user experience. Many customers found the purchase process quick,... See more

Refund

Customers had negative experiences with refund. Many reviewers report that refunds are often denied, even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It wasn't the company but I made a huge mistake not looking at the venue, I trusted tickets were going to be priced the same and not for a profit. Very disappointed on myself but at the same time, the... See more

Rated 3 out of 5 stars

It was Ok. Download of tickets wasn't available until a few days before concert even though you already had may money. Was unable to down load to Apple iPhone wallet.

Rated 3 out of 5 stars

The reason for giving you 3 stars because I did not see my seat numbers just the row. I like to know my seat number since I wanted to get seats in middle of the row. I even contacted you to figure it... See more

Rated 3 out of 5 stars

Make sure you check the venues own website first! I thought that's where I was at, ended up costing me twice as much. Pay attention!


Company details

  1. #21 of 22 best companies in Event Ticket Seller

About Event Tickets Center

Written by the company

Experience is everything.

At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.

We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.

From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center - Connecting You with the Tickets You Need

Written by the company

Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.

Event Tickets Center 100% Guarantee

All orders are backed by our 100% guarantee

You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes: (1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof. (2) 100% refund for a cancelled event does not include shipping. Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.

Contact info

3.7

Average

TrustScore 3.5 out of 5

60K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. Period. Tickets were purchased accidentally and would not refund or cancel request after messaging a few mins after mistake. I personally would say they are a scam. Who knows if the tickets will ever come because they say they don’t send them out until a couple days before event.

April 4, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Samantha. Unfortunately, we are unable to cancel or refund your order because per our terms and conditions, all sales are final. There is nothing about the order to indicate this was a fraudulent purchase.

Regarding the estimated delivery date, typically tickets are not released until 24/48 hours prior to the event, either due to delivery delays or venue/performer regulations aimed at preventing fraudulent tickets. Rest assured, your tickets are reserved, but the Barcodes/QR codes may not be released until closer to the event.

Please know all orders are backed by our 100% guarantee - no scams here!

If you have any further questions about the delivery timeline please don't hesitate to reach back out at customersupport@eventticketscenter.com

Rated 1 out of 5 stars

A costly mistake! I ended up buying from you by mistake

I ended up buying from you by mistake. It was an expensive mistake, doubling the cost of the tickets. I’m not happy!

April 4, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Helena. Event Tickets Center is a resale marketplace where ticket brokers set prices based on current market demand. We provide disclaimers about us being a resale marketplace at the top of every page on our site and throughout the checkout process. Once an order is placed, all sales are final as agreed to at checkout. We offer a 100% Buyer Guarantee to ensure your tickets are authentic and arrive in time for your event. If you would like to discuss your order details, please email our team at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars

WARNING!!

WARNING: This place is actually what I believe is known as a scalper. My brother accidentally went to this site to order tickets for me for a theatre show that had plenty of tickets available on their own site for list price. Ended up paying $375 vs $146, AND FOR WORSE SEATS!

I CALLED TO EXPLAIN THE SITUATION, BUT NO REFUNDS FOR NOT READING THE SMALL PRINT, AND I FEEL TRULY RIPPED OFF. PLEASE BE SURE YOU TRY/ARE ON YOUR DIRECT ORDER SITE BEFORE SUCCUMBING TO USING THESE CROOKS.

April 3, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi Michelle. Event Tickets Center is a resale marketplace where ticket brokers set prices based on market demand, which often results in costs above OR below the original face value. The all sales are final policy is agreed to at purchase. We provide a 100% Buyer Guarantee to ensure your tickets are authentic and arrive in time for your show. If you would like our team to look into your specific order details again, please email us at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars

It was difficult for a non technical…

It was difficult for a non technical older person to retrieve the tickets!!

April 4, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Carole! We're sorry to hear that you had a difficult time retrieving your tickets. ETC is a resale marketplace where ticket brokers list their inventory for sale, and prices may be above or below face value.

Because the delivery method can vary listing by listing, we state the delivery method in the seller's notes of every listing. If you have any other concern with your order, please feel free to reach out to us at customersupport@eventticketscenter.com

Rated 2 out of 5 stars

10 min is short for people who don't…

10 min is short for people who don't use digital wallet often. Price increases in just about 1 hour for the same seating area.

April 1, 2026
Event Tickets Center logo

Reply from Event Tickets Center

We appreciate you reaching out to share your perspective on the checkout process and pricing. It is understandable that a time limit feels restrictive when navigating digital payments. This timer exists to ensure tickets remain available for all fans and are not held indefinitely, and to lock in your tickets/prices for the duration of the timer. As a resale marketplace, prices are set by ticket brokers and reflect current market demand, which causes them to fluctuate. Our 100% Buyer Guarantee is in place to provide a secure transaction and ensure you receive valid tickets for your event.

Rated 1 out of 5 stars

Never got tickets

Never got tickets. Had to go to ticket window to get paper tickets.

April 3, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Fred. Our records indicate that your mobile tickets for the Blue Wahoos game were transferred on April 2nd, and a text notification with download instructions was sent to your phone at that time. As a resale marketplace, we facilitate ticket transfers from various sellers, and entry often requires using a specific mobile platform or team app.

We back every order with a 100% Buyer Guarantee to ensure our customers receive valid tickets in time for their event.

Since you mentioned needing to obtain paper tickets at the window, we would like to look into this further. Please email our team at customersupport@eventticketscenter.com so we can review the details of your transfer.

Rated 1 out of 5 stars

I found the tickets for a 100 dollars…

I found the tickets for a 100 dollars cheaper then what you guys are charging it's a rip off

April 2, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi William. As a resale marketplace, prices on our site are set by ticket brokers and reflect current market demand, which means they can be higher or lower than the original face value. We have disclaimers regarding this at the top of every page on our site. We focus on providing a secure platform backed by our 100% Buyer Guarantee to ensure your tickets are authentic and arrive in time for your event.

Rated 1 out of 5 stars

I feel scammed and nervous

I googled for ticketmaster for a specific event. Somehow I ended up on ETC without realizing it. There were multiple shows and dates for this group. I mistakenly picked the one one in my town thinking it was a different date. Still not even realizing I wasn't on ticketmaster. After seeing the ticket email I realized that the date was wrong and called immediately to cancel. Was denied and offered a different showing (which was another state of course because I looked at the wrong thing) After researching I find all of these bad reviews and now I'm terrified. Not only did we pay double for the tickets we can't attend we may not even get them by the looks of other reviews! I'm so disappointed. $322 wasted! I feel like this place has to be a scam. Website says 4.5 review I haven't seen anything with a review of 4.5 about this company. :(

April 1, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Betty. It is a stressful experience to realize the tickets you purchased are for the wrong date and location.

Event Tickets Center is a resale marketplace where ticket brokers list tickets at prices reflecting current market demand. Unfortunately, all sales are final, as agreed to at the time of purchase.

Please be assured that your purchase is protected by our 100% Buyer Guarantee, which ensures your tickets are authentic and will arrive in time for the event. This guarantee is in place to protect our customers and ensure a secure transaction on the secondary market.

If you have further concerns regarding the delivery of your tickets, please email our support team at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars

I'm unable to secure my tickets and the…

I'm unable to secure my tickets and the site shuts down before acknowledging the purchase.

April 1, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Eric. It looks like your tickets were transferred on 3/31. If you have any questions on how to access them, please feel free to reach out to us at customersupport@eventticketscenter.com

Rated 1 out of 5 stars

Check the Event Center prices FIRST

Check the Event Center prices FIRST. I paid $192 + tax each for Beach Boys seats somewhere in Row R.
I could have picked my seats on the Ford Idaho Center in Row D for $130 or Row R for $98. The 9 minute countdown clock at the end of confirming your purchase is what every scam warning says DON'T DO IT. And it warns your purchase is Non Refundable.

April 1, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Bob. As a resale marketplace, the ticket prices on our site are set by ticket brokers and reflect current market demand, which can result in prices being higher or lower than the box office. The checkout timer is used to temporarily hold your specific seats so they are not purchased by another fan while you are entering your details. The All sales are final policy is advertised at checkout, and agreed to at purchase. Please know that every order is backed by our 100% Buyer Guarantee, which ensures your tickets will be valid and delivered in time for the show.

Rated 1 out of 5 stars

150% MARKUP

150% MARKUP

The markup percentage of $80 to $200 is 150%. Is the absolutely disgusting of a company. To think you can actually trust a corporation to be honest and fair is disturbing. And the company will not refund the money only gives you the option to resell it at the same absurd price they ripped me off for so. I’m not doing that to any of my fellow hard working Americans.

Please don’t help this corrupt company scam anymore hard working citizens out of their money.

Stay Informed America

Response to this reply

As a company that sponsors your company with adds to bury the company that’s actually hosting the racing event that is selling the tickets for the exact same tickets for 80$. You’re telling me “it’s someone” not Event Ticket Center charging me 200$ for tickets they paid 80$ dollars for.

Is that the loophole this company is trying to use for ticket scalping hard working Americans. GET REAL!

March 30, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Matthew. Event Tickets Center is a resale marketplace where ticket brokers set their own prices based on their assessment of market demand. These prices often are above OR below the original face value of the ticket. all orders are considered final as agreed to at checkout.

While we provide a resale platform as an option for customers who can no longer use their tickets, we recognize this may not be the solution you were hoping for. To ensure a secure experience and protect against the risks of the secondary market, every purchase is backed by our 100% Buyer Guarantee, which ensures your tickets are authentic and arrive in time for your event.

If you have specific questions about your order, please reach out to our team at customersupport@eventticketscenter.com.

Rated 2 out of 5 stars

I paid $70 plus tax for each ticket

I paid $70 plus tax for each ticket, and the ticket cost $42.85 each on the download you emailed me. This is unreasonable price gouging, and I will never use this service again.

March 31, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Scott. Event Tickets Center is a resale marketplace where ticket brokers set prices based on their assessment of current market demand. While these prices can be higher OR lower than the original face value, our platform ensures a secure transaction backed by our 100% Buyer Guarantee to confirm your tickets are authentic and arrive in time for your event.

Rated 1 out of 5 stars

Event Tickets are hijackers on legitmit…

Event Tickets are hijackers on legitmit sites and lead you to believe you are purchasing from the event center instead of them. They are charging you double the price and unwilling to work with you once you realize your mistake.

March 28, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Ruth. Event Tickets Center is a resale marketplace, and we state this at the top of every page on our site to help fans make informed decisions.

Because we are a marketplace, prices are set by ticket brokers and reflect current market demand, which can result in costs above OR below face value. Once an order is placed, all sales are final as agreed to at checkout. If you have further questions regarding your purchase, please contact our team at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars

Very confusing

Very confusing. Thought I had bought from eventticketscenter.com only to find out tickets are being transferred from someone named "Geraldine Park." What is going in here?!

March 31, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi! We hear your concerns and realize that seeing an unfamiliar name during a transfer can be unexpected. Event Tickets Center is a resale marketplace that connects fans with ticket brokers. This means transfer notifications often come directly from the account of the individual seller, and the name on your tickets are probably of the original person who purchased the tickets. Your purchase is protected by our 100% Buyer Guarantee, which ensures your tickets are valid and arrive in time for the event. If you have further questions about your order, please email our team at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Elaine.

As stated by our customer support team, we do have proof from your seller that your tickets were transferred to the email associated with your order on 3/27/2026 around 11:59 AM.

If you have any further questions or concerns with your order, please feel free to reach out to us again at customersupport@eventticketscenter.com

Rated 4 out of 5 stars

Good overall, minor confusion in relation to claiming ticket

Received status updates and then the email with the tickets with ease. Only complaint was claiming the ticket, as I clicked on the link - but didn't receive any notification to show I had indeed claimed my tickets (option to add to Apple Wallet, but not Google Wallet). When I logged on, it appeared as though I still had to claim my tickets even after I had done so.

March 30, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look