Event Tickets Center Reviews 60,123

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers found the website easy to navigate and the ordering process straightforward, appreciating the ease of purchase and secure checkout. Several people reported receiving their tickets without issue and were satisfied with the overall experience, noting the simplicity and lack of complications. However, a significant number of people were dissatisfied with the pricing, often finding that tickets were sold at a much higher cost than the original venue price, leading to feelings of being overcharged. Some reviewers also expressed frustration with the refund policy, particularly when mistakenly ordering tickets, as sales were often final. Additionally, a recurring concern was the delay in receiving tickets, with many customers not getting them until very close to the event, which created anxiety.

What people talk about most

Price

Consumers find price to be negative, consistently reporting that tickets are drastically overpriced, often... See more

Website

Reviewers highlight ambiguous aspects of the website. While some consumers found the site easy to navigate... See more

Order

Reviewers mention ambiguous feedback about order. Many customers experienced issues with not receiving... See more

User experience

Users describe ambiguous interactions with user experience. Many customers found the purchase process quick,... See more

Refund

Customers had negative experiences with refund. Many reviewers report that refunds are often denied, even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It wasn't the company but I made a huge mistake not looking at the venue, I trusted tickets were going to be priced the same and not for a profit. Very disappointed on myself but at the same time, the... See more

Rated 3 out of 5 stars

It was Ok. Download of tickets wasn't available until a few days before concert even though you already had may money. Was unable to down load to Apple iPhone wallet.

Rated 3 out of 5 stars

The reason for giving you 3 stars because I did not see my seat numbers just the row. I like to know my seat number since I wanted to get seats in middle of the row. I even contacted you to figure it... See more

Rated 3 out of 5 stars

Make sure you check the venues own website first! I thought that's where I was at, ended up costing me twice as much. Pay attention!


Company details

  1. #21 of 22 best companies in Event Ticket Seller

About Event Tickets Center

Written by the company

Experience is everything.

At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.

We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.

From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center - Connecting You with the Tickets You Need

Written by the company

Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.

Event Tickets Center 100% Guarantee

All orders are backed by our 100% guarantee

You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes: (1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof. (2) 100% refund for a cancelled event does not include shipping. Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.

Contact info

3.7

Average

TrustScore 3.5 out of 5

60K reviews

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Rated 1 out of 5 stars

I attempted to cancel my order shortly…

I attempted to cancel my order shortly after realizing the seller marked up the tickets 500%, and included additional seller fees which exceeded the face value of the tickets. The venue is still selling tickets at face venue. Seller refused a refund. Highly deceptive practices.

April 9, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Event Tickets Center operates as a resale marketplace where ticket brokers set prices based on their assessment of market demand. This means prices often differ from the original face value. We display the total price, including fees, and our final sale policy throughout the checkout process to ensure transparency before a transaction is finalized. Our 100% Buyer Guarantee is in place to provide a secure environment, ensuring your tickets are authentic and arrive in time for the event.

If you have further questions regarding your order, please reach out to our team at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars

IT WAS NOT GOOD-FAKE TICKET SITE

IT WAS NOT GOOD. I’ve learned this is a FAKE SITE to purchase tickets!I received my ticket by email & someone else’s name is on the ticket! SHAME ON THIS SITE FOR RIPPING PEOPLE OFF! I am putting this FAKE site on FB for all to see!

April 9, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Rhonda. We understand the concern that arises when you see a name other than your own on your tickets. As a resale marketplace, the name on the ticket is typically that of the original purchaser. This is standard in the secondary market and does not prevent you from entering the venue. Our 100% Buyer Guarantee is in place to ensure your tickets are valid for entry. Please contact our team at customersupport@eventticketscenter.com or (855) 261-6909 so we can address your specific order details.

Rated 1 out of 5 stars

This computer shit is a bunch of crap

This computer shit is a bunch of crap. I cannot retrieve my tickets.. I paid for the insurance therefore I will get my money back and not be able to attend.

April 9, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Tim. It is frustrating to deal with technical hurdles when you are trying to access tickets for your event. We want to help you resolve this so you can attend the show. Our 100% Buyer Guarantee ensures your tickets are valid and delivered on time. Please contact our support team immediately so we can assist with the retrieval process. You can email us at customersupport@eventticketscenter.com or call (855) 261-6909 for assistance.

Rated 1 out of 5 stars

Event Ticket Center is THE WORST

When searching for tickets to a Mae Martin comedy show in Philly 4 months before the show date, I made the foolish mistake of purchasing from Event Tickets Center before checking other sites. I paid $99 a ticket plus $39 in fees for a grand total of $237.60 for two tickets. The seats were way up in the top of the theatre almost in the last row. I must have been tired and lost all impulse control because it wasn't until after I clicked purchase that I thought to myself, "Hmmm, I should have looked around for better prices," which I then immediately did. Stupid I know.

I checked Stub Hub and found two tickets on the main level 10 rows back from the stage for $45 each, plus $33 in fees, for a grand total of $123. Wow, $114 cheaper for way better seats. I also didn't read the fine print on Event Tickets Center site that said the tickets are non refundable, so again, it was like all my instincts had just left me when making that purchase. I called them immediately and pretty much begged to do a refund, but of course they said no.

I tried reselling the tickets I bought from Events Ticket Center all the way up until a day or two before the event for over half the price I paid on both Events Ticket Center's site and Stub Hub, but because most people are smarter than me and shopped around, I didn't get them sold.

I realize this is my own fault. But let me just note that the same tickets I bought on Event Ticket Center were listed for $30 a ticket on Stub Hub. So shame on Event Ticket Center for up-charging $69 a ticket. Yeah I know, they can do whatever they want and I'm still the idiot for buying them, GOT THAT! But still, what an incredibly awful place to buy your tickets from. They charged over double the cost and then still tacked on fees that were more than the price of one ticket.

Long story short, please do a little looking around before buying your tickets and unless the only place left on Earth to buy them from is Event ticket Center, just skip the show. there's no reason to give this place your hard earned money, no matter how foolish you may be as in my case. I'd rather hang out in front and find a scalper than ever in my life buy from them again.

November 6, 2025
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi, John. Thanks for reaching out! As a resale marketplace, prices on our site are set by ticket brokers and reflect current market demand.

We're sorry to hear that you are disappointed with your time on our site. We do our best to be up-front about the prices and the fees with our all in pricing. We still hope you had a great time at your show!

Rated 1 out of 5 stars

Won’t deliver tickets until day before concert in 2 months!

My concert is the end of July and I paid in full April 8th. Tickets are saying won’t be delivered until the day before the show. I have flights and hotels booked already, that is ridiculous. I will never use this website again to buy tickets. StubHub was $50 less per ticket, I will go with any other ticket company but this one in the future. I would 100% cancel my purchase if it was possible (or if I could get a response from customer service). I would give a 0 out out of 5 if I could.

April 9, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Mike. As a resale marketplace, delivery dates are set by ticket brokers and are determined by when the venue releases the tickets to the original purchaser.

While tickets are sometimes delivered closer to the event date, our 100% Buyer Guarantee ensures your tickets will be valid and arrive in time for the show. Prices on our platform are set by sellers based on market demand, so prices can be above or below face value - we state this at the top of every page on our site.

Since you mentioned an unresolved inquiry, please contact our support team at customersupport@eventticketscenter.com so we can review your order details

Rated 1 out of 5 stars

I have not received my actual ticket…

I have not received my actual ticket yet. It's premature to ask for a review.

April 8, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Brenda. We recognize the anticipation that comes with waiting for an order to arrive. As a resale marketplace, delivery dates are often tied to when the venue releases the digital tickets.

Since your tickets are still pending, please email our support team at customersupport@eventticketscenter.com. We will look into your specific order and provide you with an update on your delivery timeline.

We're sorry to hear the delivery date was frustrating for you - we want to make sure this is addressed!

Rated 1 out of 5 stars

Total Scam – Ticket Never Showed up

I purchased a concert ticket on this platform to attend a friend’s birthday celebration at the same day of event. Although I received a receipt immediately, I was unable to access the actual ticket or barcode throughout the day. Upon arrival at the venue, the ticket remained inaccessible despite the status being marked as 'transferred.' Venue staff attempted to assist me but were also unable to locate the ticket. They identified the transaction as a scam, and I had to purchase a new ticket at the box office. The venue staff advised me never to use third-party sellers. I called customer service, no response. I emailed the platform reporting my purchase and requesting a refund. I get auto messages, and they merely apologized and stated that because the ticket was 'transferred,' they are not responsible for my inability to access it.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Bought tickets and the next day they…

Bought tickets and the next day they email saying they’re not available any longer

April 5, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Crystal! your order was rejected on our end, if you want to know why, please feel free to reach out to us at customersupport@eventticketscenter.com

Rated 2 out of 5 stars

Take the money but not guaranteed tickets

You take the money quick but I don’t get the tickets the day before Maybe?
I can’t make a hotel reservation based on “Maybe”.
Don’t use these guys stick with Stub Hub or Ticketmaster

February 10, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, George! Arranging travel requires certainty, and we hear your frustration regarding the wait. As a resale marketplace, delivery dates are estimated in part by when the primary venue or promoter releases the tickets. Some of the purpose of this delay is to prevent fraud. Our 100% Buyer Guarantee ensures your tickets will arrive in time for the show and be valid for entry. For a status update on your specific order, please email our team at customersupport@eventticketscenter.com or call (855) 261-6909.

Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible! I tried to return them because I clicked on the wrong date. So now I’m stuck with $300 for tickets I don’t want. Yes you sent a link to resell them at a fraction of the original price. I am not happy and this is causing a hard ship and mental stress to me. I should be allowed to return tickets for a full refund.

April 5, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Melissa. As a resale marketplace, all sales are final, and this policy is advertised and agreed to at checkout. We're sorry to hear that this has caused issues, but we are simply holding customers to the polices they agreed to.

If you have any further concerns, please feel free to reach out again at customersupport@eventticketscenter.com

Rated 5 out of 5 stars

First Time

This was my first time using Event Tickets and I was surprised by the ease of purchase! I also received my tickets with in moments!

April 5, 2026
Rated 1 out of 5 stars

Why in gods name would you not be able…

Why in gods name would you not be able to leave your tickets on your phone and scan from your phone. To have to print them off in 2026 or not get in is horrible. No reason for this . I follow you you have plenty of shown. Why on earth would you still have to print off and bot scan from bar code .. School use a barcode is is ridiculous

April 5, 2026
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Reply from Event Tickets Center

Hi, Ralph. We appreciate you sharing your experience regarding ticket formats. It is understandable that needing to print a physical copy feels inconvenient. As a resale marketplace, the delivery method is determined by the venue or the primary ticket issuer, and we must provide the tickets in the specific format they require for entry. Our 100% Buyer Guarantee ensures that your tickets are valid for the show. If you have questions about your order, please email our team at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. Period. Tickets were purchased accidentally and would not refund or cancel request after messaging a few mins after mistake. I personally would say they are a scam. Who knows if the tickets will ever come because they say they don’t send them out until a couple days before event.

April 4, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Samantha. Unfortunately, we are unable to cancel or refund your order because per our terms and conditions, all sales are final. There is nothing about the order to indicate this was a fraudulent purchase.

Regarding the estimated delivery date, typically tickets are not released until 24/48 hours prior to the event, either due to delivery delays or venue/performer regulations aimed at preventing fraudulent tickets. Rest assured, your tickets are reserved, but the Barcodes/QR codes may not be released until closer to the event.

Please know all orders are backed by our 100% guarantee - no scams here!

If you have any further questions about the delivery timeline please don't hesitate to reach back out at customersupport@eventticketscenter.com

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